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Locauto Group - Pisa Aeroporto Reviews 

4,161
TrustScore 4.5 out of 5

4.7

Piazzale Mario Cobianchi SNC, 56121 Pisa, Pisa / Toscana, IT


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Rated 5 out of 5 stars

We were very skeptical considering some of the reviews. However, we were pleasently surprised! A smooth collection where we upgraded our car with ease and no pressure. No forced upselling of insurance... See more

Company replied

Rated 5 out of 5 stars

We had a very positive experience with Locauto during our trip to Italy. We picked up the car at Pisa Airport and returned it at Florence Airport, and the whole process was smooth from start to fi... See more

Company replied

Rated 5 out of 5 stars

I highly recommend this place! The whole house was incredibly clean and well maintained. We honestly felt a little bit like we were spending the best summer holidays at our grandparents’ coun... See more

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Rated 5 out of 5 stars

Did plenty of research in advance due to so many poor car hire experiences across Europe. Whilst Locauto are not the cheapest available it is clear that the extra money is worth it for the pleasant ex... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Pisa Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020421. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.


Contact info

  • Piazzale Mario Cobianchi SNC, 56121, Pisa, Pisa / Toscana, Italy

  • +39 0243020421
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4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(4,161)

61,952 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service!

Pisa airport. Fast service and no hassle while returning. 15 minutes for picking up, 5 minutes for handing it back over at the end. Would recommend!

June 21, 2026
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Reply from Locauto Group - Pisa Aeroporto

Many thanks, see you soon! Erika

Rated 4 out of 5 stars

Took a little longer time than expected…

Took a little longer time than expected since i already booked the car. I got a lot quicker when leaving it back. New cars with high standard.

June 28, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for taking the time to leave us a review, Patrick! We're glad you appreciated our new, high-standard cars and the quick return process. We apologize for the longer wait at pickup:we'll work on improving our delivery times. We look forward to seeing you again on your next rental!
Anna

Rated 4 out of 5 stars

Overall good

Our Car was good, collection and drop off was fairly easy. We found the push on add on insurance products far too much at collection. The office only opens at 8am and the shuttle bus runs every 20mins

June 28, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for your feedback, Rhian! We're happy you liked the car and the process. We apologize if you felt pressured about thecoverage products – that's not our goal. Our staff is trained to explain the liability costs and coverage options, leaving the final choice entirely up to you. We'll remind our team to be more careful. See you next time!
Anna

Rated 5 out of 5 stars

Good help Nice car.

June 21, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

No fuss just simple and fast to pick up…

No fuss just simple and fast to pick up the car from Pisa airport. The car was nearly new had everything we needed for a pleasant drive I would highly recommend Locauto 👍🏼

June 28, 2026
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Reply from Locauto Group - Pisa Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Highly Recommended

Fast, efficient & friendly service- highly recommended!

June 27, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

Car hire

There should be be a box of some description to put keys in when nobody on site

June 27, 2026
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Reply from Locauto Group - Pisa Aeroporto

Hi David, thanks for your review, it will help us improve our services.

Davide

Rated 5 out of 5 stars

Friendly staff

Friendly staff, good English spoken, nice cars

June 25, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Great experience

Immaculate vehicles, great staff who make the process easy and stress free. Highly recommend!

June 19, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Very helpful

Very helpful. And simple paper work.

June 19, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

It was perfect

It was perfect

June 26, 2026
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Reply from Locauto Group - Pisa Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Excellent service at desk and car pick…

Excellent service at desk and car pick up

Very clear information given and very friendly and polite

June 25, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 4 out of 5 stars

All seemed to go fine

Only a couple of people in queue to pick car up. Service good. Went across road to pick up vehicle and friendly guy showed me to car. The same with returning the car; although he was on his own at 7.45am. All in all, decent experience.

June 15, 2026
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Reply from Locauto Group - Pisa Aeroporto

Dear Daniel,thank you for sharing your experience.
We are glad that you enjoyed our staff and our service.
We hope to welcome you back and earn a 5-star rating next time!
Chiara

Rated 3 out of 5 stars

This time long queue

This time long queue on the desk, and long queue on return. Had to leave the key at the key box, that worked and got an email of conrtact ending, nice. Car was good again.

June 17, 2026
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Reply from Locauto Group - Pisa Aeroporto

Dear Rasmus,thank you for sharing your experience with us.
We apologize for the queues you experienced during both pickup and return. We are well aware that our customers' time is valuable, and our goal is always to offer fast and smart solutions. However, we are glad that everything went well in the end, and we hope to welcome you back for a much smoother experience in the future.
Chiara

Rated 4 out of 5 stars

Staff and great service

Staff and great service
Booking process, pickup and drop off is quite easy

June 14, 2026
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Reply from Locauto Group - Pisa Aeroporto

Dear Rohit, thank you for your kind feedback.
We are glad that you enjoyed our service and our staff.
We hope to welcome you back and earn a 5-star rating next time!
Chiara

Rated 5 out of 5 stars

Easy solution and Friendly

Easy solution and Friendly. I recommend it.

June 13, 2026
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Reply from Locauto Group - Pisa Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Very good staff and fast service

Staffs are good and fast service

June 23, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Efficient.

Efficient collection and return, with short waits.
Pleasant staff.

June 23, 2026
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Reply from Locauto Group - Pisa Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Excellent service

Booking process was easy, understandable, transparent, quick. Staff was very helpful, explained everything around the car, at the picking up and also at return ceremony. I can only recommend boty the company and the staff.

June 8, 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

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