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Locauto Group - Milano Stazione Centrale Reviews 

3,510
TrustScore 4.5 out of 5

4.5

Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125 Milano, Lombardia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

We used Local Auto throughout our Italian vacation, starting in Venice and travelling extensively through Southern Italy, with two vehicle changes along the way. The service was excellent from start t... See more

Company replied

Rated 5 out of 5 stars

Great car rental. Super quick and easy collection and return. Jean Luca was a great worker on the return! Very helpful and understanding. Highly recommend!

Company replied

Rated 5 out of 5 stars

The customer service people we dealt with were really helpful and friendly. They explained things clearly and simply. Importantly there wasn’t the usual push to sell more insurance that you get with... See more

Company replied

Rated 4 out of 5 stars

It' was a great experience with locauto group, really it was my first experience with them and i 'm very satisfy with the service gived ...!!! Only one thing maybe in future if they can put a better... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Milano Stazione Centrale potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020420. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.


Contact info

  • Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125, Milano, Lombardia, Italy

  • +39 0243020420
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4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.5

All reviews

(3,510)

58,254 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy process friendly people

Easy process, friendly people. Wish you had bigger cars !!!

July 22, 2026
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Reply from Locauto Group - Milano Stazione Centrale

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Outstanding service from Arthur!

Arthur provided exceptional service from start to finish. He was professional, friendly, patient, and genuinely committed to making sure everything went smoothly. He answered every question clearly, took the time to help with every detail, and made the whole experience easy and stress-free. It's rare to meet someone who cares so much about customer satisfaction. Thanks to Arthur, our experience exceeded all expectations. Highly recommended, and I would gladly choose this company again because of him. Thank you, Arthur!

July 28, 2026
Unprompted review
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Reply from Locauto Group - Milano Stazione Centrale

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Thiam made the experience great for us

Thiam made the experience great for us. Got a great car as well. Easy check in and out. Would recommend and will use them onwards!

July 28, 2026
Unprompted review
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Reply from Locauto Group - Milano Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Everything is fine

Everything is fine. We are taking the car for the second time in this company.

July 27, 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

PERFECT SERVICES

HELPFULL STAFF, QUICK SERVICE AND VERY GOOD COMMUNICATION

July 26, 2026
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Reply from Locauto Group - Milano Stazione Centrale

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Great service!

July 27, 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 4 out of 5 stars

Rent has been fast process

Rent has been fast process, clear directions and good car.

July 26, 2026
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Reply from Locauto Group - Milano Stazione Centrale

Dear Eduardo,thank you for sharing your experience.
We are glad that you enjoyed our service and we hope to welcome you back for a better experience in the future.
Chiara

Rated 5 out of 5 stars

Gianluca and Artur

Gianluca and Artur. Great chaps helped us out greatly during our process. Super professional guys thank you.

July 24, 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Really good experience overall

Really good experience overall. They are very helpful and process was really smooth.

July 24, 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Had e great experience with arthur at…

Had e great experience with arthur at the car return in milano centrale! Very friendly and polite. Grazie

July 24, 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

David was wonderful to deal with all…

David was wonderful to deal with all great thanks

July 24, 2026
Unprompted review
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

The customer service people were great.

The customer service people we dealt with were really helpful and friendly. They explained things clearly and simply. Importantly there wasn’t the usual push to sell more insurance that you get with the other rental companies.

We had chosen the wrong drop-off terminal at the airport and the customer service team picked this up and fixed it, again, no problem. The drop off instructions were great - QR code was a great idea.

July 24, 2026
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Reply from Locauto Group - Milano Stazione Centrale

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 4 out of 5 stars

Easy pick up and return

Easy pick up and return. Good service. Nice and clean car.

Took some time to get the car, but besides that I got nothing to complain about.

July 17, 2026
Locauto Group - Milano Stazione Centrale logo

Reply from Locauto Group - Milano Stazione Centrale

Dear Henrik,thank you for sharing your feedback.
We are glad that everything went well.
We look forward to welcoming you back in the future.
Chiara

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