We were very skeptical considering some of the reviews. However, we were pleasently surprised! A smooth collection where we upgraded our car with ease and no pressure. No forced upselling of insurance... See more
Company replied

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We were very skeptical considering some of the reviews. However, we were pleasently surprised! A smooth collection where we upgraded our car with ease and no pressure. No forced upselling of insurance... See more
Company replied
We had a very positive experience with Locauto during our trip to Italy. We picked up the car at Pisa Airport and returned it at Florence Airport, and the whole process was smooth from start to fi... See more
Company replied
I highly recommend this place! The whole house was incredibly clean and well maintained. We honestly felt a little bit like we were spending the best summer holidays at our grandparents’ coun... See more
Company replied
Did plenty of research in advance due to so many poor car hire experiences across Europe. Whilst Locauto are not the cheapest available it is clear that the extra money is worth it for the pleasant ex... See more
Company replied
Presso l'ufficio Locauto Rent di Pisa Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020421. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.
Piazzale Mario Cobianchi SNC, 56121, Pisa, Pisa / Toscana, Italy

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Easy pickup. Clear instruction. Minimal wait time.
Brand new car. Cheap upgrade (17Euro) and easy return. All I ask for.
Perfect service.

Reply from Locauto Group - Pisa Aeroporto
LOCAUTO Team was very friendly
COMPREHENSIVE, FLEXIBLE, DE QUALITY OF THE CAR WAS EXCELENT
I am very thankful and will rent again with you every time I come to Italy

Reply from Locauto Group - Pisa Aeroporto
Checkout and checkin were very efficient and easy. We had checked in online in advance with Locauto Smart Checkin, so we could go straight to the car. Our car had 54000 km on the clock so probably well past due for replacement. The seats were dirty with what looked like sunscreen droplets onto the fabric of both front seats along with a lot of dust. There were 18 identifiable bumps, bangs and scratches when we collected the car. Mechanically fine but this year (2026) overall not up to previous standard we have had from Locauto/Alamo

Reply from Locauto Group - Pisa Aeroporto
Very easy collection and drop off of car. Friendly staff

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
Easy, flexible and friendly! much different from other companies

Reply from Locauto Group - Pisa Aeroporto
Oil light came on the Audi hire car on our way back from Tuscany to Pisa airport. When asked why this had not been checked we were told its not done routinely on big cars?!? Very stressful when stuck in traffic with a flight to catch. Otherwise good service and nice car.

Reply from Locauto Group - Pisa Aeroporto
Everything went smoothly and as planned. Stuff was kind and helpful, we have got also an upgraded car.
I can recommend this company.

Reply from Locauto Group - Pisa Aeroporto
Pick up was quick and easy, the car was great! I enjoyed the service and prices comparing to others was very good.

Reply from Locauto Group - Pisa Aeroporto
I highly recommend this car rental company! The car was in perfect technical condition, spotless, and fully ready for the road. Paperwork was kept to an absolute minimum, and both pickup and drop-off were lightning-fast. The friendly and professional staff deserve a huge plus—they were more than happy to answer all questions. Smooth communication and transparent terms with no hidden fees. I will definitely use their services again!

Reply from Locauto Group - Pisa Aeroporto
It went good.
I received the car I expected in good condition. 10k km.
Return went smooth.
No incidents

Reply from Locauto Group - Pisa Aeroporto
Easy to find the office and the car parking
Process to take and handover the car was smooth and quick. People smiling and kind.
We've got a new car, an Italian brand. It was perfect to experience the roads and scenery of Tuscany. Wonderful experience. Thank you!

Reply from Locauto Group - Pisa Aeroporto
Pisa airport. Fast service and no hassle while returning. 15 minutes for picking up, 5 minutes for handing it back over at the end. Would recommend!

Reply from Locauto Group - Pisa Aeroporto
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