The location had been moved. A taxi dropped off 5 of us. After finally finding and seeing the paper with the new address. I walked to a gas station. They helped me to get a cab. But the cab didn’t com... See more
Company replied

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The location had been moved. A taxi dropped off 5 of us. After finally finding and seeing the paper with the new address. I walked to a gas station. They helped me to get a cab. But the cab didn’t com... See more
Company replied
We had a stressful booking process and arrived into Ravenna with trepidation. Arriving into Ravenna to pick up car - Marco (I hope that’s correct) at the counter was fabulous and eased a lot of tensi... See more
Company replied
We were waiting at the Ravenna location early since our cruise discharged us early. Even though the location opens @ 9am on Saturday the gentleman on shift that day opened up earlier and helped us get... See more
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Easy Rental from Mestre Station near Venice. Very Efficient. On drop off in Ravenna there were no taxis to get us, or others, to the Cruise ship. The owner worked out bringing a number of us to the te... See more
Company replied
Presso l'ufficio Locauto Rent di Ravenna in via Achille Grandi 27, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 05441935638 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro. Locauto ti garantisce un noleggio affidabile con veicoli sottoposti a costante manutenzione e igienizzazione.
Via Achille Grandi 27, 48123, Ravenna, Emilia-Romagna, Italy

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The dimensions of the chains did not match the dimensions of the wheels. I brought this to the attention of an employee. My child and I went to the mountains and it was important. The employee promised to resolve this issue, even called somewhere. But there was no solution. I was forced to buy normal chains and use them to keep my family safe.
When I returned the car on 23/01 around 10:00, the office was closed and the phone was not answered. I had to wait about 30 minutes outside. I have used the services of Rentlcars in Lockauto a lot, this is the first time I have had a negative experience.
I hope that the problem is in management only in the Ravenna branch, and this will not spread to our further cooperation.

Reply from Locauto Group - Ravenna
Personale gentile ed efficiente e sempre a disposizione!

Reply from Locauto Group - Ravenna
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