We are very satisfied with the rental car. The car was comfortable to drive, well-maintained, and fully met our expectations. The service was also excellent. The staff member was friendly, helpful, an... See more
Company replied

Strada San Maurizio, 12, 10072 Caselle Torinese, Torino / Piemonte, IT
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We are very satisfied with the rental car. The car was comfortable to drive, well-maintained, and fully met our expectations. The service was also excellent. The staff member was friendly, helpful, an... See more
Company replied
Renting with Locauto at Torino Airport is as easy as it gets. The whole process was smooth, efficient, and stress-free from start to finish. The staff truly stand out — professional, friendly, and inc... See more
Company replied
Excellent customer service. As a first time international driver in Italy to rent a car, the lady at the front desk really took time and care and guided me through the process. I also received a fre... See more
Company replied
I have rented a car many times with Locauto, and every time the experience has been excellent. The staff at the reception are always very kind and welcoming, with a big smile. Everything always goe... See more
Company replied
Presso l'ufficio Locauto Rent di Torino Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0119963426. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Strada San Maurizio, 12, 10072, Caselle Torinese, Torino / Piemonte, Italy

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Car pick up and drop was very fast, car was OK, just they did not have an automatic transmission as ordered. Good price.

Reply from Locauto Group - Torino Aeroporto
We are very satisfied with the rental car. The car was comfortable to drive, well-maintained, and fully met our expectations. The service was also excellent. The staff member was friendly, helpful, and very supportive throughout the process. Everything went smoothly and professionally. Highly recommended!

Reply from Locauto Group - Torino Aeroporto
The service at the counter was very efficient and helpful

Reply from Locauto Group - Torino Aeroporto

Reply from Locauto Group - Torino Aeroporto
Excellent customer service.
As a first time international driver in Italy to rent a car, the lady at the front desk really took time and care and guided me through the process. I also received a free upgrade for a car which was fantastic. I would highly recommend.

Reply from Locauto Group - Torino Aeroporto

Reply from Locauto Group - Torino Aeroporto
Renting with Locauto at Torino Airport is as easy as it gets. The whole process was smooth, efficient, and stress-free from start to finish. The staff truly stand out — professional, friendly, and incredibly helpful. They made everything simple and clear, ensuring a great experience overall. Highly recommended!

Reply from Locauto Group - Torino Aeroporto

Reply from Locauto Group - Torino Aeroporto
The car rental process is frictionless. There is pickup and drop-off efficiency. Also, there is location, convenience, availability and vehicle reliability.

Reply from Locauto Group - Torino Aeroporto
Very bad experience at Torino airport for the first time ever

Reply from Locauto Group - Torino Aeroporto
Excellent and pleasant service, everything went smoothly, we received the car in good condition and better than I expected

Reply from Locauto Group - Torino Aeroporto

Reply from Locauto Group - Torino Aeroporto
Worst experience in many years as a loyal customer, I left the car full of petrol/benzin just filled up before leaving it ( with prove of receipt), been charged of more then 80€. No one can solve the matter bout that.
The morning after (Monday 13/4) in Verona went to rent another car for a family member, the guys was very very rude and racist with very bad attitude.

Reply from Locauto Group - Torino Aeroporto
Very accurate and nice staff + easy check in and check out. Do not like all of their cars but always nearly new models! Bravo LocAuto. Price is midrange and represents the value!

Reply from Locauto Group - Torino Aeroporto
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