Felix has understood our needs, he has great communication skills, it was really easy to speak with him. He was really positive, supporting and kind. He did his best in order to conclude our colaborat... See more
Company replied
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Felix has understood our needs, he has great communication skills, it was really easy to speak with him. He was really positive, supporting and kind. He did his best in order to conclude our colaborat... See more
Company replied
Qasim Khan is an exceptional professional and truly one of the best people to deal with. He has in-depth knowledge of the products he offers and explains everything with clarity and confidence. His... See more
Company replied
Ryan Harper was super helpful on the phone- was happy to run through everything with me when i was having some problem with my scanners-he knew everything to sort it. Also the insurance repair process... See more
Company replied
I recently ordered supplies from Logiscenter, and I'm thrilled with the service! The website was easy to navigate, and I quickly found the items I needed. The checkout process was smooth, and the deli... See more
Company replied
Written by the company
King's Cross St. Pancras, Regus Building Hamilton House, Mabledon Place - Bloomsbury, WC1H 9BB, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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Qasim was helpful and resolved our order needs quickly

Reply from Logiscenter
super fast shipment excellent service

Reply from Logiscenter
A tailored approach, Awesome communications, hassle-free purchasing, and overall support from start to end.

Reply from Logiscenter
Thank you for the product, it's a pleasure to work with a team of professionals!

Reply from Logiscenter
Qasim was very knowledgable and helpful, he spent time to understand my requirement and make some suggestions.

Reply from Logiscenter
Efficient and helpful service, will definitely use again.

Reply from Logiscenter
I had a prompt response on mails from Felix all the time. and the pricing is also compatible.

Reply from Logiscenter
Great communication, product as advertised, fast delivery.

Reply from Logiscenter
I recently ordered supplies from Logiscenter, and I'm thrilled with the service! The website was easy to navigate, and I quickly found the items I needed. The checkout process was smooth, and the delivery was prompt. The customer support team was incredibly helpful and called me as soon they recieved my order to confirm the part numbers and check if i needed anything else and confirm my shipping address. I highly recommend them!

Reply from Logiscenter
Logiscenter is one of our most trusted suppliers, they are always accessible, quick to reply with lead times and quotes and even quicker to deliver (with tracking).
They are a key part of our hardware delivery operations.

Reply from Logiscenter
I ordered some scanners for our computers at work, but the ones I bought would not work with our software. I requested to return the scanners for a refund and Logiscenter agreed to my request and sent me an address label to return the scanners to SPAIN! I spent over £70 with Royal Mail and a few weeks later the scanners came back from Spain, unopened. I contacted Logiscenter and they emailed me with a total refusal to accept the unused and unopened scanners as returned items.
AVOID this company as they do not do what they say they will do. Now I have £380 worth of scanners I cannot use and Logiscenter have refused to accept them back, or provide a refund. EXTREMELY POOR SERVICE :-(
11 March 2025 - Response to Logiscenter Reply:
1. Logiscenter's Senior Account Manager Qasim Khan emailed me on 16 Jan 2025 at 10:17 and said, "I regret to inform you that our customer service team will not be accepting these items."
So how should I interpret "at no point did we refuse to accept your return"?
2. "We made every effort to accommodate your request." No you did not!
In October 2024 (14 days after my initial purchase of the scanners) Logiscenter sent me a return address label to an address in Spain, for me to send the scanners back. I sent the box of scanners, as instructed, via Royal Mail on 1 Nov 2024 at a personal cost of £76.02 and the unopened box was returned to me on 23 Dec 2024.
Although I have asked by email on 16 Jan 2025 and 31 Jan 2025 to return the box of scanners again, I have only received ONE email on 20 Feb 2025 advising me to send the box of scanners back to the same address again in Spain - Not really "made every effort to accommodate my request", is it?
3. Finally Logiscenter's reply says, "If there is anything else we can do to assist you, please let us know." - I did let you know what I wanted (a return of the scanners for a refund) in my previous emails of 23 Dec 2024 and 15 Jan 2025 and 31 Jan 2025 and 20 Feb 2025 and the ONLY response has been your email of 20 Feb 2025 when you asked me to send the box of scanners to Spain again! AT MY COST Again!
4. I will be emailing Logiscenter AGAIN about this, but I do not hold out much hope they will help.
However, I will gladly leave another, perhaps positive, review IF Logsicenter are able to assist me.

Reply from Logiscenter
Great support and fast delivery, thank you.

Reply from Logiscenter
What a complete sham.. ordered lots of stuff, as it said in stock and 24 hour shipping, it’s now been over a week and we still don’t have it all. No communication although I’ve emailed lots. I won’t be using these again. It’s not a huge company, the same person deals with all calls and emails.. it’s probably a one man job, trying to sound big… but isn’t.
I ordered a specific scanner, but was unaware this was now obsolete and out of stock. I received a call to advise me of this and given advice regarding an alternative scanner. Great service and the scanner arrived within a few days.
Courteous and efficient online chat used to ensure accuracy of purchase.
Very quick delivery. Goods as expected.
Good communication throughout purchase.

Reply from Logiscenter
Efficient and fast process. Very helpful support. Can highly recommend.

Reply from Logiscenter
The item arrived on time and in great condition.
It's easy to do business with Logiscentre.

Reply from Logiscenter
A really poor company to deal with. Do not honour commitments. Do not reply to emails. I actually lost money in an attempted purchase with them after they failed to supply the original item from their website and then also the alternative they offered.

Reply from Logiscenter
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