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Locauto Group - Torino Aeroporto Reviews 

2,821
TrustScore 4.5 out of 5

4.6

Strada San Maurizio, 12, 10072 Caselle Torinese, Torino / Piemonte, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Our experience with Locauto was excellent. We would like to highlight the exquisite and professional treatment from Marie, the agent who welcomed us on the first day and to whom we returned the car ke... See more

Company replied

Rated 5 out of 5 stars

I have tried other rental car companies before and being put in uncomfortable situations about upsell of upgrades. Therefore I tried LocAuto which promise easy check-in and return. And they did what t... See more

Company replied

Rated 5 out of 5 stars

Deposit was very low. I could choose from select number of similar cars with a recommendation from the desk as to what would be nice to have for the purposes of my trip. Return was very relaxed compar... See more

Company replied

Rated 5 out of 5 stars

The rental process was quick and easy. The staff were honest, professional, and answered all of our questions. They explained the car thoroughly when we picked it up. The return process was also fast... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Torino Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0119963426. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Strada San Maurizio, 12, 10072, Caselle Torinese, Torino / Piemonte, Italy

  • +39 0119963426
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Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(2,821)

62,392 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was fast

Everything was fast, smooth and very simple. 100% recommendations

August 18, 2026
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Reply from Locauto Group - Torino Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Highly recommended

Fast and easy check in and check out, New fully equipped and clean cars. Highly recommended

August 11, 2026
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Reply from Locauto Group - Torino Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Easy process

Easy process, excellent car, excellent service!

August 19, 2026
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Reply from Locauto Group - Torino Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Good prices and pleasant service

As the title says, the prices are very good. The lady that both handled the pickup and return was very pleasant. Also my car was almost brand new which was nice as well.

August 10, 2026
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Reply from Locauto Group - Torino Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 4 out of 5 stars

Good service

Good service.
They gave us a superior category.
We arrive earlier than we thought and have to wait to get the car or have to return it earlier the last day.

August 4, 2026
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Reply from Locauto Group - Torino Aeroporto

Thank you for choosing Locauto and for taking the time to share your feedback regarding your experience in Torino! We truly appreciate your trust in us and look forward to assisting you again in the future.
Anna

Rated 5 out of 5 stars

We will definitely rent from Locauto again

Our experience with Locauto was excellent. We would like to highlight the exquisite and professional treatment from Marie, the agent who welcomed us on the first day and to whom we returned the car keys on the last day. The whole process was very easy and fast, and the vehicle was very clean and new

August 14, 2026
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Reply from Locauto Group - Torino Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 4 out of 5 stars

Staff at Torino Airport was very…

Staff at Torino Airport was very polite, patient and helpful ,they provided excellent service.

August 1, 2026
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Reply from Locauto Group - Torino Aeroporto

Dear Nabil,thank you for sharing your experience.
We are glad that you enjoyed our staff and our service.
We appreciate your business and hope to welcome you back in the future for a 5-star experience!

Chiara

Rated 5 out of 5 stars

Very good experience

The gentleman that attended us when we picked up the car was professional, super helpful, flexible and pleasant. The car was in good condition. No inconveniences whatsoever.

July 31, 2026
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Reply from Locauto Group - Torino Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Agility

Agility, easy of finding, easy pick up, easy dropdown, and main reason zero security deposit

August 3, 2026
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Reply from Locauto Group - Torino Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Quick turnover

Quick turnover, both at pickup and return, frienly staff, good quality car.

July 20, 2026
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Reply from Locauto Group - Torino Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

The cars were clean

The cars were clean, and the staff were friendly. The rental prices were very competitive, and overall I had a very positive experience.

July 28, 2026
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Reply from Locauto Group - Torino Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Staff was nice and helpful

Staff was nice and helpful, we got a nice car.

July 25, 2026
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Reply from Locauto Group - Torino Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Good and reliable company

No hidden charges, and effortless process.

July 25, 2026
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Reply from Locauto Group - Torino Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

A first good experience

I have tried other rental car companies before and being put in uncomfortable situations about upsell of upgrades. Therefore I tried LocAuto which promise easy check-in and return. And they did what they promised! Booked online, added a coupon code for very good price, had a 5 min check in, got a free update due to limited cars, 5 min check out. No upsell or uncomfortable questions, just good customer care all the way. Very nice customer service. Returned in another airport was also easy. The car was quite new and was in good condition.

August 3, 2026
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Reply from Locauto Group - Torino Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Very relaxed and efficient rental experience

Deposit was very low. I could choose from select number of similar cars with a recommendation from the desk as to what would be nice to have for the purposes of my trip. Return was very relaxed compared to some other car rentals, might have been because of my full insurance. Overall very good experience.

August 1, 2026
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Reply from Locauto Group - Torino Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 4 out of 5 stars

Rapid service

July 24, 2026
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Reply from Locauto Group - Torino Aeroporto

Dear Markus,thank you for your review.
We are glad that you enjoyed our service.
We look forward to welcoming you back in the future.
Chiara

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