Jaquline, at the West Ealing branch, has been incredible from start to finish. She made the whole process as easy and smooth as possible. Helpful and considerate, even though we met her in sad cir... See more
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Review summary
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Reviews shaping this summary
Deb at Barnes Shepherd's Bush guided me through every step, let me tailor the service to my mother's wishes, put up with me dropping in every few days and giving gentle reminders of things to do. The... See more
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Shannen from the Esher branch was absolutely amazing throughout. Her kind and caring attention to detail made the whole experience so much more calming. At the chapel of rest, she led me through... See more
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Thank you to the kind staff at Lodge brothers in Chertsey who helped to say goodbye to our precious Mum. Nothing was too much trouble for them. Everyone was so kind, patient, compassionate and attenti... See more
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Company details
Written by the company
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Contact info
Ludlow House Ludlow Road, TW13 7JF, Feltham, United Kingdom
- 020 8818 7710
- info@lodgebrothers.co.uk
- lodgebros.co.uk
5.0
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Gratifying Experience
Thoroughly professional service from initial contact to duties at the crematorium. Great information and always available to help with any questions.
July 7, 2026
Tracy Teague was patient and competent…
Tracy Teague was patient and competent and able to cheerfully resolve a number of issues relating to my sister's cremation.
I am very grateful to her because on the day everything went just as we would have wished.
We send her our warmest congratulations on becoming a grandmother
J Paul Wilson, brother of deceased
July 8, 2026
Very professional and caring service
Very professional and caring service. Handled everything we wanted and we have no complaints
July 7, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. We are pleased to hear that your wishes were carefully understood and carried out and that you were satisfied with every aspect. Kind regards Robert Lodge
Why 5 stars ..
Why 5 stars ... It is very simple really ... they were friendly and totally professional all the way through the process of organising , delivering and laying a memorial stone for my parents
July 4, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind review. We are pleased to hear that every stage of the memorial process was handled with care and consideration and that the team provided dependable support from the initial arrangements through to the installation. Your appreciation will be shared with everyone. Kind regards Robert Lodge
Dad funeral. Fleming family.
💯 professional experience and also so very attentive to all our needs.
Attention to details was at a very high standard and every person we dealt with are exceptional to the core
Thank you so much for making things very easy and without stress.
Very much appreciated by all our family
July 2, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your wonderful feedback. We are delighted to hear that our team provided such comprehensive support throughout the arrangements. It means a great deal to know that every detail was handled with such care, helping to make a difficult time more manageable for you and your family. Kind regards Robert Lodge
Very professional and understanding
Very professional and understanding. Everyone we met and who supported us were wonderful and compassionate. Thank you all
December 18, 2025
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your kind words. We are truly grateful that you took the time to share your experience. It means a great deal to know that our team were able to support you with professionalism, understanding and compassion. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Lodge Bros.memorials made a very…
Lodge Bros.memorials made a very beautiful grave and headstone for my husband’s grave.
Dave in the Memorial department was very considerate, sensitive and helpful.I was very pleased with the results.
June 23, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind review. We are pleased to hear that you are happy with your husband's memorial and the service you received. Your comments about Dave and our Memorials team are greatly appreciated and will be shared with them. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
good service
good service . first time experience but will recommend to use their services .
June 21, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind review and for choosing our services for the first time. We are delighted to hear you had a positive experience and truly appreciate your recommendation. Kind regards Robert Lodge
A safe port in sad times
Jaquline, at the West Ealing branch, has been incredible from start to finish. She made the whole process as easy and smooth as possible. Helpful and considerate, even though we met her in sad circumstances, it was as though the funeral was being handled by an old friend we had known for years. I cannot recommend her highly enough.
On the day of the funeral, everything went like clockwork, and every member of the funeral party was excellent.
Thanks to the whole team at Lodge Brothers for being so great at such a sad time.
July 2, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-Star review and recommendation. Your kind comments about Jaqueline and our team are greatly appreciated and will be shared with them. We are pleased to hear that the arrangements and the funeral service were carried out with the care, compassion and professionalism you deserved. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. It is important to us that you felt supported by the team from the very first phone call. We are grateful for your positive feedback. Kind regards Robert Lodge
Headstone memorial
Thankyou so much for the excellent work you did for our family. The headstone was stunning and far exceeded our expectations. Dave and Mary were excellent in their communications and updates regarding the whole process. Extra mention to Shoba from my local Dedworth , Windsor branch who was also very helpful. Cannot fault the whole process from start to finish. Thankyou to you and all the staff !
July 3, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your wonderful feedback. We are pleased to hear that the finished memorial surpassed your expectations and provided such a beautiful tribute. It is especially rewarding to know that Dave and Mary kept you informed every step of the way, and that Shoba at the Dedworth branch was able to provide such valuable support. We are delighted that the entire experience was a positive one. Kind regards Robert Lodge
Very happy, would recommend.
Lodge Brothers did an excellent job of refurbishing my parents' grave -- including cleaning the marble and re-lettering the inscription. The company were easy to communicate with and most helpful. I found the price reasonable and the work was carried out very quickly. All in all I was very happy and would use Lodge Brothers again.
June 18, 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your wonderful feedback. We are delighted to hear that you were so pleased with the restoration of your parents’ memorial. It is especially rewarding to know that the communication was helpful throughout and the work was completed promptly. Your recommendation means a great deal to us. Kind regards Robert Lodge
The staff were very knowledgeable…
The staff were very knowledgeable throughout the whole process
June 1, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are pleased to hear that our team’s expertise provided reassurance and guidance throughout the arrangements. Your appreciation means a great deal. Kind regards Robert Lodge
Thank you to the kind staff at Lodge…
Thank you to the kind staff at Lodge brothers in Chertsey who helped to say goodbye to our precious Mum. Nothing was too much trouble for them. Everyone was so kind, patient, compassionate and attentive to everything we wanted to include in our Mum’s funeral to make it personal to her and a celebration of her life - especially Sally and James. As sad as the occasion was, with the support and expertise of Lodge brothers, our Mum’s service was simply beautiful.
June 25, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing your kind words. We are honoured to have been entrusted with helping you celebrate your mum’s life, and we are pleased to hear that the arrangements reflected the personal touches that were so important to your family. It is especially meaningful to know that Sally and the team provided the care and guidance you needed. Kind regards Robert Lodge
Excellent, compassionate and respectful support
I cannot thank the team enough for the care, compassion, and professionalism they showed throughout such a difficult time. Every member of team was kind, sensitive, and respectful, making a hard experience just that little bit easier. From the administrative team through to the funeral directors on the day, we felt completely supported and knew we were in safe hands. Everything was organised perfectly, ran seamlessly, and was carried out with the utmost dignity and respect. Huge thanks to the whole Team.
June 15, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your heartfelt feedback. It means so much to know that you felt reassured and well cared for throughout the entire process, and that every aspect of the arrangements was delivered with the care and attention you deserved. Your recognition of everyone involved, both behind the scenes and on the day itself, is greatly appreciated. Kind regards Robert Lodge
Very professional and patient with us
Very professional and patient with us. Nothing was too much trouble and the Celebrant they provided was excellent.
May 26, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are glad to hear that our team was able to provide such comprehensive support during your difficult time. It is important to us that you felt well taken care of. Kind regards Robert Lodge
They were compassionate but business…
They were compassionate but business like and ensured that every aspect was covered.This made the whole experience much easier than anticipated.
June 26, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. It means a great deal to hear that our support helped ease the burden during a difficult time. It is our goal to provide the highest level of care. Kind regards Robert Lodge
customer service was warm and genuine
customer service was warm and genuine, funeral director on the day was helpful. sensitive, gentle
June 25, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for taking the time to share your experience. We are grateful to know that our team was able to provide reassurance and compassionate support throughout and on the day. Kind regards Robert Lodge
The staff at Lodge Brothers were all…
The staff at Lodge Brothers were all professional in their arrangements for my beloved late wife. I was guided and supported by them through the entire process. Thank you.
June 26, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your heartfelt feedback. We are honoured to have been able to support you during such a difficult time. Knowing that our team provided reassurance and guidance every step of the way means a great deal to us. Kind regards Robert Lodge
Everything went smoothly from start to…
Everything went smoothly from start to finish. Nothing was too much trouble,very understanding,knowledgeable and very helpful.
Thank you.
June 26, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your thoughtful feedback. We are pleased to hear that every stage was handled with care and that you felt well supported throughout. Your kind words will be shared with the team. Kind regards Robert Lodge
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