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See what reviewers are saying

Rated 5 out of 5 stars

Very helpful I hadn’t used key clamps before and ordered wrong fittings a couple of times and they were very helpful

Rated 3 out of 5 stars

I ordered 5 sets of access ladders and safety rings, I was short of safety rings. The ladders come with 4no rings each, someone could not count and they sent me 14, however the company did send out th... See more

Rated 5 out of 5 stars

Although I had not realised that it was online orders only, it was suggested by a helpful member of staff that I do the order from my car. I found the website very easy and clear. Within 10 minutes or... See more

Rated 5 out of 5 stars

Decent price for the RSJ Post, and delivery was a lot cheaper than other companies and reasonable considering the weight. True to their word, they promised next business day if I ordered before 12pm a... See more

Company replied

Company details

  1. Safety Equipment Supplier
  2. Fiberglass Supplier
  3. Industrial Equipment Supplier
  4. Metal Industry Suppliers
  5. Railroad Equipment Supplier
  6. Steel Distributor

Written by the company

We are a leading UK supplier of industrial safety & engineering products. specialising in providing top-of-the-line industrial safety and engineering solutions. Our extensive product range includes industry-leading offerings such as Armco Barrier, Roof Guardrail, Access Ladders, GRP, Key Clamp, and much more. As a customer-centric organisation, we take pride in our ability to manufacture and source from the most competitive suppliers, allowing us to pass on significant cost savings to our valued clients without compromising on the exceptional quality of our products. Your safety and satisfaction are our top priorities. With a nationwide reach, we efficiently ship our products to every corner of the UK, and for those with urgent requirements, we offer next-day deliveries for your convenience. Whether you are seeking reliable safety solutions for your industrial projects or looking for premium engineering products, you can trust us to deliver excellence every step of the way. Experience the difference with us, your trusted partner in industrial safety and engineering solutions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

very easy service and great products

May 12, 2023
Unprompted review
Lockinex (UK) Ltd logo

Reply from Lockinex (UK) Ltd

Hi Chris,

Thank you for taking the time to write us a review. Glad to hear that you are pleased with our products and services. Let us know if there is anything else we can do for you.

All the best,
Lockinex Team

Rated 5 out of 5 stars

Very Good!

Great Customer Service

May 26, 2023
Unprompted review
Lockinex (UK) Ltd logo

Reply from Lockinex (UK) Ltd

Hi Gregor,

Thank you for taking the time to write us a review. We are happy to hear that you are satisfied with our customer service. Let us know if there is anything else we can do for you.

All the best,
Lockinex Team

Rated 5 out of 5 stars

SIMPLE SITE NAVIGATION EASY ORDERING

May 15, 2023
Unprompted review
Lockinex (UK) Ltd logo

Reply from Lockinex (UK) Ltd

Hi Dave,

Thank you for taking the time to write us a review. We are happy to hear your interaction with our website runs smoothly. Let us know if there is anything else we can do for you.

All the best,
Lockinex Team

Rated 5 out of 5 stars

Perfect

Great customer service, friendly and prompt responses. Kept me updated with parts being delivered throughout the process.

Parts always come as shown on website, high quality.
Will keep ordering from Lockinex.

March 31, 2023
Unprompted review
Lockinex (UK) Ltd logo

Reply from Lockinex (UK) Ltd

Hi Amy,

Thanks for the review. We are happy to hear you have had a positive experience with us and appreciate your continued support!

All the best,
Lockinex Team

Rated 5 out of 5 stars

Couldn’t be any happier

Lockinex provided my business with valuable insight, top-notch products at excellent prices and speedy delivery. Connor and the team handled my order for DDA handrails with a customer-centric approach and I couldn’t be happier with the service.

March 14, 2023
Unprompted review
Lockinex (UK) Ltd logo

Reply from Lockinex (UK) Ltd

Hi Ben,

Thanks for taking the time to leave us a review. I am happy to hear you are happy with the products you have received and your customer experience. Please let us know if there is anything else we can assist you with.

All the best,
Connor and the Lockinex Team

Rated 5 out of 5 stars

Overall great service

Overall great service - easy and efficient

February 9, 2023
Unprompted review
Lockinex (UK) Ltd logo

Reply from Lockinex (UK) Ltd

Hi Amber,

Thanks for taking the time to leave us a review! We are so glad to hear that you are happy with our services.

All the best,
Lockinex Team

Rated 5 out of 5 stars

Highly Recommend

We're a coldstore construction company and rely on Lockinex frequently for the supply of fall protection systems. The customer service is always on point, along with deliveries always being on time. In 2022 we placed around 55 large orders with Lockinex and didn't have an issue on a single job. Would highly recommend them to anyone looking for a reliable and trustworthy supplier.

February 15, 2023
Unprompted review
Lockinex (UK) Ltd logo

Reply from Lockinex (UK) Ltd

Hi,

Thanks for your contined support of our company. It's a pleasure to do business with you and we are happy to hear you enjoy your customer experience with us.

All the best,
Lockinex Team

Rated 5 out of 5 stars

Next day delivery of GRP gratings

Next day delivery of GRP gratings. Prices great as well. Nothing much else to say! Would use again.

February 2, 2023
Unprompted review
Lockinex (UK) Ltd logo

Reply from Lockinex (UK) Ltd

Hi Angie,

Thanks for taking the time to write us a review! We strive to offer the most competitive prices possible and are glad that you have had a positive experience with us.

All the best,
Lockinex Team

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