Your company delivered the key next day,but I was rather surprised that the delivery driver did not know that he was delivering keys which are valuable security items However all"s well that ends... See more
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Tthe UK’s trusted security hardware service offering unparalleled expertise and security solutions to both residential and commercial clients. Our commitment is to your safety, ensuring that your lock systems are robust, reliable, and tailored to your specific needs. Our Story Founded in 2016, Lock Fitter began with a simple goal: to provide top-notch home security services with a community-focused approach. Our journey started in the heart of Nottinghamshire and our online store now services the nation, thanks to our dedicated team and loyal customers. Our Mission At Lock Fitter, we strive to deliver not just services but peace of mind. Our mission is to keep your premises secure with state-of-the-art technology and skilled craftsmanship. We are constantly scoping the market to stay ahead in the ever- evolving world of security. Our Team Our team comprises experienced professionals who are passionate about security and customer satisfaction. We believe in continuous training and development to ensure our team are equipped with the latest skills and knowledge in the industry. Why Choose Us? Expertise: With years of experience, our team offer expert advice and solutions. Bespoke Solutions: We provide customised lock and security solutions to fit your unique requirements. Transparent Pricing: We offer competitive pricing with no hidden fees, ensuring you get value for your money. We invite you to discover the Lock Fitter difference. Whether you need an emergency lock repair, security system installation, or a consultation, our team is here to help. Trust us to secure what matters most to you. For more information or to schedule a service, contact us today on 01623 334433 or via our website. Lock Fitter – Your Security, Our Priority.
12, NG17 2SY, Sutton-In-Ashfield, United Kingdom
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Dave the owner was very helpful we ordered the wrong door handles (twice), a speedy response to exchange and delivered next day. Defo 5 🌟. Top bloke
Thank for your excellent service

Reply from Lock Fitter Ltd

Reply from Lock Fitter Ltd
From the initial phone call I made to the office and me receiving the product was a little over 24 hours.
Extremely helpful staff on the telephone, quick and easy website, all paid, and hear the next day. Extremely impressed with this company. Would I recommend? Absolutely!

Reply from Lock Fitter Ltd
Excellent service. My good arrived in less that 24 hours after I ordered them. Superb!
Excellence fast delivery with great communication

Reply from Lock Fitter Ltd
Great range of products, very knowledgeable staff, and amazing customer service - I'm so grateful to Lock Fitter as, having had a conversation with them about what I needed (and how to fit it) they called me back to check that I'd ordered the right part... and it turned out I hadn't! In the end they put me right and the replacement handle arrived within a couple of days. Very much appreciated!

Reply from Lock Fitter Ltd
hello,firstly ,the replacement warmcore handles are the perfect replacement,easy refit,delivery turned out to be same day as the company owner was in my area,and he was so helpfull and a pleasure to meet,my advice add oil to the inner handle area before fitting and i will carry this out yearly.the original handles only lasted for two years,thank you lockfitter,and keep plenty of these in stock,chris.

Reply from Lock Fitter Ltd
Dave was so helpful . Advising me step by step. Amazing customer service.

Reply from Lock Fitter Ltd
Said it was a direct replacement for my door but didn't fit, shaft was way too long for my door, however using the old one that the screw had sheered off it worked okay, so success in the end
Lost garage keys, called & arranged time for next day. Bradford. Excellent customer service, took less than 30 minutes & price was very reasonable for replacing my garage lock & 3 new keys. Matt @ Bradford branch was lovely.
Required a new look Brisant lock to match existing keys and another lock. For a bespoke order I was amazed to receive by next day delivery, something many other suppliers cannot do for an off the shelf item.
The communication with Dave, from enquiry to delivery was faultless

Reply from Lock Fitter Ltd
Ordered at the weekend, dispatched on Monday and delivered on Tuesday. Very happy both with the product (which was perfect) and the service.

Reply from Lock Fitter Ltd
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