Loftplan Reviews 386

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and skill, highlighting the exceptional service received from initial consultations to project completion. People are particularly impressed with the high quality of work, the smooth user experience, and the competitive pricing, noting that the agreed-upon budget and timelines were generally met. However, some customers mentioned that projects occasionally took longer than initially quoted. A few other people also felt that while the company adheres to high standards, this rigidity sometimes led to solutions that were more expensive than they could have been if there had been more flexibility in adapting to specific client requests.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Reviewers consistently express high satisfaction with the service provided. Customers highlight the smooth,... See more

Quality

Customers consistently express high satisfaction with the quality of work. Many reviewers highlight the... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Price

Consumers find price to be positive. Many reviewers highlight that quotes were competitive and the final... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love our new loft conversion, would highly recommend loft plan if your thinking of doing this to your home. From initial chats with Nic, to starting the work with the site supervisor Bob ev... See more

Rated 5 out of 5 stars

We recently had our loft converted into bedroom, bathroom and little office space with LOFTPLAN. They did an amazing job on our loft conversion from the initial consultation to the final walk through.... See more

Rated 5 out of 5 stars

Great service from the beginning to the end. The initial contact and first meeting with loftplan was very professional. They were able to talk through all of the options with our loft conversion. Th... See more

Rated 5 out of 5 stars

8 years ago we took the plunge and asked Loftplan to convert our loft into a double bedroom with en suite. They did an amazing job and we loved it so much that we recently employed them again to add a... See more


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4.9

Excellent

TrustScore 5 out of 5

386 reviews

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Rated 5 out of 5 stars

Excellent quality work throughout

Excellent quality work throughout. We were really pleased with every aspect of the work. The project was well managed and every one who worked on it was very professional and did a great job. We chose the company based on a neighbour's recommendation and have already recommended to others.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

The Loftplan team was great

The Loftplan team was great. From the outset, they helped guide me, and explained the process step by step. Nothing was too much trouble. They communicated well and always set expectations which is all you can ask for. Everyone was very polite and all very skilled at their jobs. Would highly recommend.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Loft Conversion – Highly Recommended!

I couldn’t be happier with the work Loft Plan did on my loft conversion. From start to finish, their professionalism, craftsmanship, and attention to detail were second to none. The entire team was friendly, efficient, and respectful of my home throughout the process. They transformed my loft into a beautiful, functional space that exceeded my expectations.

A big thank you to Bob, who managed our project so smoothly and professionally. His clear communication, responsiveness, and dedication made the whole experience stress-free and enjoyable. It was reassuring to know we were in such capable hands.

Every stage of the project was clearly communicated, and they delivered on time and within budget. I’m absolutely thrilled with the results and would highly recommend Loft Plan to anyone considering a loft conversion. A truly five-star experience!

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

"Exceptional Loft Conversion…

"Exceptional Loft Conversion Experience’’
We recently had our loft converted into a master bedroom with a pitched roof dormer and en-suite bathroom by Loftplan, and we couldn't be more pleased with the outcome.
Our decision to choose Loftplan was influenced by a recommendation from a neighbour and the company's impressive 30-year track record in loft conversions.
From the outset, the design process was clear and collaborative. The planning application was handled efficiently, and the first fix team (Chris & Elliot) were personable, skillful and worked very hard throughout the first phase of the build.
Throughout the project, our dedicated project supervisor (Warren) kept us informed and was always available to address any questions or concerns. His presence on-site ensured that the project progressed seamlessly from start to finish.
Converting a loft involves coordination among various trades, and the whole Loftplan team made the entire process straightforward. What stood out most was their unwavering attention to detail, professionalism, and consistent communication. We are absolutely delighted with our new space and would not hesitate to recommend Loftplan to anyone considering a loft conversion.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience all round

Our Loft plan experience has been pretty flawless.

They are a slick company with really good, talented people working for them. Everything is well managed, the work is of a really high standard and we're so pleased with our new loft space.

Highly recommend 👏🏼

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Another happy customer

Loftplan came to us recommended by multiple people in our local area. Alan came to visit, review our requirements and come up with a plan to make the best use of space, it's fair to say we certainly couldn't have maximized our space any more, and at a reasonable price. With plans submitted and approved things moved apace without delay. John and Chris did the vast majority of the structural work and were a pleasure to deal with, happy to take my many questions. One of my main concerns had been leaks in the roof during construction but despite autumn weather we had zero leaks. Work progressed quickly, considering about 80% of our roof was changed and dormers built in about 8 weeks. Stairs and second fix all went well, we did have issues with our water tank arrangements which necessitated some changes to our original layout plan but these were solved promptly. Throughout the process Bob was always available to take questions and was always responsive. Incredibly happy with the final result, we've managed to add 2 bedrooms, a shower room and an office in a previous dead space, I should add as well that the workmanship has been excellent. Over the course of the build we probably encountered 12 or so different tradespeople from loftplan and all were friendly and helpful. Highly recommended!

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

The best loft conversion company

8 years ago we took the plunge and asked Loftplan to convert our loft into a double bedroom with en suite. They did an amazing job and we loved it so much that we recently employed them again to add another room to the other side of the roof. Loftplan are professional, efficient and great value. All of their staff and contractors are polite hard working and incredibly good at what they do. I will use them again if i ever need another loft conversion

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Loft Converstion...SUCCESS

We recently had our loft space converted into a stunning upstairs bedroom, complete with an en suite bathroom and built-in wardrobe space, and we are absolutely thrilled with the outcome. The quality of the work carried out by Loftplan has been exceptional from beginning to end.

Every member of the team has been courteous, punctual, and highly skilled in their respective areas of expertise. A heartfelt thank you goes to Craig and Neil, whose workmanship and professionalism were outstanding—both are genuinely top gentlemen who take great pride in their craft. Jim and Dan also deserve special recognition for their reliability and tireless work ethic; they were consistently on time and worked incredibly hard throughout the project.

Shaun’s flexibility and meticulous attention to detail were invaluable, ensuring that every aspect of the build was completed to the highest standard. We are also extremely grateful to Bob, our project manager, who was always available to answer questions and provide support. His dedication and genuine care for the quality of the job were evident at every stage.

A special mention must also go to Jase, the tiler, who worked tirelessly and with such dedication and care that it was truly inspiring. His craftsmanship has added a beautiful finishing touch to the space.

We would also like to extend our thanks to the many other wonderful individuals who contributed to the project, including Darius, Craig, Ron, the scaffolding team, and many more. Their efforts helped make what could have been a stressful six months of disruption into an exciting and rewarding experience.

We cannot recommend Loftplan highly enough. If you are currently considering Loftplan alongside other providers, we can confidently say that we went through the same decision-making process and are absolutely delighted that we chose Loftplan. Their commitment to excellence, customer satisfaction, and high-quality workmanship is truly second to none.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with Loftplan. Professional craftsmen at every stage. I now have a beautiful room, complete with ensuite and storage in a space that previously was wasted. I would have no hesitation in recommending the company to others considering a loft conversion.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent loft conversion by Loftplan

We had our loft converted by Loftplan and we were delighted with the whole process. We chose Loftplan because they had come highly recommended by two neighbours, who were equally happy with their conversions.

Loftplan's designer listened to our aims for our conversion and helped us maximise the space we had available. He designed us two big amazing bedrooms for our daughters who absolutely love their new rooms and managed to fit a decent sized bathroom in the space too. The access to their rooms looks like it was always meant to be there!

Our two main builders, Dean and Dave, were simply brilliant. They were really professional, friendly, considerate, and always tidied up at the end of the day. The quality of their work was excellent, and had fantastic attention to detail. They were happy to answer questions and to show us progress as it was happening. The new space seemed to go up so quickly and there was visible progress every day. They involved us in the changes that occurred as the building progressed, and we are really happy with our conversion. It has transformed our family home.

We would happily recommend Loftplan to anyone considering having their loft converted.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient, expert work with minimal disruption

From start to finish, the team who worked on our loft conversion were fantastic. Every contractor who came into our home felt like a real expert in their field. They offered helpful advice throughout and always checked in before making any changes, giving me the chance to make decisions that worked for us.

Dean and Dave who made the structure were brilliant - friendly, tidy, and so discreet that, noise aside, I often forgot they were even there. With a three-year-old at home, I was amazed at how little the work disrupted our lives until the stairs went in, three quarters of the way through the build. Once they were installed, in just two days, we suddenly had a whole new upstairs.

Our project supervisor, Warren, was brilliant - regularly on-site, easy to contact, and incredibly knowledgeable thanks to his previous hands-on experience.

Everyone was courteous and made a real effort to clean up after themselves every day, which made a huge difference.

My only criticism was with the admin process - once the initial drawings were done, it wasn’t possible to make formal changes. That led to a couple of moments where decisions had to be made quickly on-site, which felt a little pressured (others might not mind the 'go with the flow' approach). That said, the team were responsive and accommodating, and the end result is something I love.

I cannot fault the quality of the work or the people involved. I’d recommend them to anyone.

March 28, 2025
Rated 5 out of 5 stars

I can highly recommend Loftplan

I can highly recommend Loftplan. From start to finish they were professional, friendly and polite. We were kept informed at all stages of the build by Warren the work supervisor. All the tradesmen were punctual and completed their work to a very high standard. We are very pleased with our new loft space.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Loftplan are fantastic

Loftplan were an excellent company from start to finish. They helped with our design and their attention to detail was fantastic. Josh and Riley were the nicest, clean builders we have ever had. The end result is wonderful and very sympathetic for our 100 year old house - it looks as if it was always there.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Hotel Suite in the Loft

We first engaged with Loftplan back in early 2024 where we met Nick, who understood our requirements and what we were hoping for (which was inbound 3rd child and the desire for a 'hotel suite'), we spoke with several companies but Nick seemed to get what we wanted more than anyone else, he proposed ideas no one else did, and ultimately won us over.

Being in an area with no permitted development Kyle the architect was able to navigate our strict planning rules and get us the outcome we wanted. Work began on the raniest day of the year with the scaffolders getting the front and rear scaffolds up in scuba diving conditions.

Our 1st fix team were Dean and Dave, they were professional, masters of their craft, and left nothing to chance. They genuinely made the engagement personal, rather than just a service being provided. Both of them not only carried out their work but were also able to translate what we wanted into other teams and made sure we got what we wanted. Both of them are amazing.

Our boiler and water tank were relocated to the new loft bathroom in two days. Jake and Tom, the electricians worked closely with us on where we wanted sockets, lighting, and accessories and again their team work with Dean and Dave meant we were always looked after and got the results needed.

We also had to remove then reinstall our solar panels, Loftplan worked closely with that 3rd party organisation to ensure work was aligned and that they were reinstalled without issue. Bob oversaw the whole project, giving us access to excellent, skilled people. Keeping things on track and also being flexible around us when we needed space like half term with three kids running about, Bob was always responsive with texts and calls.

Mike dealt with our 2nd fix work, his skill meant that the new stairs, skirtings, architraves, looked no different to the existing ones and somehow made it look exactly the same including some tricky finishes which our stairs had. Mike cladded the rear of our dormer with Pine, which looks incredible and is keeping with the area we live. All of these people our entire family loved having around, on some occasions when we needed to be in the loft for decisions, they even baby sat! We asked for a hotel suite, we have one and it is incredible.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great team Loftplan

Having been nervous about having so many work boots traipsing through the house, worried about dust and destruction, I have to say I became very fond of the guys at Loftplan.
This respectful, friendly team started with Nic who went through the design process with us. Scaffolders who were prompt to remodel and move scaffolding for us, due to a minor access issue we had. Bob our foreman kept us informed throughout the process of our loft conversion and was our main contact to make it happen. Grant, Ed, Chris and Jay were happy to show us the loft as it developed and walk us through how it would look and be insulated, as it evolved. They worked like trogons in the heat of the summer and we were very impressed with the work they did forming the dormer and mixing this in with our existing room. They created a beautiful space for our family🤗.
There were times where work would slow between jobs, but this gave us days off to reorganise ourselves.
The stages of first fix forming the space, Elliot who helped with stairs, plasterers, Percy, Ian and their team, second fix Mike who crafted some lovely wooden stair features, plumbers Darius, Craig, Jamie and Dominic who created a lovely bathroom for us. Roofers Steven, his brother and work mate who sealed in the existing roof nicely, to the new dormer and made the panelling on the new roof compliment with the original roof, and electricians Ron and Graham who made our home safe with fire protection and beautiful lighting options.
We had one issue related to plumbing but this was kindly addressed very quickly, on a Sunday (Darius) and any repairs were kindly arranged with Bob at Loftplan. Dean who signed off the work.
The craftsmanship and efforts of these lovely chaps and the ladies in the office (Nicola and Alisha) have shown that the professional team at Loftplan will give you a beautiful, warm space in your home.
You may need to be patient at times, between fixes, but the end result is totally worth it. Thank you to a lovely team, we are very grateful for your efforts and craftsmanship.
We love our loft!!

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Overjoyed Family

From the beginning, Nic and Nicola were very professional and personable which made us choose Loftplan to work with. Ritchie and Reece did a phenomenal job in building the structure as their skills, craftsmanship and expertise were demonstrated second to none; they were patient and respectful and we completely enjoyed working with them. Shaun (our joiner/2nd fixer), Jerrard and Ed (our plumbers), Ron (our electrician), the fantastic team of plasterers as well as the team from Quenchfire, and Nick (our tiler) were superb and did amazing work!
Yes, we have had few challenges to manage and navigate but for every step of the way Bob was there to lead, guide and advise. With Bob, we were able to find solutions, especially in times when he so ably represented our concerns and needs to his senior management team. We are most delighted and joyful about our converted loft space and have already recommended Loftplan to neighbours and strangers who have inquired. Loftplan are for us an excellent company to build your loft!

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

So pleased with the loft conversion, going to make a huge difference to family life.
All staff were brilliant,polite,professional….loved them one and all!
Special thanks to Alex,Ron,Graham,Nick,Alan,Mark and of course Bob who was always there to settle any problems.
Would highly recommend Loftplan ,great service all round.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Dormer Loft Conversion

Loftplan have just finished our loft and we are thrilled. It looks fantastic and makes such a difference to our home. The whole has been so smooth and easy (for us). We were kept in the loop and any issues (minimal) were dealt with quickly and the team were always available to give lots of support and advice.

The whole team were fantastic but we have to give a special mention to Harry and Joe, they worked hard to get structure done before Christmas and were always happy and approachable, keeping us informed on what they had done and what was coming next.

Our only regret is that we didn’t do this sooner. Thank you Loftplan!

February 28, 2025
Unprompted review

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