Your company delivered the key next day,but I was rather surprised that the delivery driver did not know that he was delivering keys which are valuable security items However all"s well that ends... See more
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Tthe UK’s trusted security hardware service offering unparalleled expertise and security solutions to both residential and commercial clients. Our commitment is to your safety, ensuring that your lock systems are robust, reliable, and tailored to your specific needs. Our Story Founded in 2016, Lock Fitter began with a simple goal: to provide top-notch home security services with a community-focused approach. Our journey started in the heart of Nottinghamshire and our online store now services the nation, thanks to our dedicated team and loyal customers. Our Mission At Lock Fitter, we strive to deliver not just services but peace of mind. Our mission is to keep your premises secure with state-of-the-art technology and skilled craftsmanship. We are constantly scoping the market to stay ahead in the ever- evolving world of security. Our Team Our team comprises experienced professionals who are passionate about security and customer satisfaction. We believe in continuous training and development to ensure our team are equipped with the latest skills and knowledge in the industry. Why Choose Us? Expertise: With years of experience, our team offer expert advice and solutions. Bespoke Solutions: We provide customised lock and security solutions to fit your unique requirements. Transparent Pricing: We offer competitive pricing with no hidden fees, ensuring you get value for your money. We invite you to discover the Lock Fitter difference. Whether you need an emergency lock repair, security system installation, or a consultation, our team is here to help. Trust us to secure what matters most to you. For more information or to schedule a service, contact us today on 01623 334433 or via our website. Lock Fitter – Your Security, Our Priority.
12, NG17 2SY, Sutton-In-Ashfield, United Kingdom
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Great service. Rapid delivery. Items arrived as described.

Reply from Lock Fitter Ltd
Asked advice online re faulty warmcare handle,responded within 24 hrs and item sent within 72h. Able to do replacement without having to call out tradesman. Great service.

Reply from Lock Fitter Ltd
5 STAR SERVICE!
Ordered 10 x keyed alike locks and 30 x keys at 3PM on Wednesday on the agreement they would be with us on Friday. Dave rushed the order through and got them to us by 10AM on Thursday morning! Couldn't ask for more. Fast, friendly, efficient and knowledgeable, everything a business should be.

Reply from Lock Fitter Ltd
I ordered 3 new locks and keys matched to existing locks I already had so that I could open all my doors with the same key. Ordered Monday, delivered Wednesday, very fast and efficient service, great value. I would highly recommend Lock Fitter and would not hesitate to use their services again. Thank you.

Reply from Lock Fitter Ltd
I ordered a replacement WarmCore Bifold Traffic Door handle and matching Escutcheon Set four days ago from LockFitter and I'm very pleased to say that the set arrived yesterday and is now fitted and in action. The website was simple to use, the items were reasonably priced, communications were faultless and delivery time was amazing, especially since the four days mentioned above included a weekend. Well done! I would have no hesitation in using this company again.

Reply from Lock Fitter Ltd
Was sent the wrong handle, they sent the right one straight away as soon as i called them, a very trustworthy company, they didn't say send wrong one back first. Will use them more as i always use ultion products. The handle itself is very stylish as makes the door look expensive.

Reply from Lock Fitter Ltd

Reply from Lock Fitter Ltd
Above and beyond to help me in a difficult situation when my handle sheared off at the beginning of a bank holiday. Very helpful thank 🙏🏻

Reply from Lock Fitter Ltd
Very helpful so efficient and when I placed my order I had it within 48 hours service couldn’t be better!

Reply from Lock Fitter Ltd
Great service- I ordered a no gold handle which I thought was correct - Dave emailed me and asked me to send a pic of the handle to double check what I ordered was correct - it wasn’t! Dave’s interaction and communication saved me having to return it back and kindly ordered the correct one that I needed - Dave your a star and because of you I would definitely recommend!

Reply from Lock Fitter Ltd
Ordered a replacement Handle kit for our Bi fold doors after the inside one snapped off, leaving us unable to get out the back door☹️☹️
Lockfitter dispatched replacements on Friday afternoon, Royal Mail delivered today( Monday), just fitted new, all sort sorted👍👍
Excellent service, will recommend, thank you.

Reply from Lock Fitter Ltd
Excellent service so pleased I picked this company Fast delivery the next day the screws covers were missing but they sent me some in the post

Reply from Lock Fitter Ltd
I ordered a new door handle and it arrived two days later. A very good on.line service.

Reply from Lock Fitter Ltd

Reply from Lock Fitter Ltd

Reply from Lock Fitter Ltd
Ordered replacement door handle for Warmcore bi-fold doors. Delivered and fitted next day. Excellent customer service.

Reply from Lock Fitter Ltd
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