What a relief to find a car-rental company that does not place exorbitant amounts on hold on your credit card. No fuss: simply fill in the form, collect the car from the car park, and drive away. Re... See more
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Location
Switch locationViale Umberto Maddalena, 21, 80144 Napoli, Napoli / Campania, IT
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See what reviewers are saying
Very nice car.very good organization. Exept one point: At the end of our travel, for one unknown reason, the car refused to start.(as if the battery were completely disconnected ,but it was not th... See more
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Staff at the airport both on arrival to pick-up the car and on drop-off for departure were extremely gentle and explaining everything, especially in regards with the insurance policies. Car was great,... See more
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Good service. The desk waiting time was reasonable and the explanation was good. The friendly receptionist looked for the best car solution with regards to passengers and luggage, as did the employee... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Napoli Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020407. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Viale Umberto Maddalena, 21, 80144, Napoli, Napoli / Campania, Italy
- +39 0243020407
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4.6
Excellent
7K reviews
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A reliable company.
Very good cars, and great professionalim of the team.
My second experience with Locauto in Italy.
I strongly recommend this company.
September 15, 2026
Reply from Locauto Group - Napoli Aeroporto
Thank you for your feedback! Fausto
Couldn’t be happier with the service u…
Couldn’t be happier with the service u read all the reviews and expect to worse for renting a car in Italy but had no problem whatsoever
September 10, 2026
Reply from Locauto Group - Napoli Aeroporto
Many thanks, see you soon! Erika
The car pickup and return is not…
The car pickup and return is not located in terminal. you have to take a shuttle or walk 15 minutes
it is not as advertised by rental car platforms
September 14, 2026
Reply from Locauto Group - Napoli Aeroporto
Thank you for taking the time to write this review.
We are sincerely sorry for the frustration and inconvenience caused by the location of our rental station.We take your feedback very seriously and are taking note of your comments to work with our distribution partners to make our pickup and drop-off instructions as clear and transparent as possible.
We appreciate your patience and hope to have the opportunity to welcome you back for a much smoother experience in the future!
Elisa
Not what I expected
I do not consider a Jeep to be comparable to an Audi A3. Had to walk back to the Airport with baggage as there is no shuttle service to manage early morning flights.
September 13, 2026
Reply from Locauto Group - Napoli Aeroporto
Dear Ian,thank you for your feedback and giving us the opportunity to explain.
We are truly sorry to hear that your experience did not meet your expectations.
Regarding the shuttle service, please note that it is directly managed by the airport authorities rather than Locauto. However, we take your report very seriously and will pass it along to the airport management so they are aware of the issues with early morning transfers.
We are also very sorry that the assigned vehicle did not live up to your expectations. Our goal is always to provide a car that best fits our customers' preferences, but unfortunately, this is not always possible during peak season due to high demand and fleet availability.
We appreciate your valuable feedback, as it helps us improve, and we sincerely hope to have another opportunity in the future to regain your trust and show you the high standard of service we strive for.
Elisa
Great service from start to…
Great service from start to finish...car clean and in excellent condition. Extremely friendly staff in Naples...very fast and informative
September 13, 2026
Reply from Locauto Group - Napoli Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Great experience!
It was the first time we rented a car in Locauto and we had the best experience. We made the reservation online and the check in on the counter was easy and fast. We got a new Peugeot 208 which was perfect to drive around the Amalfi Coast. Because of the edgy road we booked the “Don’t Worry” insurance pack and enjoyed our holiday freely. The return was also easy and fast and they have a shuttle that takes us directly to the airport in Naples.
We couldn’t recommend it more!!
September 13, 2026
Reply from Locauto Group - Napoli Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
We will also use this company next time
We rented a car from Locauto for one week.
The process at the rental desk at the airport was quick and efficient.
All the rental cars are located a short distance from the airport, and we easily got there by shuttle bus. However, next time we would probably walk directly from the airport. We waited about 10–15 minutes for the shuttle, while the walk takes approximately 7 minutes. We walked when we returned the car.
Good service when picking up the car.
Good service when returning the car. The return area is in the same Locauto location, with clearly marked parking spaces.
We arrived at around 7:45 am, while their opening hours started at 8:00 am. Nevertheless, the staff were very helpful and checked our car for us.
We would definitely use Locauto again.
September 13, 2026
Reply from Locauto Group - Napoli Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
For the rent car you have to get the…
For the rent car you have to get the shuttle Bus first.
September 13, 2026
Reply from Locauto Group - Napoli Aeroporto
Dear Manu,Thank you for taking the time to share your review and for highlighting the shuttle bus connection to our location.
We are glad to hear that everything went smoothly overall! We truly appreciate your feedback, as it helps other travelers prepare for their trip.
We hope to welcome you back again soon for a flawless, 5-star experience!
Elisa
Reply from Locauto Group - Napoli Aeroporto
Thank you for the great review! Stefania
Nice rental
Return condition where'nt very clear in Malpensa Airport but everything was ok with the car and rental services.
September 11, 2026
Reply from Locauto Group - Napoli Aeroporto
Thank you for taking the time to write this review.
We are glad that you enjoyed our service. However, we apologize for the lack of signage at Malpensa airport, which unfortunately is managed by the airport authorities. We thank you for pointing this out so that we can improve the directions provided. We hope to welcome you back for a better experience next time!
Elisa
Thanks for the location
Thanks for the location, great professional team and very beautiful country.
September 11, 2026
Reply from Locauto Group - Napoli Aeroporto
Thank you for your feedback! Fausto
They give me a diferente veicle.
September 8, 2026
Reply from Locauto Group - Napoli Aeroporto
Dear Pedro,Thank you for taking the time to share your feedback.
Regarding the car you received, we would like to kindly clarify that reservations are always based on car categories rather than specific models. Whenever the exact category you booked is unavailable at the time of pick-up, it is our company policy to provide a complimentary upgrade to a higher vehicle group at no extra cost, ensuring you can get on the road without any delays.
We apologize if this change caused any initial confusion, but we hope you enjoyed driving the upgraded vehicle!
We look forward to welcoming you back soon for a flawless, 5-star experience.
Elisa
Kind and professional
Starting from the agent at the desk till the agent at the return they were very professional.
The car was very good and clean and they have a large choice.
September 10, 2026
Reply from Locauto Group - Napoli Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Recommended
Great service both during receiving the car and returning the car. Helpful staff and good new car.
September 8, 2026
Reply from Locauto Group - Napoli Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Reply from Locauto Group - Napoli Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
The car was ready and in good shape
The car was ready and in good shape, the staff was very nice.
September 1, 2026
Reply from Locauto Group - Napoli Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
they don't answer the clients request…
they don't answer the clients request that we sent via there wibsite .
they charge clint credit card with out giving any evidence !! no check in report while droping the car , no pictures for the damage !
you feel angry with there behavior
August 21, 2026
Reply from Locauto Group - Napoli Aeroporto
Dear Nabeel,thank you for your review.
We are truly sorry to hear that your experience was not completely satisfactory, and we understand your frustration.
Please rest assured that our customer service team is currently investigating your case regarding the charges and the missing documentation. They will provide you with a full response and the necessary details as soon as possible.
Thank you for your patience while we look into this matter for you.
Chiara
Reply from Locauto Group - Napoli Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Napoli Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Good choice
August 31, 2026
Reply from Locauto Group - Napoli Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
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