Great car and service at counter. A bit stressful finding the drop off point at Venice Station- (no clear signage - but all made worse by road closures because of the marathon!) Excellent local compa... See more
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Location
Switch locationStazione Ferroviaria Malpensa Terminal 2, 21019 Somma Lombardo, Varese / Lombardia, IT
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See what reviewers are saying
A huge thank you to Talal for turning our rental experience around! We weren’t happy with the car we were initially given, but Talal went above and beyond and replaced it with a fantastic car in a muc... See more
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The team was attentive with clear and concise explanations. The car was new, spacious and very comfortable. It had a good trunk, which served us fully. The only problem was having to take the car at t... See more
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I had a very good experience with the front desk of Locauto group in Milan T-2. After having a problem with another car rental company upon arrival this team was able to rent me a vehicle for 21 days... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Milano Malpensa Terminal 2, potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Locauto ti garantisce un noleggio sicuro e affidabile con vetture sottoposte a costante manutenzione. Il risparmio è assicurato, grazie alle numerose offerte studiate per ogni necessità, e puoi prenotare anche online! Se riconsegni l'auto oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.
Contact info
Stazione Ferroviaria Malpensa Terminal 2, 21019, Somma Lombardo, Varese / Lombardia, Italy
- +39 0243020403
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4.6
Excellent
2K reviews
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They were helpful in every aspect of…
They were helpful in every aspect of the car rental process and made me very happy. With another company I booked through Booking.com, they did not accept my internationally valid driver’s license, even though I came from Turkey. However, this company accepted my license without any issues.
Moreover, despite returning the car without even a single scratch and being a careful driver, the other company refused to rent me a car and deducted money from the amount I had paid. In contrast, this company was supportive and solution-oriented throughout the entire process.
Thanks to their assistance, I had a very comfortable experience during my one-week trip to Italy. I am truly very satisfied and would confidently recommend them.
March 28, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Thank you for leaving us a positive review! See you soon, Enrico
Great service
March 28, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Very helpful at the check in desk
Very helpful at the check in desk. I was given a car with winter tyres which was most welcome.
Taken around the car before using and the return was quick and smooth.😊
April 2, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Excellent from start to finish.
From start to finish Locauto at Milan Malpensa was an excellent experience.
Staff were courteous and knowledgable and the pick up and drop off were super speedy. The car was fairly new and I was offered an automatic for same price.
First time using them - I will definitely use again!
March 23, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T2
We're happy to hear you had a great time in Italy. See you soon, Ginevra
All fine and efficient
All fine and efficient, save for a free signposted parking lot for an early morning return. But I could park the car in a semi-correct spot, so no issue.
March 10, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T2
hello Medeleine, we are happy we could assist you as a customer and to read your comment. We are aware that in Terminal 2 we need more space and we are always looking for increasing our parking space. We are sorry if this may have caused you some troubles. Thank you for choosing Locauto and we hope to see you again!
Sara
Amana was Excellent has delivered…
Amana was Excellent has delivered superb customer service from start to finish. Despite arriving very late, almost midnight, and being the last customer, I was welcomed with professionalism and a friendly attitude.
The staff member was incredibly pleasant, helpful, and efficient — I didn’t have to wait long at all. She is a real asset to the company.
A truly smooth and positive experience — highly recommended. Would use the company again because of the excellent service.
March 18, 2026
Unprompted review
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Thank you for the great review! Stefania
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Excellent service i have received
No queues at the time that I was at the Counter because it was very late so I didn’t stand for a minute. Secondly the place was clean. The member of staff Amana was very pleasant despite that it was almost close to midnight Long day i would thought yet she was very helpful understood my concerns and my requirement didn’t try to push any extras. Just gave me what I’ve ordered. She was absolutely superb. I’d like to congratulate the company for having such member of staff she is an asset for them and I will rebook again because of the quality of service that I’ve had.
March 23, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Customer Service was fantastic.
Customer Service was fantastic.
Staff were very good and helpful.
We were given a good car which we really liked.
March 24, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Hi Peter , thank you so much for your positive feedback. Is there anything you would recommend to reach 5 star?
Davide
Great experience and excellent car upgrade
We had to wait a little longer than expected for the pick-up, but it was absolutely worth it — we received a free upgrade to a brand new VW Tiguan R-Line, which we really enjoyed. The car was extremely comfortable and made our trip even better.
The staff during both check-in and check-out were very friendly and helpful. Overall, a great experience — we would definitely recommend Locauto.
March 24, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T2
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
The worst was the way to return the car…
The worst was the way to return the car in Milano Centrale. It is not very clear
March 15, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Hello Jaime, thank you for sharing your experience. We are sorry for the troubles you had during the return in Milan Central Station, we know finding our parking place might be a bit complicated and we are doing our best to make the communication and signage clearer for every customer.
Anna
Horrible
Horrible. We took the car at 9:30 pm and left it back at 1:30 pm next day. Just drove 120km to Milano and Back.
The staff said we damaged the inside part of the car (back seat) with a vomit below where we had a child chair. We did not see that the day before cause it was late night and dark. They want us to pay for this. It’s a cheating company don’t trust on them
March 21, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Thank you Marc for writing your feedback.
We are sorry to read that you define us a cheating company, all we want to ensure to our customers is the highest level of hygiene. That's why in case of vomit we have to request a special cleaning, even if the customer tried to clean it at the return.
If you need support you can get in touch with our Customer Service at the link https://portale.locautorent.com/websitecs/cs-home.aspx
Sara
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Staff very friendly and very helpful,
March 18, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Avoid out-of-hours key drop
Avoid out-of-hours key drop, as sadly we are dealing with a bill for damage to the car that was not there when we left the car at 05.30 - such a shame, as until this point we had a very positive experience. In the semi-darkness we did not photograph/video the entirety of the car, but left the car in good faith which sadly was a mistake on our part.
@Locauto your response below is meaningless - your team are charging me for damage that we did not incur, it is a scam and customers need to be aware. I now see a number of reviews posted since we returned saying the same thing.
February 22, 2026
Unprompted review
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Thank you Sarah for writing us your feedback, our Customer Service will provide the information that you need.
Sara
It was very easy to make deal
It was very easy to make deal, car was good, staff even better
March 14, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Easy check in and check out
Easy check in and check out. No hidden charges. Good quality vehicle.
March 10, 2026
Reply from Locauto Group - Milano Malpensa Aeroporto T2
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Milano Malpensa Aeroporto T2
Thank you for the great review! Stefania
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