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Locauto Group - Pisa Aeroporto Reviews 

3,995
TrustScore 4.5 out of 5

4.7

Piazzale Mario Cobianchi SNC, 56121 Pisa, Pisa / Toscana, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Had a late night flight to Pisa, arrived at car rental desk, the customer agent was polite, friendly & explained everything clearly & I was away in 5 minutes. They gave me an upgrade at no extra cos... See more

Company replied

Rated 4 out of 5 stars

Very nice personnel on Pisa airport. The only thing missing was any kind of communication after the car was returned. We returned the car before the return station was opened so we only dropped the ke... See more

Rated 5 out of 5 stars

Very pleasant communication at the desk, easy pick up, easy drop off. Everything went smoothly. Cars are in great condition, brand new basically. Would recommend it to everyone. No credit card needed,... See more

Company replied

Rated 5 out of 5 stars

We have rented cars from Locauto at Pisa Airport three times now, and every experience has been excellent. The staff are always friendly, professional, and honest. The cars are clean, reliable, an... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Pisa Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020421. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.


Contact info

  • Piazzale Mario Cobianchi SNC, 56121, Pisa, Pisa / Toscana, Italy

  • +39 0243020421
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4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,995)

60,439 reviews in the last 12 months

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Rated 5 out of 5 stars

Our experience was great

Our experience was great. Getting the car from the airport was easy and efficient. Returning the car at a different destination was simple thru a dropbox since the office was closed at that time. Overall, the car and rental experience was uneventful, which made it great.

July 9, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Excellent Service

The employees at the Pisa Aeroporto was extremely kind and helpful - both inside at while doing all of the paperwork to get my car and at the booth to receive my car. The experience was very positive. I would definitively recommend be using them again. I had no issues, extra expenses and received exactly the car and the extras I requested.

July 10, 2026
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Reply from Locauto Group - Pisa Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Good service

Good service, car was as expected. Locations both close to airports we flew from in Italy.

July 17, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

No problems at all

No problems at all
Helpful & friendly staff
New clean car
Clear policies

July 16, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Good car provided

Good car provided. Helpful desk staff.

July 8, 2026
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Reply from Locauto Group - Pisa Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Easy to find at the airport

Easy to find at the airport. Quick service at the desk and pick up spot. Had the car for 4 days. Nice, clean and perfect for our needs. Nothing negative to say about our experience.

July 16, 2026
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Reply from Locauto Group - Pisa Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Great services

Great services

July 8, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Efficient

Fast, efficient

July 15, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Excellent experience

Excellent experience

July 14, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Excellent experience

Excellent experience. The car was almost brand new and better than expected. We were helped very quickly at pick up and drop off. I'd happily use this company again.

July 7, 2026
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Reply from Locauto Group - Pisa Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 4 out of 5 stars

Very nice personnel on Pisa airport

Very nice personnel on Pisa airport. The only thing missing was any kind of communication after the car was returned. We returned the car before the return station was opened so we only dropped the key in a box. Just a message that the car was received and ok without any new damages would have been nice.

June 27, 2026
Rated 5 out of 5 stars

Very pleasant communication at the…

Very pleasant communication at the desk, easy pick up, easy drop off. Everything went smoothly. Cars are in great condition, brand new basically. Would recommend it to everyone. No credit card needed, no deposit needed. Way to go!

July 14, 2026
Locauto Group - Pisa Aeroporto logo

Reply from Locauto Group - Pisa Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Great and fast service

Great and fast service! Nice and qualified staff that always help. Booking was fast and easy!
Good car, fast check - in and even faster check - out, even in another location :)

July 12, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Great service

Great service, Staff waited up for me on a very delayed flight (I eventually arrived after midnight!) and one way rental charge was very reasonable. Thanks!

July 6, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars
Locauto Group - Pisa Aeroporto logo

Reply from Locauto Group - Pisa Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Flawless Collection & Return

Had a late night flight to Pisa, arrived at car rental desk, the customer agent was polite, friendly & explained everything clearly & I was away in 5 minutes. They gave me an upgrade at no extra cost, so that was a bonus & car was a 2026 model.

Smooth process on returning the vehicle, customer agent checked the car etc, no issues. Overall great experience & will definitely use Locauto again

July 12, 2026
Locauto Group - Pisa Aeroporto logo

Reply from Locauto Group - Pisa Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Awesome car

Awesome car. Great, friendly service. Returned 15 minutes lte and git car 30 minutes early but neither was a problem. Highly recommended!

July 10, 2026
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Reply from Locauto Group - Pisa Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. Fast and hassle-free service. We were given a brand-new car that was very comfortable to drive. Everything went smoothly, and we were very satisfied with the rental. Highly recommended!

July 5, 2026
Locauto Group - Pisa Aeroporto logo

Reply from Locauto Group - Pisa Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

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