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Locauto Group - Palermo Notarbartolo Reviews 

1,696
TrustScore 4.5 out of 5

4.7

Via Umberto Giordano 8, 90144 Palermo, Sicilia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent experience. Easy handover at both ends, car was brand new and better than what we had ordered, and staff were fantastic. Thank you. No pushy sales on optional extras, no fuss on handover, it... See more

Company replied

Rated 5 out of 5 stars

Excellent service at time of collection. Excellent service at time of return. Car upgraded to SUV. Super condition. Drove very well. Not a single problem. The rep who helped at the time of collectio... See more

Company replied

Rated 5 out of 5 stars

Very fast and professional service all best honestly plus car park is huge sure everyone will find what they need and like!

Company replied

Rated 4 out of 5 stars

Excellent car rental service with high-quality vehicles. Unfortunately, the staff at the Palermo office were rather rude and unhelpful. Aside from that, everything else was great.


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Palermo Via Umberto Giordano 8 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0916850991 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,696)

61,084 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and easy

Fast and easy
Thank you

April 18, 2026
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Reply from Locauto Group - Palermo Notarbartolo

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 4 out of 5 stars

Problem with return car in Catania

Problem with return car in Catania - lack of information in Palermo from service about other way on the aiport in Catania due to renovation. (also incorrect adress in google).
Car ok, service also (only that above problem :))

April 13, 2026
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Reply from Locauto Group - Palermo Notarbartolo

Dear Krzysztof,thank you for sharing your experience with Locauto!We are glad that you enjoyed our service and our car.We apologize for the inconvenience during the car return in Catania.We are aware of the ongoing construction work at Catania Airport; unfortunately,we do not have specific information regarding its completion date.We hope to welcome you back soon for a true 5-star experience.Chiara

Rated 5 out of 5 stars

Easy pick up

Easy pick up, a very new car. Take a photo of the amount of petrol in the tank before leaving, so that you know how much to put in before the return. (I returned to the airport so can’t speak to this branch’s return process.)

April 14, 2026
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Reply from Locauto Group - Palermo Notarbartolo

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Uncomplicated

Easy to deal with,can book from wherever you are and not pay until pickup.no mucking around with 3rd parties

April 15, 2026
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Reply from Locauto Group - Palermo Notarbartolo

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Best Car Agent Ever (Giuseppe)

I have some good experiences at car rental offices, and some bad ones. I have never in my life had an existierenden like I did yesterday in Palermo at Locauto. Giuseppe was very warm and friendly, and made us feel like we the honored guests of Sicily. Giuseppe knows his job extremely well and answered every question we had with lightning speed accurate information. And Giuseppe honored every crazy request that we made of him. I will tell all of my friends that is they want a car in Sicily, skip the internet searches and just call Giuseppe directly. Molto Grazie, Giuseppe!

April 8, 2026
Unprompted review
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Reply from Locauto Group - Palermo Notarbartolo

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Everything went smooth

Everything went smooth, thanks.

April 7, 2026
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Reply from Locauto Group - Palermo Notarbartolo

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Perfect service and car

I was highly satisfied. Excellent service.

March 26, 2026
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Reply from Locauto Group - Palermo Notarbartolo

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Perfect experience

Perfect experience. The guy Giusepe it's very helpful!!

March 12, 2026
Unprompted review
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Reply from Locauto Group - Palermo Notarbartolo

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Everything was good.

Everything was good.

March 20, 2026
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Reply from Locauto Group - Palermo Notarbartolo

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Giueseppe provided first class service…

Giueseppe provided first class service from collection to drop-off, and was quick to answer our question when we phoned during our rental too. Would definitely rent from this office again.

March 19, 2026
Unprompted review
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Reply from Locauto Group - Palermo Notarbartolo

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

I picked up a car in Palermo and left…

I picked up a car in Palermo and left it in Lecce 14 days later. The car was an Opel Corsa, fairly new and everything worked fine.

March 10, 2026
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Reply from Locauto Group - Palermo Notarbartolo

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Wonderful experience with Locauto

Wonderful experience with Locauto, the employees were very helpful in many ways, everything went fine with the car which was a treat to drive for a week, thank you again.

March 5, 2026
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Reply from Locauto Group - Palermo Notarbartolo

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Supporting staff and clear contract rules

The staff was very friendly and clearly explain me the renting contract and also give us some driving rules in Sicilia

February 11, 2026
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Reply from Locauto Group - Palermo Notarbartolo

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

VERY uncomplicated

VERY uncomplicated, outstanding service, nice car. Everything went really well.

February 8, 2026
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Reply from Locauto Group - Palermo Notarbartolo

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

I had a good experience with Locauto…

I had a good experience with Locauto because everything went smoothly, without any additional cost although we took a full insureance ( 5 days, 152€). Car, Citroen C3, was clean and OK for drive (1100 km for 5 days).

January 11, 2026
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Reply from Locauto Group - Palermo Notarbartolo

Thank you for the great review! Stefania

Rated 5 out of 5 stars

very professional

very professional, fluide and trustable.

January 2, 2026
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Reply from Locauto Group - Palermo Notarbartolo

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

The car was ina good condition

The car was ina good condition.
The pick-up and drop-off service was easy.

December 8, 2025
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Reply from Locauto Group - Palermo Notarbartolo

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

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