Our experience with Locauto was excellent. We would like to highlight the exquisite and professional treatment from Marie, the agent who welcomed us on the first day and to whom we returned the car ke... See more
Company replied
Location
Switch locationStrada San Maurizio, 12, 10072 Caselle Torinese, Torino / Piemonte, IT
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See what reviewers are saying
I have tried other rental car companies before and being put in uncomfortable situations about upsell of upgrades. Therefore I tried LocAuto which promise easy check-in and return. And they did what t... See more
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Deposit was very low. I could choose from select number of similar cars with a recommendation from the desk as to what would be nice to have for the purposes of my trip. Return was very relaxed compar... See more
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The rental process was quick and easy. The staff were honest, professional, and answered all of our questions. They explained the car thoroughly when we picked it up. The return process was also fast... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Torino Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0119963426. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Strada San Maurizio, 12, 10072, Caselle Torinese, Torino / Piemonte, Italy
- +39 0119963426
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4.6
Excellent
3K reviews
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Reply from Locauto Group - Torino Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Resolved the problem after a system error occurred
After using this company’s services for the first time, I was very satisfied because renting a car went smoothly. However, when I tried to book a car for my trip directly through the company’s website the second time, a system error occurred and my reservation was not confirmed, even though the money was withdrawn from my bank account. I contacted the company about compensation back in September, but the money still has not been returned to me.
Update: Thank You, After two months I received my money back.
September 24, 2025
Unprompted review
Reply from Locauto Group - Torino Aeroporto
We are sorry to hear this. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our staff will help you to solve your issue. Thanks, Luca
Reply from Locauto Group - Torino Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Torino Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Reply from Locauto Group - Torino Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Best welcoming and service in a long…
Best welcoming and service in a long time. The stuff at Torino airport made me believe in car rental as service business again. Easy check in as I used the app.
November 12, 2025
Reply from Locauto Group - Torino Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Good car, but had to pay extra for missing fuel.
We rented a 9 seat van with full insurance. It had a lot of bumps but besides that it was in good condition and drove well.
We filled it up less than 10 km from the airport, but when returning it they said it wasn’t completely full. Locauto gave us the option to drive out again and fill it up, but we chose not to do that since we had to check in for the flight. We therefore had to pay another 23 EUR for the fuel + 50 EUR in fine!
You really need to make sure the tank is full and fill more even though the pistol stops automatically. Also, please note that the gas station at the Turin airport is not necessarily open.
November 9, 2025
Reply from Locauto Group - Torino Aeroporto
Thanks for your feedback. We can't wait to have you on board again, Anna
I give this service 5 stars very…
I give this service 5 stars very helpful and the car was great the man at the air port was great very helpful and nice i will be booking with them next time.
October 31, 2025
Reply from Locauto Group - Torino Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Torino Aeroporto
Thanks for your feedback. We can't wait to have you on board again, Anna
Reply from Locauto Group - Torino Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
The easiest rental car company to deal…
The easiest rental car company to deal with. The best cars with very afordable prices.
October 29, 2025
Reply from Locauto Group - Torino Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
The fastest pick up I ever had
The fastest pick up I ever had, nice people, brand new car.
October 28, 2025
Reply from Locauto Group - Torino Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Torino Aeroporto
Many thanks, see you soon! Erika
Top customer care
Top customer care, very punctual check in, fast, clear.
I appreciated the time the front desk person took to pair the bluetooth, set the language and show me the car essentials. Top service also when I gave the car back.
October 27, 2025
Reply from Locauto Group - Torino Aeroporto
That's great to hear! See you soon, Angelo
Friendly and easy
The rental service was excellent! The Lady at the counter was competenr and solved all our issues, we received our car very quickly and the Return was easy. Thank you
October 16, 2025
Reply from Locauto Group - Torino Aeroporto
Many thanks, see you soon! Erika
Reply from Locauto Group - Torino Aeroporto
Many thanks, see you soon! Erika
Best service as usual!!!
Best service as usual, highly recommended!
Third time this year, and never had any issues, very professional, calm and supportive!
October 19, 2025
Reply from Locauto Group - Torino Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Everything fine
October 17, 2025
Reply from Locauto Group - Torino Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Torino Aeroporto
Thanks for your feedback! Is there anything would you suggest we improve? See you on the next rental, Carlo
Reply from Locauto Group - Torino Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
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