Had a late night flight to Pisa, arrived at car rental desk, the customer agent was polite, friendly & explained everything clearly & I was away in 5 minutes. They gave me an upgrade at no extra cos... See more
Company replied

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Had a late night flight to Pisa, arrived at car rental desk, the customer agent was polite, friendly & explained everything clearly & I was away in 5 minutes. They gave me an upgrade at no extra cos... See more
Company replied
Very nice personnel on Pisa airport. The only thing missing was any kind of communication after the car was returned. We returned the car before the return station was opened so we only dropped the ke... See more
Very pleasant communication at the desk, easy pick up, easy drop off. Everything went smoothly. Cars are in great condition, brand new basically. Would recommend it to everyone. No credit card needed,... See more
Company replied
We have rented cars from Locauto at Pisa Airport three times now, and every experience has been excellent. The staff are always friendly, professional, and honest. The cars are clean, reliable, an... See more
Company replied
Presso l'ufficio Locauto Rent di Pisa Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020421. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.
Piazzale Mario Cobianchi SNC, 56121, Pisa, Pisa / Toscana, Italy

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Our experience was great. Getting the car from the airport was easy and efficient. Returning the car at a different destination was simple thru a dropbox since the office was closed at that time. Overall, the car and rental experience was uneventful, which made it great.

Reply from Locauto Group - Pisa Aeroporto
The employees at the Pisa Aeroporto was extremely kind and helpful - both inside at while doing all of the paperwork to get my car and at the booth to receive my car. The experience was very positive. I would definitively recommend be using them again. I had no issues, extra expenses and received exactly the car and the extras I requested.

Reply from Locauto Group - Pisa Aeroporto
Good service, car was as expected. Locations both close to airports we flew from in Italy.

Reply from Locauto Group - Pisa Aeroporto
Be very careful with taking pictures before and after, they want to upgrade their cars at customers' expenses
No problems at all
Helpful & friendly staff
New clean car
Clear policies

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
Easy to find at the airport. Quick service at the desk and pick up spot. Had the car for 4 days. Nice, clean and perfect for our needs. Nothing negative to say about our experience.

Reply from Locauto Group - Pisa Aeroporto
Excellent experience. The car was almost brand new and better than expected. We were helped very quickly at pick up and drop off. I'd happily use this company again.

Reply from Locauto Group - Pisa Aeroporto
Very nice personnel on Pisa airport. The only thing missing was any kind of communication after the car was returned. We returned the car before the return station was opened so we only dropped the key in a box. Just a message that the car was received and ok without any new damages would have been nice.
Very pleasant communication at the desk, easy pick up, easy drop off. Everything went smoothly. Cars are in great condition, brand new basically. Would recommend it to everyone. No credit card needed, no deposit needed. Way to go!

Reply from Locauto Group - Pisa Aeroporto
Great and fast service! Nice and qualified staff that always help. Booking was fast and easy!
Good car, fast check - in and even faster check - out, even in another location :)

Reply from Locauto Group - Pisa Aeroporto
Great service, Staff waited up for me on a very delayed flight (I eventually arrived after midnight!) and one way rental charge was very reasonable. Thanks!

Reply from Locauto Group - Pisa Aeroporto
Had a late night flight to Pisa, arrived at car rental desk, the customer agent was polite, friendly & explained everything clearly & I was away in 5 minutes. They gave me an upgrade at no extra cost, so that was a bonus & car was a 2026 model.
Smooth process on returning the vehicle, customer agent checked the car etc, no issues. Overall great experience & will definitely use Locauto again

Reply from Locauto Group - Pisa Aeroporto
Awesome car. Great, friendly service. Returned 15 minutes lte and git car 30 minutes early but neither was a problem. Highly recommended!

Reply from Locauto Group - Pisa Aeroporto
Everything was perfect. Fast and hassle-free service. We were given a brand-new car that was very comfortable to drive. Everything went smoothly, and we were very satisfied with the rental. Highly recommended!

Reply from Locauto Group - Pisa Aeroporto
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