Lockings Reviews 

243
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly knowledgeable staff for their very helpful attitude, kindness, and clear explanations throughout the entire process. Great communication is frequently highlighted as exceptional, with reviewers noting that questions are answered promptly and they are kept fully informed at every single stage. People also deeply appreciate the stress-free service, mentioning that the dedicated team handles complex house moves and legal documents extremely efficiently. Clients always feel well supported and confident, stating that they would not hesitate to recommend these reliable solicitors to family and friends.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the professional,... See more

Service

Users describe positive interactions with service, highlighting an efficient and stress-free process for... See more

Customer service

People report positive experiences with customer service, highlighting that team members are always available... See more

Response time

Consumers express great satisfaction with the response time, frequently praising the team for being prompt,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting professional and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lori was extremely helpful & very professional at all times. She explained things clearly & helped us through the process of buying & selling. We occurred several hiccups along the way which Lori deal... See more

Rated 5 out of 5 stars

I cannot fault Locking's whom we have used for the second time. I would highly recommend them for your house move. Moving is very stressful and Declan, Ed and the CS Team were great in helping us... See more

Rated 5 out of 5 stars

We sold our house last year and then bought a new one recently and used Lockings for both. All of the team was great! Lori Pickering was a big stand out for us, she kept us informed throughout and was... See more

Rated 5 out of 5 stars

Lockings have been excellent in handling my house purchase! They have been so easy to deal with, communication has been excellent, professional and polite, everything has run so smoothly. Earlier this... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(243)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lockings make your life easier

I have used locking solicitors before, and they are among the best. Their communication with clients and responses to enquiries are excellent. This is my second home, and both times I went with loockings. Some other solicitors I have used in the past have hidden fees that they do not disclose to you. However, with lockings, there is no hidden price. The team is friendly and approachable, and they always keep you informed throughout the process.I have already recommended Lockings to a few of my friends who were extremely pleased with them.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and attentive

Great service and communication throughout a complex conveyancing process. Very professional and calm, and kept me updated at all times. Would highly recommend Adele and her team at Lockings, Beverley.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

A very good experience.

We had a very good experience with Lockings. They were very helpful throughout the process and were happy to explain everything when needed.
They replied to emails and calls very promptly and it was nice to be able to speak to a human easily.
Declan and William were particularly helpful and went out of their way to help when we had an issue. I will certainly use Lockings again in the future.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Lockings assisted us with a property matter. We found them to be professional, knowledgeable and responsive. We were satisfied with the legal advice provided and would happily use them again in the future.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Superb, professional advice.

Our family have used Lockings conveyancing department numerous times before and have always been very impressed with their clear advice, professionalism and help going through the process of selling (and buying) properties.
Thank you particularly to Shauna.
You are a credit to the team.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

From the first meeting with Sarah

From the first meeting with Sarah Thompson and subsequent correspondence with Ben Naylor, Lockings understood my situation, and were able to help me at every level. Through their diligence and professionalism I was able to win my case. Also,the receptionists were very polite and helpful. I would recommend Lockings to anyone.

January 21, 2024
Unprompted review
Rated 5 out of 5 stars

Compassionate, Understanding and Patient

We had a very emotional and stressful matter that we needed a solicitor to advise and action.
Our solicitors Ben Naylor and Sarah Thomsen were compassionate, understanding and patient with us and my never ending queries.

We were kept updated with what was happening every step of the way.

We are forever grateful to Ben Naylor and Sarah Thomsen and wouldn't hesitate to recommend them.

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional approach

Very professional approach, continuous communication with well explained information, proactive follow-ups, good knowledge of the law and regulations, relevant advice.

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication. We recently sold a property and used Lockings as our conveyancers. They were excellent, a really efficient service. Always quick to answer any questions, keeping us informed along the process, and chasing our buyers solicitors if they were being tardy. Would recommend to to others and definitely use them again.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Faultless service.

Straightforward service, good regular comms, easy to speak to when required and no need to chase throughout the entire process (that was a first in several house sales/purchases!). On top of that, great value for money. Thoroughly recommend Lockings.

December 12, 2024
Unprompted review
Rated 3 out of 5 stars

Take care and research.

I liked the fact that I dealt with the same person all the time. The conveyancing process took too long in my opinion. No chain and cash buyer should have completed in less than 19 weeks. I would have preferred regular updates, however it was me doing all the chasing. I was pleased that Lockings were happy to withhold the payment to the estate agent when they tried to overcharge me. Unlike the estate agent, Lockings original quote was accurate and unchanged.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Very satisfied with Lockings staff.

This was our first time using Lockings solicitors with the regard to the sale of family property. Throughout the whole conveyancing procedure the staff on the team of Rebecca Oldridge were very pleasant, polite, efficient and professional. They kept us updated regularly on progress until the recent final completion. I would definitely recommend Lockings as a legal intermediary. Thank you to all staff.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing conveyance company !!!!

This is an amazing company ! Yes I am describing a solicitors !
All the staff were helpful polite and were in regular communication, we had a difficult multiple house sale and purchase and Lockings were the very best conveyor I have used in 35 years, I will be using them again shortly for another purchase. Can’t speak too highly of this company.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great solicitors

Great service from Lockings solicitors (Adele, Sam and Ed), wasn’t a simple process at all but through no fault of our side. Think they were great solicitors who were easily contactable.

November 22, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look