Our experience with Locauto was excellent. We would like to highlight the exquisite and professional treatment from Marie, the agent who welcomed us on the first day and to whom we returned the car ke... See more
Company replied

Strada San Maurizio, 12, 10072 Caselle Torinese, Torino / Piemonte, IT
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Our experience with Locauto was excellent. We would like to highlight the exquisite and professional treatment from Marie, the agent who welcomed us on the first day and to whom we returned the car ke... See more
Company replied
I have tried other rental car companies before and being put in uncomfortable situations about upsell of upgrades. Therefore I tried LocAuto which promise easy check-in and return. And they did what t... See more
Company replied
Deposit was very low. I could choose from select number of similar cars with a recommendation from the desk as to what would be nice to have for the purposes of my trip. Return was very relaxed compar... See more
Company replied
The rental process was quick and easy. The staff were honest, professional, and answered all of our questions. They explained the car thoroughly when we picked it up. The return process was also fast... See more
Company replied
Presso l'ufficio Locauto Rent di Torino Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0119963426. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Strada San Maurizio, 12, 10072, Caselle Torinese, Torino / Piemonte, Italy

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The car was great and the process was very smooth. One single issue/miscommunication - before renting and paying online (way before our starting day) I called in and they presented me their mobile application. They didn’t tell me that once I install it and add my data it will pe presumed that I am the driver. Thus, at our arrival at the rental they charged us for an extra driver even though I mentioned once again (as I did over the telephone) that I will be just paying, not driving.

Reply from Locauto Group - Torino Aeroporto
I asked for a vehicle upgrade and the lady who served me was very helpful. She explained the additional charge and gave us a very good upgrade

Reply from Locauto Group - Torino Aeroporto

Reply from Locauto Group - Torino Aeroporto
everything went perfect, quick and the guy from the airport office was very friendly and helpful! thanks

Reply from Locauto Group - Torino Aeroporto
Great car, well priced and smooth pick up and drop off. Would recommend.

Reply from Locauto Group - Torino Aeroporto
Everything was great. The girl explained everything clearly and accessibly. The car was in excellent condition. No complaints at all. Thank you — we will definitely choose you again

Reply from Locauto Group - Torino Aeroporto
Situated just across the arrivals area, xp was smooth, fast and positive. Booked medium car with winter tyres and I got an Audi A5 which was a bit more than we (couple) required for mountain drive (Val Ferret. Parking in Aosta garage hotel was tricky due to the car size. Free upgrade appreciated but next time I would prefer to stick to a medium car at most. Anyway process was positive.

Reply from Locauto Group - Torino Aeroporto

Reply from Locauto Group - Torino Aeroporto

Reply from Locauto Group - Torino Aeroporto
Picking up in Turin Italy and not speaking Italian, the team at the airport did a great job on both Pick up & Drop off.

Reply from Locauto Group - Torino Aeroporto
Very friendly staff.
Brand new car.
However it came with summer tyres in December. The drive up in the Alps was not that enjoyable.

Reply from Locauto Group - Torino Aeroporto
Hidden costs! One hour late drop off due to traffic costed me one day rental cost as well as full insurance coverage cost

Reply from Locauto Group - Torino Aeroporto
We were really satisfied with the service. The car we got was clean and in good condition, the staff were really friendly and the pick-up was very easy from the Turin Airport, even though we got a car that was a bit different from our initial booking.
The only downsides were at the airport when returning the car: the gaz station to refuel the car is not operating and it is quite unclear that there are two separate parkings for car rental return depending on the company.

Reply from Locauto Group - Torino Aeroporto
Super friendly staff
Very clean cars
Very smooth and quick rental process

Reply from Locauto Group - Torino Aeroporto
The vehicle pickup and delivery were quick and efficient. The vehicle was in good condition.

Reply from Locauto Group - Torino Aeroporto
Helpful friendly staff at collection and return. Good quality car, clean and well presented. We arrived early so the car we had booked wasn’t yet ready however were offered a very suitable alternative. We were also offered a very reasonably priced upgrade to full winter tyres which we accepted as we were going into the mountains. Car was comfortable and was good to drive. Very smooth process overall, I would use this rental company again.

Reply from Locauto Group - Torino Aeroporto
First of all, the kindness of the person to attend my request and his efforts to find a solution (no cars available!).
The only option was a 9 people mini van, which after trying to get out of the parking I gave up.

Reply from Locauto Group - Torino Aeroporto

Reply from Locauto Group - Torino Aeroporto

Reply from Locauto Group - Torino Aeroporto
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