Superb experience, and super quick delivery. I was struggling to find a mail letterplate that would fit my door when I came across the site via a quick Google search for my measurements. The cost... See more
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Welcome to Lock Shop Direct, the home of the most comprehensive selection of door locks, window locks, safes and door stops you can find online. Featuring some of the most trusted and respected brands in the industry, we offer a catalog of products all designed to make protecting your home or business that much easier. We believe that home owners and business owners should be able to quickly and easily find the perfect security product for them, which is why we strive to provide the widest range of high quality security products, from door handles to padlocks, at competitive prices. Here at Lock Shop Direct we make top customer service on of our primary aims. We want to ensure every customer gets the best possible experience, whether on our website or talking to us in person. Our website is specifically designed to make your online shopping experience as easy, intuitive and hassle-free as possible. With improved navigation and live stock availability displayed on every item we want to make shopping with us a smooth and reliable experience. We do understand, however, that sometimes you want to speak to someone. If you have any questions about your home or business security needs then there is always a friendly, Lock Shop Direct adviser at the end of the phone so feel free to give us call on 0330 174 0851 or email us on info@lockshopdirect.co.uk. We like to provide a quick and efficient service, so any orders we receive online before 5pm will be processed the same day, with a next working day delivery service. All of our deliveries are made in the morning, before 12 noon, so you don't need to wait in the house all day for your order. We also offer free delivery on any orders of £60 or over. We're confident that we have the home security solution for you, so please browse our extensive selection and put your home security needs in hands you can trust.
173 West Road, NE15 6PQ, Newcastle upon Tyne, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Delivery delayed (issue with the order) but overall excellent customer care.

Reply from Lock Shop Direct
good products and good service

Reply from Lock Shop Direct
Quick and easy to find what was needed - Questions answered quickly and helpfully

Reply from Lock Shop Direct
Fast delivery and good customer service

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I would highly rate Lock Shop Direct all good no problems.

Reply from Lock Shop Direct
Fast, easy service, products readily available and dispatched quickly. Fair pricing.

Reply from Lock Shop Direct
Product worked well ,easy to install and came on time with next day delivery

Reply from Lock Shop Direct
Great Customer Service. Were able to ring up and speak to a person who knew about the product and could confirm our choice for size before ordering.

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Reply from Lock Shop Direct
Brilliant communication from start to finish. Thanks.

Reply from Lock Shop Direct
I got my ordered items the next day. That's service. And quality products as well.

Reply from Lock Shop Direct
Was delivered swiftly in perfect condition

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Reply from Lock Shop Direct
Nice and easy to deal with. Easy to order. Next day delivery as promised and great product.

Reply from Lock Shop Direct
Great service fast dispatch made order at 4pm received next day DHL would use again

Reply from Lock Shop Direct
Allways easy to deal with parts always in stock great company

Reply from Lock Shop Direct
Speed of response and delivery of the product. Faultless!

Reply from Lock Shop Direct
See my remarks above.

Reply from Lock Shop Direct
Easy to find the part I was looking for, struggled to source from other suppliers web sites. Quality part promptly delivered. Well done.

Reply from Lock Shop Direct
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