Our experience with Locauto was excellent. We would like to highlight the exquisite and professional treatment from Marie, the agent who welcomed us on the first day and to whom we returned the car ke... See more
Company replied
Location
Switch locationStrada San Maurizio, 12, 10072 Caselle Torinese, Torino / Piemonte, IT
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See what reviewers are saying
I have tried other rental car companies before and being put in uncomfortable situations about upsell of upgrades. Therefore I tried LocAuto which promise easy check-in and return. And they did what t... See more
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Deposit was very low. I could choose from select number of similar cars with a recommendation from the desk as to what would be nice to have for the purposes of my trip. Return was very relaxed compar... See more
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The rental process was quick and easy. The staff were honest, professional, and answered all of our questions. They explained the car thoroughly when we picked it up. The return process was also fast... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Torino Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0119963426. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Strada San Maurizio, 12, 10072, Caselle Torinese, Torino / Piemonte, Italy
- +39 0119963426
Unisciti a MyLocauto Friends
4.6
Excellent
3K reviews
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Smart check in 👍
Very fast turnaround at pick up and drop off. The online smart check in made it very quick.
January 18, 2026
Reply from Locauto Group - Torino Aeroporto
Many thanks, see you soon! Erika
Excellent service
January 25, 2026
Reply from Locauto Group - Torino Aeroporto
Many thanks, see you soon! Erika
Nice friendly staff
Nice friendly staff, no hard selling of other insurances or add ons. Hassle free rental, car was as advertised. Thank you, will be back.
January 22, 2026
Reply from Locauto Group - Torino Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
The person who dealt with the car hire…
The person who dealt with the car hire on the front desk when we arrived, Maria, was excellent, very friendly and helpful and she sorted us out with a replacement car Wen the one we were issued with had no windscreen washer working. She also sorted it out snow socks which we may have required. When we returned to the car, they were no parking slots and so one of the company operatives asked us to park adjacent to existing parked cars and in the end I had to ask them to park the car because I didn't want to risk scratching the car we hired. We had to drive round and round the car park and this was quite stressful, considering we were also in a hurry to check in and catch our flight home. I would say our experience was average, nothing really bad, but nothing really good (apart from Maria) and the upgraded car was very nice.
January 19, 2026
Reply from Locauto Group - Torino Aeroporto
Thank you for sharing your detailed feedback. We are delighted to hear that Maria provided excellent and helpful service. We sincerely apologize for the inconvenience and stress caused by the parking situation upon return. We will address this internally to improve the process. We appreciate your kind words about the upgraded car and hope to welcome you back for a fully smooth experience next time.
Anna
Reply from Locauto Group - Torino Aeroporto
Thank you for your feedback! Fausto
Reply from Locauto Group - Torino Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Reply from Locauto Group - Torino Aeroporto
We would love to make your experience unique, is there anything you recommend we improve?
Thanks for your review,
Davide
Great price and very convenient for…
Great price and very convenient for Turin Airport. Very friendly staff on arrival. Sadly the staff member on duty on Thursday evening was not so friendly. The car was in good condition and there were no extras charged. Snow socks were provided - very easy to fit and very necessary as we got up the mountain.
January 16, 2026
Reply from Locauto Group - Torino Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
They make the process easy and fast
January 6, 2026
Reply from Locauto Group - Torino Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Torino Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Torino Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Reply from Locauto Group - Torino Aeroporto
Many thanks, see you soon! Erika
Reply from Locauto Group - Torino Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Torino Aeroporto
Many thanks, see you soon! Erika
Angry employee…
The collection of our hire car went really well and your employee was so helpful and polite. He advised us to refill the car at the airport upon return so it was left full. However,upon returning our rental car the attitude of your tall,skinny,bald employee was horrific. So unhelpful and angry. Then proceeded to charge me 100 euro for a quarter tank of fuel I was unable to refill as the petrol station was closed in the airport.
January 5, 2026
Reply from Locauto Group - Torino Aeroporto
We’re sorry to hear about your bad experience, Paul. We're normally known for our exceptional attention to detail, and we regret that we missed the mark. We hope anyway to see you again.
Thanks
Amanda
Good car but i booked and paid for a…
Good car but i booked and paid for a jeep, got a family saloon. Was skiing and needed a car to get me round the mountains on ice. I coped, but not too happy
December 28, 2025
Reply from Locauto Group - Torino Aeroporto
Thank you Nic for your feedback. The vehicles shown during the booking process represent the category and are the most commonly found in the fleet. Unfortunately, however, it is not possible to confirm the specific model as it depends on availability at the time of pick-up.
We hope to see you again soon.
Amanda
Reply from Locauto Group - Torino Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Great company and even better staff!
I had originally booked a car through a different hire company. However, due to a minor "admin error" it wasn't available. We went to Locauto as they were open. However, what a bit of luck! The staff were incredibly helpful and managed to sort out a car for us at a very good price. I will definitely use this company in the future. Thank you.
January 3, 2026
Reply from Locauto Group - Torino Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
The car was great but…
The car was great and the process was very smooth. One single issue/miscommunication - before renting and paying online (way before our starting day) I called in and they presented me their mobile application. They didn’t tell me that once I install it and add my data it will pe presumed that I am the driver. Thus, at our arrival at the rental they charged us for an extra driver even though I mentioned once again (as I did over the telephone) that I will be just paying, not driving.
January 3, 2026
Reply from Locauto Group - Torino Aeroporto
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with....We can't wait to earn our five stars!
Amanda
Helpful staff and good vehicle upgrade
I asked for a vehicle upgrade and the lady who served me was very helpful. She explained the additional charge and gave us a very good upgrade
December 29, 2025
Reply from Locauto Group - Torino Aeroporto
Thanks for your feedback! We can't wait to have you on board again and deserve 5 stars! See you soon, Anna
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