Arthur provided exceptional service from start to finish. He was professional, friendly, patient, and genuinely committed to making sure everything went smoothly. He answered every question clearly, t... See more
Company replied

Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125 Milano, Lombardia, IT
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Arthur provided exceptional service from start to finish. He was professional, friendly, patient, and genuinely committed to making sure everything went smoothly. He answered every question clearly, t... See more
Company replied
The customer service people we dealt with were really helpful and friendly. They explained things clearly and simply. Importantly there wasn’t the usual push to sell more insurance that you get with... See more
Company replied
They were easy in delivering the car to me and didnt take much time The car condition was very good and Gps was working fine Returning the car was simple ( the return was at the airport may needs... See more
Company replied
Honestly, our only disappointment was when we went to pick up the car. We expected the rental office to be inside Milano Centrale station, but we found out that we had to walk to another location to... See more
Company replied
Presso l'ufficio Locauto Rent di Milano Stazione Centrale potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020420. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.
Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125, Milano, Lombardia, Italy

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Reply from Locauto Group - Milano Stazione Centrale
David is the best! Very fast pick up and drop off! Very good and fresh car! Many thanks to service of this company!

Reply from Locauto Group - Milano Stazione Centrale
Very good service from David. Car excellent condition

Reply from Locauto Group - Milano Stazione Centrale
AWFUL EXPERIENCE DO NOT USE. Charged me for a scratch on the car when I had photos proving it was there before I drove it.

Reply from Locauto Group - Milano Stazione Centrale
We could get the car without prior reservation, and the rental process was so easy as well.

Reply from Locauto Group - Milano Stazione Centrale
Easy process, friendly people. Wish you had bigger cars !!!

Reply from Locauto Group - Milano Stazione Centrale

Reply from Locauto Group - Milano Stazione Centrale
Arthur provided exceptional service from start to finish. He was professional, friendly, patient, and genuinely committed to making sure everything went smoothly. He answered every question clearly, took the time to help with every detail, and made the whole experience easy and stress-free. It's rare to meet someone who cares so much about customer satisfaction. Thanks to Arthur, our experience exceeded all expectations. Highly recommended, and I would gladly choose this company again because of him. Thank you, Arthur!

Reply from Locauto Group - Milano Stazione Centrale
Tiam did a great job servicing our return!

Reply from Locauto Group - Milano Stazione Centrale
Thiam made the experience great for us. Got a great car as well. Easy check in and out. Would recommend and will use them onwards!

Reply from Locauto Group - Milano Stazione Centrale
Everything is fine. We are taking the car for the second time in this company.

Reply from Locauto Group - Milano Stazione Centrale

Reply from Locauto Group - Milano Stazione Centrale

Reply from Locauto Group - Milano Stazione Centrale
Great service at receiving and returning the car. Expensive.

Reply from Locauto Group - Milano Stazione Centrale
Tiam assisted me and all was smooth thanks!! Great rental in Italy will recommend you.

Reply from Locauto Group - Milano Stazione Centrale

Reply from Locauto Group - Milano Stazione Centrale
Gianluca and Artur. Great chaps helped us out greatly during our process. Super professional guys thank you.

Reply from Locauto Group - Milano Stazione Centrale
Really good experience overall. They are very helpful and process was really smooth.

Reply from Locauto Group - Milano Stazione Centrale
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