Excellent experience. Easy handover at both ends, car was brand new and better than what we had ordered, and staff were fantastic. Thank you. No pushy sales on optional extras, no fuss on handover, it... See more
Company replied

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Excellent experience. Easy handover at both ends, car was brand new and better than what we had ordered, and staff were fantastic. Thank you. No pushy sales on optional extras, no fuss on handover, it... See more
Company replied
Excellent service at time of collection. Excellent service at time of return. Car upgraded to SUV. Super condition. Drove very well. Not a single problem. The rep who helped at the time of collectio... See more
Company replied
Very fast and professional service all best honestly plus car park is huge sure everyone will find what they need and like!
Company replied
Excellent car rental service with high-quality vehicles. Unfortunately, the staff at the Palermo office were rather rude and unhelpful. Aside from that, everything else was great.
Presso l'ufficio Locauto Rent di Palermo Via Umberto Giordano 8 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0916850991 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Via Umberto Giordano 8, 90144, Palermo, Sicilia, Italy

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Problem with return car in Catania - lack of information in Palermo from service about other way on the aiport in Catania due to renovation. (also incorrect adress in google).
Car ok, service also (only that above problem :))

Reply from Locauto Group - Palermo Notarbartolo
Easy pick up, a very new car. Take a photo of the amount of petrol in the tank before leaving, so that you know how much to put in before the return. (I returned to the airport so can’t speak to this branch’s return process.)

Reply from Locauto Group - Palermo Notarbartolo
Easy to deal with,can book from wherever you are and not pay until pickup.no mucking around with 3rd parties

Reply from Locauto Group - Palermo Notarbartolo
I have some good experiences at car rental offices, and some bad ones. I have never in my life had an existierenden like I did yesterday in Palermo at Locauto. Giuseppe was very warm and friendly, and made us feel like we the honored guests of Sicily. Giuseppe knows his job extremely well and answered every question we had with lightning speed accurate information. And Giuseppe honored every crazy request that we made of him. I will tell all of my friends that is they want a car in Sicily, skip the internet searches and just call Giuseppe directly. Molto Grazie, Giuseppe!

Reply from Locauto Group - Palermo Notarbartolo

Reply from Locauto Group - Palermo Notarbartolo

Reply from Locauto Group - Palermo Notarbartolo
Perfect experience. The guy Giusepe it's very helpful!!

Reply from Locauto Group - Palermo Notarbartolo

Reply from Locauto Group - Palermo Notarbartolo
Giueseppe provided first class service from collection to drop-off, and was quick to answer our question when we phoned during our rental too. Would definitely rent from this office again.

Reply from Locauto Group - Palermo Notarbartolo
I picked up a car in Palermo and left it in Lecce 14 days later. The car was an Opel Corsa, fairly new and everything worked fine.

Reply from Locauto Group - Palermo Notarbartolo
Wonderful experience with Locauto, the employees were very helpful in many ways, everything went fine with the car which was a treat to drive for a week, thank you again.

Reply from Locauto Group - Palermo Notarbartolo
The staff was very friendly and clearly explain me the renting contract and also give us some driving rules in Sicilia

Reply from Locauto Group - Palermo Notarbartolo
VERY uncomplicated, outstanding service, nice car. Everything went really well.

Reply from Locauto Group - Palermo Notarbartolo

Reply from Locauto Group - Palermo Notarbartolo
I had a good experience with Locauto because everything went smoothly, without any additional cost although we took a full insureance ( 5 days, 152€). Car, Citroen C3, was clean and OK for drive (1100 km for 5 days).

Reply from Locauto Group - Palermo Notarbartolo

Reply from Locauto Group - Palermo Notarbartolo
The car was ina good condition.
The pick-up and drop-off service was easy.

Reply from Locauto Group - Palermo Notarbartolo
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