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See what reviewers are saying

Rated 5 out of 5 stars

Very helpful I hadn’t used key clamps before and ordered wrong fittings a couple of times and they were very helpful

Rated 3 out of 5 stars

I ordered 5 sets of access ladders and safety rings, I was short of safety rings. The ladders come with 4no rings each, someone could not count and they sent me 14, however the company did send out th... See more

Rated 5 out of 5 stars

Although I had not realised that it was online orders only, it was suggested by a helpful member of staff that I do the order from my car. I found the website very easy and clear. Within 10 minutes or... See more

Rated 5 out of 5 stars

Decent price for the RSJ Post, and delivery was a lot cheaper than other companies and reasonable considering the weight. True to their word, they promised next business day if I ordered before 12pm a... See more

Company replied

Company details

  1. Safety Equipment Supplier
  2. Fiberglass Supplier
  3. Industrial Equipment Supplier
  4. Metal Industry Suppliers
  5. Railroad Equipment Supplier
  6. Steel Distributor

Written by the company

We are a leading UK supplier of industrial safety & engineering products. specialising in providing top-of-the-line industrial safety and engineering solutions. Our extensive product range includes industry-leading offerings such as Armco Barrier, Roof Guardrail, Access Ladders, GRP, Key Clamp, and much more. As a customer-centric organisation, we take pride in our ability to manufacture and source from the most competitive suppliers, allowing us to pass on significant cost savings to our valued clients without compromising on the exceptional quality of our products. Your safety and satisfaction are our top priorities. With a nationwide reach, we efficiently ship our products to every corner of the UK, and for those with urgent requirements, we offer next-day deliveries for your convenience. Whether you are seeking reliable safety solutions for your industrial projects or looking for premium engineering products, you can trust us to deliver excellence every step of the way. Experience the difference with us, your trusted partner in industrial safety and engineering solutions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

98 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent

We have purchased goods from Lockinex on a number of occasions and have found their prices, service and quality of goods supplied to be first class.

July 30, 2024
Rated 5 out of 5 stars

Disabled access using Key Lock handrail…

Disabled access using Key Lock handrail components.
The online shop was clear and easy to use, being able to see the curent stock level was helpfull as I wanted to get everything fitted by the weekend. I saw one item was out of stock so simply switched to an alternate pole size. Having the option to pick up my order was good as I could save a little delivery expense and avoid needing to have somone stay home to receive a delivery also I could personaly check I had all the correct components while at the Lockniex warehouse. The price of components was good being significantly lower than the other suppliers that I found online.

Suggested addition to online shop.
Highlight the delivery or pick up option before going to the checkout payment page.
Sugestions for apropriate fixings would have saved me a trip the my local diy store.

June 20, 2024
Rated 4 out of 5 stars

Good company

Product stocking great, customer service great just a shame you can't buy on site

May 10, 2024
Rated 5 out of 5 stars

Friendly, efficient and a good price

Although I had not realised that it was online orders only, it was suggested by a helpful member of staff that I do the order from my car. I found the website very easy and clear. Within 10 minutes or so someone brought my purchases out to my car. All of the Kee Clamp fittings were installed the following day and fitted my application very well. Friendly, efficient and competitivly priced. I'd recommend Lokinex

May 8, 2024
Rated 3 out of 5 stars

Good price, uncoperative website, well-wrapped but disastrously-shipped

I liked that their price was good, and that they deliver. I was prepared for the surface finish not being at a higher price-point. I disliked the website repeatedly refusing to allow me to order (I eventually phoned through), and I really disliked the damaged delivery condition. The post & panels were very well wrapped so I dread to think what impacts were applied by DPD to cause the severe damage to the post, and significant damage to two of the four panels.

April 22, 2024
Lockinex (UK) Ltd logo

Reply from Lockinex (UK) Ltd

Hi Chris. Many thanks for your review. We are sorry to hear the goods were damaged upon initial delivery. I believe we have sent replacements which are now with you. Unfortunately, sometimes the couriers we use are very heavy handed with our products and that can lead to damage despite our best efforts to protect them with our packaging. Our website was also experiencing a small issue with the ReCaptcha security check at the checkout which has now been fixed, so no more issues should occur!

The Lockinex team

Rated 5 out of 5 stars

A very good company to do business with.

Had a curtesy call from the company about the shipment, and when it should be delivered, items were well wrapped, and the delivery driver was very helpful and thoughtful to where he put them.

March 28, 2024
Lockinex (UK) Ltd logo

Reply from Lockinex (UK) Ltd

Hi Steven. Many thanks for your 5 star review. We're glad you were happy with our service and communication. Let us know if you need anything else!

The Lockinex team

Rated 5 out of 5 stars

Very good Service

Very good communication ,most helpful all round , Good service and product.

April 2, 2024
Lockinex (UK) Ltd logo

Reply from Lockinex (UK) Ltd

Hi Jason. Many thanks for your 5 star review. We're glad our service and prices were up to standard! It was a pleasure to deal with you.

The Lockinex team

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