Overall, it was a great experience. It would have been great if the person handling our case would take extra initiative to advise on the peculiar driving conditions like the restricted driving zones... See more
Company replied
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The checkin option was very straightforward and the same as any other competitor. For the local city Rome Via Veneto pickup, the office was about a 10 minute walk from the carpark but very easy to... See more
Company replied
It was very easy to rent this vehicle though note the storage garage is a walk from the storefront where one completes the paperwork. The car was very clean and operated without any issues. It would h... See more
Company replied
The service was efficient, kind and seamless. The car was brand new and spotless. The delivery of the car to the Hotel and the collection of the car after the rental was very much appreciated. I wi... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Roma Via Veneto in Via Sardegna, 25 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0642742395. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.
Contact info
Via Sardegna 25, 00187, Roma, Lazio, Italy
- +39 0642742395
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4.5
Excellent
1K reviews
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Very convenient
February 26, 2025
Reply from Locauto Group - Roma Via Veneto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Very good rental
I booked a car for next day without any problems for a good price with full insurance. There was nothing extra blocked on my credit card. I got a bigger car that I reserved without any extra payment. Car was in a good condition, clean and well equipped.
February 23, 2025
Reply from Locauto Group - Roma Via Veneto
Thank you for the great review! Stefania
Reply from Locauto Group - Roma Via Veneto
Thank you for leaving us a positive review! See you soon, Enrico
Sofia T
Sofia T. found solution with credit cards bureaucraеtic terms.
No deposit required.
January 15, 2025
Reply from Locauto Group - Roma Via Veneto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Reply from Locauto Group - Roma Via Veneto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Roma Via Veneto
The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Pleasant, efficient, accessible
Pleasant, efficient, accessible. Good experience in central locaiton
December 24, 2024
Reply from Locauto Group - Roma Via Veneto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Super helpful staff at both the Rome…
Super helpful staff at both the Rome (city) and Florence (city) stations. Had to upgrade on site (size) and they did a great job helping me on the spot. Return was good with no up charges or issues as well.
December 31, 2024
Reply from Locauto Group - Roma Via Veneto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Roma Via Veneto
Thank you for your feedback! Is there anything would you suggest we improve? See you on the next rental, Carlo
Great service
Great service, friendly and helpful. Very nice car.
We will definitely be using Locauto again.
Thanks for everything.
December 24, 2024
Reply from Locauto Group - Roma Via Veneto
Thank you for your feedback! Fausto
quick proffetional
December 23, 2024
Reply from Locauto Group - Roma Via Veneto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
poor service from the attendant
poor service from the attendant. Car completely different from the one requested and the attendant had no interest in being friendly.
December 21, 2024
Reply from Locauto Group - Roma Via Veneto
We are sorry to read your negative feedback. We would like to confirm you that the vehicle assigned to you belongs to the same category you chose during booking process. Unfortunately, it is not possible to choose the specific model and it depends on the availability. Thanks. Gaia
Very hi standard reception and receving…
Very hi standard reception and receving the car as well when we handle the car at airport ,very professional staff, excellent car clean and ready on time
December 15, 2024
Reply from Locauto Group - Roma Via Veneto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Reply from Locauto Group - Roma Via Veneto
Thank you for leaving us a positive review! See you soon, Enrico
Sabrina was very professionally
Sabrina was very professionally. The was good. All was fine. Thank you s lot
December 14, 2024
Reply from Locauto Group - Roma Via Veneto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Our van served our group well
Our van served our group well. Comfortably drove to various sites of interest.
October 6, 2024
Reply from Locauto Group - Roma Via Veneto
That's great to hear! See you soon, Angelo
Car was in excellent condition, service was very helpful and kind
Great car and great service
November 12, 2024
Reply from Locauto Group - Roma Via Veneto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Personnel were very nice.
October 21, 2024
Reply from Locauto Group - Roma Via Veneto
Thank you Emilio! Is there anything would you suggest we improve? See you on the next rental, Carlo
Excellent service and personnel
October 21, 2024
Reply from Locauto Group - Roma Via Veneto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Missing wrench in tools kit
When I checked out I asked the agent to verify existence of tools. She was in a hurry so she showed me the spare tire with the jack and said everything else is there. Unfortunately I had a puncture on the way and when I wanted to lift the car I noticed that there is no wrench. Luckily the hotel reception made the parking garage reach me and help me. Evidently I had to pay them 50 Euros.
October 19, 2024
Reply from Locauto Group - Roma Via Veneto
We are sorry to receive your review. We’d like to learn more about your specific situation and make things right. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our staff will help you to solve your issue. Thanks, Luca
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