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Locauto Group - Milano Stazione Centrale Reviews 

3,352
TrustScore 4.5 out of 5

4.5

Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125 Milano, Lombardia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Arthur provided exceptional service from start to finish. He was professional, friendly, patient, and genuinely committed to making sure everything went smoothly. He answered every question clearly, t... See more

Company replied

Rated 5 out of 5 stars

The customer service people we dealt with were really helpful and friendly. They explained things clearly and simply. Importantly there wasn’t the usual push to sell more insurance that you get with... See more

Company replied

Rated 5 out of 5 stars

They were easy in delivering the car to me and didnt take much time The car condition was very good and Gps was working fine Returning the car was simple ( the return was at the airport may needs... See more

Company replied

Rated 4 out of 5 stars

Honestly, our only disappointment was when we went to pick up the car. We expected the rental office to be inside Milano Centrale station, but we found out that we had to walk to another location to... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Milano Stazione Centrale potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020420. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.


Contact info

  • Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125, Milano, Lombardia, Italy

  • +39 0243020420
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4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.5

All reviews

(3,352)

63,469 reviews in the last 12 months

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Rated 5 out of 5 stars

My Locauto Experience!

Everything was fine, all correct!!!

July 28, 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

David is the best

David is the best! Very fast pick up and drop off! Very good and fresh car! Many thanks to service of this company!

July 31, 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Very good service from David

Very good service from David. Car excellent condition

July 28, 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 1 out of 5 stars

AWFUL EXPERIENCE DO NOT USE

AWFUL EXPERIENCE DO NOT USE. Charged me for a scratch on the car when I had photos proving it was there before I drove it.

July 13, 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Dear Veronika,thank you for sharing your review.
We apologize that your experience was ruined at the end of the rental, please do not hesitate to get in touch with our Customer service team at the following link:https://portale.locautorent.com/websitecs/cs-home.aspx
We hope this information is helpful.
Elisa

Rated 5 out of 5 stars

Easy process friendly people

Easy process, friendly people. Wish you had bigger cars !!!

July 22, 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Outstanding service from Arthur!

Arthur provided exceptional service from start to finish. He was professional, friendly, patient, and genuinely committed to making sure everything went smoothly. He answered every question clearly, took the time to help with every detail, and made the whole experience easy and stress-free. It's rare to meet someone who cares so much about customer satisfaction. Thanks to Arthur, our experience exceeded all expectations. Highly recommended, and I would gladly choose this company again because of him. Thank you, Arthur!

July 28, 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Thiam made the experience great for us

Thiam made the experience great for us. Got a great car as well. Easy check in and out. Would recommend and will use them onwards!

July 28, 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Everything is fine

Everything is fine. We are taking the car for the second time in this company.

July 27, 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

PERFECT SERVICES

HELPFULL STAFF, QUICK SERVICE AND VERY GOOD COMMUNICATION

July 26, 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Great service!

July 27, 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 4 out of 5 stars

Rent has been fast process

Rent has been fast process, clear directions and good car.

July 26, 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Dear Eduardo,thank you for sharing your experience.
We are glad that you enjoyed our service and we hope to welcome you back for a better experience in the future.
Chiara

Rated 5 out of 5 stars

Gianluca and Artur

Gianluca and Artur. Great chaps helped us out greatly during our process. Super professional guys thank you.

July 24, 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Really good experience overall

Really good experience overall. They are very helpful and process was really smooth.

July 24, 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

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