Lockings Reviews 

243
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly knowledgeable staff for their very helpful attitude, kindness, and clear explanations throughout the entire process. Great communication is frequently highlighted as exceptional, with reviewers noting that questions are answered promptly and they are kept fully informed at every single stage. People also deeply appreciate the stress-free service, mentioning that the dedicated team handles complex house moves and legal documents extremely efficiently. Clients always feel well supported and confident, stating that they would not hesitate to recommend these reliable solicitors to family and friends.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the professional,... See more

Service

Users describe positive interactions with service, highlighting an efficient and stress-free process for... See more

Customer service

People report positive experiences with customer service, highlighting that team members are always available... See more

Response time

Consumers express great satisfaction with the response time, frequently praising the team for being prompt,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting professional and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lori was extremely helpful & very professional at all times. She explained things clearly & helped us through the process of buying & selling. We occurred several hiccups along the way which Lori deal... See more

Rated 5 out of 5 stars

I cannot fault Locking's whom we have used for the second time. I would highly recommend them for your house move. Moving is very stressful and Declan, Ed and the CS Team were great in helping us... See more

Rated 5 out of 5 stars

We sold our house last year and then bought a new one recently and used Lockings for both. All of the team was great! Lori Pickering was a big stand out for us, she kept us informed throughout and was... See more

Rated 5 out of 5 stars

Lockings have been excellent in handling my house purchase! They have been so easy to deal with, communication has been excellent, professional and polite, everything has run so smoothly. Earlier this... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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4.9

All reviews

(243)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I have used the services of Lockings for 2 house sales and 1 purchase. I found them to be professional, knowlegable, approachable and friendly. If I rang for information and no one was available, my call was always returned. Never left in the dark or having to chase. I was guided through the sale procedure and always kept informed of progress. I will be using Lockings again for my new Will. No hesitation in recommending.

April 30, 2025
Unprompted review
Rated 4 out of 5 stars

Good service but expensive

We needed to change our wills and it was done over the phone. It was quite simple and we visited the office to sign it of within a couple of weeks. I may be behind the times but I thought it very expensive for what we wanted.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Everything explained clearly. Our Wills and LPAs completed quickly and as expected. Lovely staff. Would highly recommend.

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

No urgency and have to chase constantly

Lockings were hands down one of the most annoying companies I have had to deal with in a long time, and we still have open actions from them from our house sale which completed more than a year ago now. They just don't seem to chase anything proactively or provide any kind of timely updates unless you hound them, making work you are paying for into more work that you have to do. We had to argue with them and challenge them on legal matters regarding our house, and they left us in some really difficult situations failing to get clarity on important points.

I would never use them again unless they can clearly show what they have done to fix their lack of process and urgency, and encourage others considering them to be sceptical of the high reviews (see the Trustpilot warning about how they are getting their reviews) and to at least be quoting some other solicitors.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

We highly recommend Lockings Solicitors…

We highly recommend Lockings Solicitors to help you sell your house and buy a new one. Their advice, support and care was second to none. They are a highly professional and knowledgeable company. We also believe the cost was very reasonable.
As expected there were a few hurdles to get over but everyone, especially Lucy, was there to provide reassurance and advice. Thank you all so much,

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

I was recommended by a friend of mine…

I was recommended by a friend of mine who had recently used Lockings solicitors to buy her first home and I can honestly say they were amazing from start to finish for both myself and my friend. I’ve used solicitors in the past, who cost a LOT of money and didn’t provide the best service at all, so I wish I’d have known about Lockings solicitors when I was buying my first home! Not once did we have to chase them and find out what the hold up was - they were on top of everything from start to finish with no delays! Highly efficient and super friendly too!! I will definitely be back whenever I need another solicitor. Thank you so much for your amazing service.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

After an incredibly problematic experience with another solicitor it was a breath of fresh air to work with Lockings. Throughout the conveyancing process the team were exceptional. They constantly kept me updated with what they have done, what they are doing and next steps. I cant thank them enough for making a normally very stressful situation into a positive experience. Special thanks to Declan and the rest of Craig's team. Great job

March 28, 2025
Unprompted review
Rated 4 out of 5 stars

Great service

Great service. Used Lockings conveyancing for both sale and purchase - Hannah Andrews was really helpful, honest proving straightforward information and guidance. Highly recommend to others

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Very friendly and professional throughout the process. Kept informed at every stage and A. Turner was especially wonderful on the day of completion!

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Lockings Solicitors while selling my house. The team was professional, efficient, and always available to answer any questions throughout the process. They made everything straightforward and stress-free, keeping me informed every step of the way. Their attention to detail and customer service were outstanding. I wouldn’t hesitate to recommend Lockings to anyone needing a reliable and friendly solicitor. A special shoutout to Declan who was brilliant. Thank you for your fantastic service!

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

100% recommend
We dealt with Lori who was always on the other end of the phone, responded quickly to emails and was super efficient. We couldn’t thank them enough.
We completed on 5 of our properties on Monday and are very thankful to all of the team involved.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

The same excellent service

The second time I have used Lockings Solicitors.
This time to write a new Will. I had the same excellent level of service as the first time I used Lockings. Nicola and the team were so professional. They were also very friendly and patient.
I felt as though I was being properly looked after, and that is important.

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I wasn’t sure when I signed up to use these Solicitors which were preferred by the Estate Agents. But having had bad experiences in the past I didn’t want to use any of those I’d used for my other 3 house moves (One was particularly irresponsible)! I have no regrets they have been great. Aleisha and Hannah were lovely to talk to, made me feel at ease, and helped to make it a fast, straight forward process. Sale was done in 8 weeks.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Lockings Conveyancing team

I recently had the pleasure of working with Lockings for my recent property conveyancing needs, and I am absolutely delighted with their service. From the initial consultation to the final completion, they handled everything with the utmost professionalism and efficiency.

Their meticulous attention to detail ensured that all legal aspects were thoroughly covered, leaving no room for errors or delays. The communication was seamless; they kept me informed at every stage and were always prompt in addressing any queries or concerns I had.

Furthermore, their expertise and knowledge in conveyancing were evident throughout the process, making the whole experience smooth and stress-free. I felt confident and reassured knowing that my case was in capable hands.

I highly recommend Lockings to anyone in need of conveyancing services. Their dedication, professionalism, and customer-focused approach are truly commendable. Thank you for making my property transaction a positive experience.

February 17, 2025
Unprompted review

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