Our experience with Locauto was excellent. We would like to highlight the exquisite and professional treatment from Marie, the agent who welcomed us on the first day and to whom we returned the car ke... See more
Company replied

Strada San Maurizio, 12, 10072 Caselle Torinese, Torino / Piemonte, IT
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Our experience with Locauto was excellent. We would like to highlight the exquisite and professional treatment from Marie, the agent who welcomed us on the first day and to whom we returned the car ke... See more
Company replied
I have tried other rental car companies before and being put in uncomfortable situations about upsell of upgrades. Therefore I tried LocAuto which promise easy check-in and return. And they did what t... See more
Company replied
Deposit was very low. I could choose from select number of similar cars with a recommendation from the desk as to what would be nice to have for the purposes of my trip. Return was very relaxed compar... See more
Company replied
The rental process was quick and easy. The staff were honest, professional, and answered all of our questions. They explained the car thoroughly when we picked it up. The return process was also fast... See more
Company replied
Presso l'ufficio Locauto Rent di Torino Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0119963426. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Strada San Maurizio, 12, 10072, Caselle Torinese, Torino / Piemonte, Italy

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Everything was fast, smooth and very simple. 100% recommendations

Reply from Locauto Group - Torino Aeroporto
Fast and easy check in and check out, New fully equipped and clean cars. Highly recommended

Reply from Locauto Group - Torino Aeroporto

Reply from Locauto Group - Torino Aeroporto
As the title says, the prices are very good. The lady that both handled the pickup and return was very pleasant. Also my car was almost brand new which was nice as well.

Reply from Locauto Group - Torino Aeroporto
Good service.
They gave us a superior category.
We arrive earlier than we thought and have to wait to get the car or have to return it earlier the last day.

Reply from Locauto Group - Torino Aeroporto

Reply from Locauto Group - Torino Aeroporto
Our experience with Locauto was excellent. We would like to highlight the exquisite and professional treatment from Marie, the agent who welcomed us on the first day and to whom we returned the car keys on the last day. The whole process was very easy and fast, and the vehicle was very clean and new

Reply from Locauto Group - Torino Aeroporto
Welcoming and efficient representative. Treated as a loyal customer.Representatives at Torino Airport have always been exemplary.

Reply from Locauto Group - Torino Aeroporto
Staff at Torino Airport was very polite, patient and helpful ,they provided excellent service.

Reply from Locauto Group - Torino Aeroporto
The gentleman that attended us when we picked up the car was professional, super helpful, flexible and pleasant. The car was in good condition. No inconveniences whatsoever.

Reply from Locauto Group - Torino Aeroporto
Agility, easy of finding, easy pick up, easy dropdown, and main reason zero security deposit

Reply from Locauto Group - Torino Aeroporto
Quick turnover, both at pickup and return, frienly staff, good quality car.

Reply from Locauto Group - Torino Aeroporto
The cars were clean, and the staff were friendly. The rental prices were very competitive, and overall I had a very positive experience.

Reply from Locauto Group - Torino Aeroporto

Reply from Locauto Group - Torino Aeroporto

Reply from Locauto Group - Torino Aeroporto
I have tried other rental car companies before and being put in uncomfortable situations about upsell of upgrades. Therefore I tried LocAuto which promise easy check-in and return. And they did what they promised! Booked online, added a coupon code for very good price, had a 5 min check in, got a free update due to limited cars, 5 min check out. No upsell or uncomfortable questions, just good customer care all the way. Very nice customer service. Returned in another airport was also easy. The car was quite new and was in good condition.

Reply from Locauto Group - Torino Aeroporto
Deposit was very low. I could choose from select number of similar cars with a recommendation from the desk as to what would be nice to have for the purposes of my trip. Return was very relaxed compared to some other car rentals, might have been because of my full insurance. Overall very good experience.

Reply from Locauto Group - Torino Aeroporto
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