Online checking was a bit annoying, but made it much easier when checking out the car. Return was quite straigh forward. The car didn't have the trunk rug, what made arranging luggade a bit messy. Jee... See more
Company replied

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Online checking was a bit annoying, but made it much easier when checking out the car. Return was quite straigh forward. The car didn't have the trunk rug, what made arranging luggade a bit messy. Jee... See more
Company replied
We had to hire a car from them in Lecce due to a public transport strike and they were brilliant. Dropping it off at their Bari train station location requires some wits about you but I would definite... See more
Company replied
Quick and friendly service : clear explanation of all features and documents. We had a VW Caravelle for 6 adults : enough space for ourselfs and the loggage; an automatic gear could make it more pe... See more
Company replied
We had very good service when we picked up (Lecce) and left the vehicle (Florence airport). The car was virtually brand new, everything went well, and we didn't get any unplesant surprises. Our experi... See more
Company replied
Presso l'ufficio Locauto Rent di Via della Repubblica, 37 a Lecce potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0832253697. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Viale della Repubblica, 37, 73100, Lecce, Lecce / Puglia, Italy

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We rent a car via mobile in Lucce and give the car back in Bari airport.Very easy for rent.
Thank you❤️

Reply from Locauto Group - Lecce
Friendly and efficient service from Roberto. Helpful and clear at all points. Would hire from here again! Roberto's english was perfect.

Reply from Locauto Group - Lecce
I chose this company based on the positive reviews and while it was more expensive than others, I had a worry-free experience. The car was great, the service was pretty fast, no hidden fees. I would recommend and I would rent from here again.

Reply from Locauto Group - Lecce
We are trully happy with the service that we received. The coommunication was brilliant. All workers spoke English very well, answered to all of our questions and explained everything to the detail. We also received car for a very good price. Grazie mille

Reply from Locauto Group - Lecce
Easy check in and check out of the car. Friendly staff with good English.

Reply from Locauto Group - Lecce
Everything is always right here at Locauto. Committed, friendly and hardly any waiting times. I can only recommend the base in Lecce. Top!

Reply from Locauto Group - Lecce
Our car got a flat tyre and unfortunately there was no spare tyre in the back to change it. So we phoned the help desk and after being hung up on, and having to re phone, Locauto finally managed to call a tow truck to help us. It was the tow truck driver that managed to drive us to a service station and organise a taxi that took us to Matera, not Locauto. Despite having full insurance, the taxi cost us 150Euro - plus we were charged additional penalty costs to fill the car up with fuel. That amounted to about another 300 euro or so, none of which was not covered by insurance. All because they did not have a spare tyre for us to change.

Reply from Locauto Group - Lecce
Complete flow was very smooth. Overall experience was very positive. The only small point isn’t that when we were going to leave the car in the Bari Airport, the park was completely full. But we managed to leave it anyway without a problem.

Reply from Locauto Group - Lecce
Pickup in Lecce was easy & staff welcoming & very helpful - even helping with CarPlay which we needed for navigation. Drop off at Malpensa T2 was seamless and staff member was smiley & helpful. Would definitely use again.

Reply from Locauto Group - Lecce
Quick pick up and drop off. Nice and competent employees. No hassle. Would use this company again.

Reply from Locauto Group - Lecce
Easy Car pick up. Clean and pretty Car! One day extending was also easy! So I can recommend the Place!

Reply from Locauto Group - Lecce
Uncomplicated check out and check in! Friendly employee, clean car! Nothing to worry

Reply from Locauto Group - Lecce

Reply from Locauto Group - Lecce
The service by Roberto was excellent, when we returned the car and couldn't get a taxi he drove us to the train station, BRAVO. The car was clean and well looked after, we covered a lot of km and had no problems. We can recommend this company wholeheartedly.

Reply from Locauto Group - Lecce
Hi! Very good support by Roberto in Lecce with renting the car. Also very smooth drop of car i Bari. Thank you for a good service. Peter

Reply from Locauto Group - Lecce
I was charged for marks on the roof of the car. On collecting the car I was told there was a storm the night before as a reason for the car being dirty. Not sure how I could have made marks on the roof of the car. I was offered that I take the car to be cleaned at your expense. Which I declined because I was in a rush. Euro 1770 is excessive for the damage that I did not make

Reply from Locauto Group - Lecce
Cool and relaxed guys. Super supportive. Rented on the spot with full comprehensive insurance at a reasonable price. Insurance cover was easy to understand with pictured cover. Our car was almost brand new with only 1.700 km.

Reply from Locauto Group - Lecce

Reply from Locauto Group - Lecce
Very easy to check out car and back in. Car was very clean, and the location is good. We pre-paid, so there really wasn‘t much else to do apart from show confirmation and present documents

Reply from Locauto Group - Lecce

Reply from Locauto Group - Lecce
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