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Locauto Group - Perugia Reviews 601

TrustScore 5 out of 5

4.8

Via XX Settembre 92p, 06124 Perugia, Umbria, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Emmanuel was the best ! He helped us in Perugia and was waiting for us in Foligno. Exceptional service! Will definitely use you again- à la prossima volta!

Company replied

Rated 5 out of 5 stars

Fiat Pandina with full insurance - We had a very good experience. Both the pick-up and return process were quick and without any problems. The car was new and everything was perfectly fine. With full... See more

Company replied

Rated 5 out of 5 stars

All the service was correct, it was very convenient to have a gas station just in front of the delivery location. we left the car in Locauto: Via XX Settembre, 92, 06124 Perugia PG, Italia Importan... See more

Company replied

Rated 5 out of 5 stars

The lady at the desk showed up a few minutes late in true Italian form, but she was extremely polite AND was more than willing to help me out with the rental. The car was clean, fully tanked and she... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Via XX Settembre 92p a Perugia, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0759474038. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

601 reviews

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Rated 5 out of 5 stars

Grazie Sabrina

Grazie Sabrina

June 4, 2025
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Reply from Locauto Group - Perugia

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Helpful Staff

Sabrina was a great help when the train strike interfered with out rental plans and Eva was very helpful and informative when we picked up and dropped off the car. It was an easy and simple process from start to finish.

May 31, 2025
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Reply from Locauto Group - Perugia

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Everything was top-notch

Everything was top-notch. Smooth pick-up and return. No problems during the process. The car was in good condition.

May 6, 2025
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Reply from Locauto Group - Perugia

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Opening hours are a bit cumbersome but……

Opening hours are a bit cumbersome but… it is local tradition so we (foreigners) have to swallow that and enjoy the culture with all its ups and downs 😉👍
The service we have got there was top notch so no problem whatsoever.

May 11, 2025
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Reply from Locauto Group - Perugia

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

The place to rent

Kind and helpful staff, reasonable prices. Locauto is much preferred to the bigger companies in Perugia

April 19, 2025
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Reply from Locauto Group - Perugia

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Great customer experience

Great customer experience, very friendly staff, quick check-in & out, no deposit.
Would definitely recommend to anyone.

March 11, 2025
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Reply from Locauto Group - Perugia

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Personale cortese e professionale

Personale cortese e professionale, macchina trovata in ottime condizioni.
Semplicità nel ritirare e riconsegnare l'autovettura.
Ottima esperienza.
Friendly and professional staff, car was in excellent condition.
Simplicity in picking up and leaving the car.
Excellent experience.

January 11, 2025
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Reply from Locauto Group - Perugia

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 1 out of 5 stars

Unprofessional stuff …

I went to retur the car and get another car as I still need it and I was charged 50$ without knowing for what ? I was treated unprofessionally and offended that my credit card that I had just rented the car I was bringing back was not good to rent another car . I have never felt humiliated and mistreated like I did here . It is sad and I will never recommend or return at this place . They need to hire more professionals stuff . A total disappointment. Not to forget they went to lunch and let me wait for 2 hours bit to ever give me a car , I have the worse things to say about this place .

November 30, 2024
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Reply from Locauto Group - Perugia

We are sorry to hear this. We’d like to learn more about your specific situation and make things right. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our Staff will help you to solve your issue. Thanks, Anna

Rated 5 out of 5 stars

Staff was very attentive

Staff was very attentive. I had to postpone the lease and it was very simple to do.

November 12, 2024
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Reply from Locauto Group - Perugia

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 4 out of 5 stars

Very good

Staff very helpful and efficient. Service as expected. Car perfectly adequate. An after-hours key drop box would be welcome.

November 19, 2024
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Reply from Locauto Group - Perugia

Thank you Richard for your feedback! We can't wait to have you on board again and deserve 5 stars! See you soon, Gaia

Rated 5 out of 5 stars

Best staff!!

The staff at the Perugia office are very helpful and friendly. It was very easy to go through the booking process without any problems. No problems with our car rental

October 4, 2024
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Reply from Locauto Group - Perugia

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

All in all, a great rental experience!

The people at both the pickup and drop off locations were great! Very friendly and knowledgeable. The person at the pickup location gave us some good advice related to directions and other items that were very helpful. Both pickup and drop off went smoothly. Best of all, the price was significantly less than the more well known rental agencies. All in all, a great rental experience!

September 12, 2024
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Reply from Locauto Group - Perugia

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Highly recommend

The staff is very proffesional and kind, the car I received was very good.
I highly recommend this office.

August 10, 2024
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Reply from Locauto Group - Perugia

Thank you for leaving us a positive review! See you soon, Enrico

Rated 4 out of 5 stars

Easy check-in and easy check-out

Easy check-in and easy check-out. Polite staff at both ends. Seamless.

August 7, 2024
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Reply from Locauto Group - Perugia

Thank you so much Pete! See you on the next rental, Gaia

Rated 5 out of 5 stars

Very helpful staff

Staff were very friendly and helpful. We received a lovely car and was nicer than we expected

August 6, 2024
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Reply from Locauto Group - Perugia

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Cool place

Cool place. Very nice staff. Helpful. Only good experiences. I have used them a lot.

July 20, 2024
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Reply from Locauto Group - Perugia

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

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