Logiscenter Reviews 

103
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Felix has understood our needs, he has great communication skills, it was really easy to speak with him. He was really positive, supporting and kind. He did his best in order to conclude our colaborat... See more

Company replied

Rated 5 out of 5 stars

Qasim Khan is an exceptional professional and truly one of the best people to deal with. He has in-depth knowledge of the products he offers and explains everything with clarity and confidence. His... See more

Company replied

Rated 5 out of 5 stars

Ryan Harper was super helpful on the phone- was happy to run through everything with me when i was having some problem with my scanners-he knew everything to sort it. Also the insurance repair process... See more

Company replied

Rated 5 out of 5 stars

I recently ordered supplies from Logiscenter, and I'm thrilled with the service! The website was easy to navigate, and I quickly found the items I needed. The checkout process was smooth, and the deli... See more

Company replied

Company details

About Logiscenter

Written by the company

Logiscenter has been a leader in the sector of Automatic Identification and Mobility since it was established in 2008. We are a global business, ,offering our customers the most extensive, tried and tested selection of Barcode, RFID, Access Control and Point of Sale equipment and services. Our product catalogue covers the main categories in the sector and we have years of experience with the leading manufacturers, such as Datalogic, Honeywell, Elo, Getac, Panasonic, Impinj, etc. The Logiscenter technical team makes it their mission to advise you on the correct technology and manufacturer that best suits the needs of your business. We are here to help! Whether it’s for large project installations for hundreds of devices, or questions regarding a simple reader or roll of labels. From our central offices our international team serves customers from all over the world every day.
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4.2

Great

TrustScore 4 out of 5

103 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(103)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Qasim was helpful and resolved our…

Qasim was helpful and resolved our order needs quickly

March 26, 2025
Unprompted review
Logiscenter logo

Reply from Logiscenter

Dear Deborah.
We are delighted that we were able to serve you and that you were satisfied.
We hope you will choose us again for your next purchase.

Thank you and best regards.

Logiscenter.

Rated 5 out of 5 stars

super fast shipment excellent service

super fast shipment excellent service

March 28, 2025
Unprompted review
Logiscenter logo

Reply from Logiscenter

Hello, Vaidas. We appreciate your comment about our company.
If you need anything else, do not hesitate to contact us.

Thank you so much and best regards.

Logiscenter.

Rated 5 out of 5 stars

Each customer has their individual demands, pace, purchasing approach vision and requirements for overall pre-sales and after-sales support. Everything has been covered flawlessly.

A tailored approach, Awesome communications, hassle-free purchasing, and overall support from start to end.

March 13, 2025
Unprompted review
Logiscenter logo

Reply from Logiscenter

Hello Ilja, Thank you very much for your review!
We are glad that you are satisfied with our service.
We hope you will choose us again in the future.

Best regards!

Logiscenter.

Rated 5 out of 5 stars

Thank you for the product

Thank you for the product, it's a pleasure to work with a team of professionals!

March 21, 2025
Unprompted review
Logiscenter logo

Reply from Logiscenter

Dear Customer.
Thank you for taking the time to share your experiences with us.
We are glad that you were satisfied with our service.

Have a great day and best regards.

Logiscenter.

Rated 5 out of 5 stars

Qasim was very knowledgable and…

Qasim was very knowledgable and helpful, he spent time to understand my requirement and make some suggestions.

March 12, 2025
Unprompted review
Logiscenter logo

Reply from Logiscenter

Dear Jon.
We are delighted that we were able to serve you and that you were satisfied.
We hope you will choose us again for your next purchase.

Thank you and best regards.

Logiscenter.

Rated 5 out of 5 stars

Efficient and helpful service

Efficient and helpful service, will definitely use again.

March 13, 2025
Unprompted review
Logiscenter logo

Reply from Logiscenter

Hello, Andy. We appreciate your comment about our company.
If you need anything else, do not hesitate to contact us.

Thank you so much and best regards.

Logiscenter.

Rated 5 out of 5 stars

I had a prompt response on mails from…

I had a prompt response on mails from Felix all the time. and the pricing is also compatible.

February 12, 2025
Unprompted review
Logiscenter logo

Reply from Logiscenter

Hello customer, Thank you very much for your review!
We are glad that you are satisfied with our service.
We hope you will choose us again in the future.

Best regards!

Logiscenter.

Rated 5 out of 5 stars

Great communication

Great communication, product as advertised, fast delivery.

March 12, 2025
Unprompted review
Logiscenter logo

Reply from Logiscenter

Hello, Justyna, thank you very much for your review!
We’re glad you’re satisfied with the service.
We hope you’ll choose us again in the future.
Kind regards.

Rated 5 out of 5 stars

Great service!

I recently ordered supplies from Logiscenter, and I'm thrilled with the service! The website was easy to navigate, and I quickly found the items I needed. The checkout process was smooth, and the delivery was prompt. The customer support team was incredibly helpful and called me as soon they recieved my order to confirm the part numbers and check if i needed anything else and confirm my shipping address. I highly recommend them!

February 27, 2025
Unprompted review
Logiscenter logo

Reply from Logiscenter

Hello, Chris. We greatly appreciate your comment about our company.
If you need anything else, please don't hesitate to contact us.
Thank you and best regards.

Rated 5 out of 5 stars

Logiscenter: Fast turn-around, excellent support

Logiscenter is one of our most trusted suppliers, they are always accessible, quick to reply with lead times and quotes and even quicker to deliver (with tracking).

They are a key part of our hardware delivery operations.

February 17, 2025
Unprompted review
Logiscenter logo

Reply from Logiscenter

Dear Javier,
Thank you for taking the time to share your experiences with us.
We are glad that our service met your expectations.
Have a great day and kind regards.

Rated 1 out of 5 stars

DREADFUL SERVICE - AVOID! STILL!

I ordered some scanners for our computers at work, but the ones I bought would not work with our software. I requested to return the scanners for a refund and Logiscenter agreed to my request and sent me an address label to return the scanners to SPAIN! I spent over £70 with Royal Mail and a few weeks later the scanners came back from Spain, unopened. I contacted Logiscenter and they emailed me with a total refusal to accept the unused and unopened scanners as returned items.
AVOID this company as they do not do what they say they will do. Now I have £380 worth of scanners I cannot use and Logiscenter have refused to accept them back, or provide a refund. EXTREMELY POOR SERVICE :-(

11 March 2025 - Response to Logiscenter Reply:
1. Logiscenter's Senior Account Manager Qasim Khan emailed me on 16 Jan 2025 at 10:17 and said, "I regret to inform you that our customer service team will not be accepting these items."
So how should I interpret "at no point did we refuse to accept your return"?
2. "We made every effort to accommodate your request." No you did not!
In October 2024 (14 days after my initial purchase of the scanners) Logiscenter sent me a return address label to an address in Spain, for me to send the scanners back. I sent the box of scanners, as instructed, via Royal Mail on 1 Nov 2024 at a personal cost of £76.02 and the unopened box was returned to me on 23 Dec 2024.
Although I have asked by email on 16 Jan 2025 and 31 Jan 2025 to return the box of scanners again, I have only received ONE email on 20 Feb 2025 advising me to send the box of scanners back to the same address again in Spain - Not really "made every effort to accommodate my request", is it?
3. Finally Logiscenter's reply says, "If there is anything else we can do to assist you, please let us know." - I did let you know what I wanted (a return of the scanners for a refund) in my previous emails of 23 Dec 2024 and 15 Jan 2025 and 31 Jan 2025 and 20 Feb 2025 and the ONLY response has been your email of 20 Feb 2025 when you asked me to send the box of scanners to Spain again! AT MY COST Again!
4. I will be emailing Logiscenter AGAIN about this, but I do not hold out much hope they will help.
However, I will gladly leave another, perhaps positive, review IF Logsicenter are able to assist me.

January 31, 2025
Unprompted review
Logiscenter logo

Reply from Logiscenter

Hello, We sincerely regret that your experience has not been as expected. We would like to clarify that at no point did we refuse to accept your return. In fact, despite the return being outside the standard return period, we made every effort to accommodate your request.
However, as the return was initiated due to a purchasing error on your end, we are unable to cover the shipping and customs costs associated with the return. Unfortunately, we never received the returned scanners, which means we cannot process a refund.
We understand this situation is frustrating and appreciate your feedback. If there is anything else we can do to assist you, please let us know.

Best regards,

Logiscenter.

Rated 5 out of 5 stars

Great support and fast delivery

Great support and fast delivery, thank you.

November 20, 2024
Unprompted review
Logiscenter logo

Reply from Logiscenter

Hello, Mary.
Thank you for your trust and for leaving us your review.
It's a pleasure to know we met your expectations.
Kind regards.

Rated 5 out of 5 stars

Very helpful and quick to respond

November 15, 2024
Unprompted review
Logiscenter logo

Reply from Logiscenter

Dear Conor,
We are delighted to have served you and that you are satisfied.
We hope you choose us again for your next purchase.
Thank you and best regards.

Rated 1 out of 5 stars

What a complete sham.

What a complete sham.. ordered lots of stuff, as it said in stock and 24 hour shipping, it’s now been over a week and we still don’t have it all. No communication although I’ve emailed lots. I won’t be using these again. It’s not a huge company, the same person deals with all calls and emails.. it’s probably a one man job, trying to sound big… but isn’t.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer service

I ordered a specific scanner, but was unaware this was now obsolete and out of stock. I received a call to advise me of this and given advice regarding an alternative scanner. Great service and the scanner arrived within a few days.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Courteous and efficient online chat…

Courteous and efficient online chat used to ensure accuracy of purchase.
Very quick delivery. Goods as expected.
Good communication throughout purchase.

October 1, 2024
Unprompted review
Logiscenter logo

Reply from Logiscenter

Hello Paul, Thank you very much for your review!
We are glad that you are satisfied with the service.
We hope you will choose us again in the future.

Best Regards!

Logiscenter.

Rated 5 out of 5 stars

Efficient and fast process

Efficient and fast process. Very helpful support. Can highly recommend.

October 3, 2024
Unprompted review
Logiscenter logo

Reply from Logiscenter

Dear Donald,
Thank you for taking the time to share your experience with us.
We are glad that our service has satisfied you.
Have a good day.

Best wishes,

Logiscenter.

Rated 5 out of 5 stars

The item arrived on time and in great…

The item arrived on time and in great condition.
It's easy to do business with Logiscentre.

September 23, 2024
Unprompted review
Logiscenter logo

Reply from Logiscenter

Hello, Anthony. We appreciate your comment about our company.
If you need anything else, do not hesitate to contact us.

Thank you so much and best regards.

Logiscenter.

Rated 1 out of 5 stars

A really poor company to deal with

A really poor company to deal with. Do not honour commitments. Do not reply to emails. I actually lost money in an attempted purchase with them after they failed to supply the original item from their website and then also the alternative they offered.

June 24, 2024
Unprompted review
Logiscenter logo

Reply from Logiscenter

Dear customer,
We are very sorry to hear about your bad experience with our company.
Could you please leave us your contact details so that we can locate you and find out what was the problem?
We would need to know:
* Order/Invoice number
* Email address with which the order was placed.
* Company name

We will try to solve your problem as soon as we know what happened. Thank you very much for your comment.

Best regards.

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