Felix has understood our needs, he has great communication skills, it was really easy to speak with him. He was really positive, supporting and kind. He did his best in order to conclude our colaborat... See more
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Qasim Khan is an exceptional professional and truly one of the best people to deal with. He has in-depth knowledge of the products he offers and explains everything with clarity and confidence. His... See more
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Ryan Harper was super helpful on the phone- was happy to run through everything with me when i was having some problem with my scanners-he knew everything to sort it. Also the insurance repair process... See more
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I recently ordered supplies from Logiscenter, and I'm thrilled with the service! The website was easy to navigate, and I quickly found the items I needed. The checkout process was smooth, and the deli... See more
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Company details
About Logiscenter
Written by the company
Logiscenter has been a leader in the sector of Automatic Identification and Mobility since it was established in 2008. We are a global business, ,offering our customers the most extensive, tried and tested selection of Barcode, RFID, Access Control and Point of Sale equipment and services.
Our product catalogue covers the main categories in the sector and we have years of experience with the leading manufacturers, such as Datalogic, Honeywell, Elo, Getac, Panasonic, Impinj, etc.
The Logiscenter technical team makes it their mission to advise you on the correct technology and manufacturer that best suits the needs of your business. We are here to help! Whether it’s for large project installations for hundreds of devices, or questions regarding a simple reader or roll of labels.
From our central offices our international team serves customers from all over the world every day.
VISIT OUR STORE
CALL THE EXPERTS
Contact info
King's Cross St. Pancras, Regus Building Hamilton House, Mabledon Place - Bloomsbury, WC1H 9BB, London, United Kingdom
- 020 4586 6122
- sales.uk@logiscenter.com
- logiscenter.co.uk
4.2
Great
103 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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Let down
Great products and sales team hugely let down by after care with emails not being replied to or acknowledged.
Having to chase for 6 months to get a charger to go with the device purchased was just a joke.
I will use Logiscenter to find products in future but will buy from somewhere else
October 18, 2021
Unprompted review
Reply from Logiscenter
Dear Customer,
We sorry about your bad experience with us.
If we can help you with something, please contact and let us know.
We hope to improve gradually and count on you in the future.
Thank you for your comment and greetings.
Logiscenter.
goods not received after 2 weeks
goods not received after 2 weeks, after numerous chasing calls (half answered in europe) and emails, was told they can then ship from europe, but we would then have to pay import vat PLUS the courier admin costs on top of the original invoice paid.
June 13, 2022
Unprompted review
Reply from Logiscenter
Dear customer, sorry for the inconvenience caused, but due to the growing component supply issues, some devices are only available in Europe and not the UK. With that being said however, we can ship these same devices from Europe as an export/import without any additional shipping costs.
You will also not be required to pay extra import VAT, as we will refund the original 20% VAT you have already paid with your online order, therefore resulting in the same total amount. The only difference is that you will pay this VAT to UPS when they deliver the goods to you.
One of our sales team will be in contact immediately to explain the process in more detail.
Again we are sorry for the inconvenience, but these devices are not available in stock in the UK, so we are doing our best to adapt our services to continue providing stock items to our UK customers. This is not the norm, as we still hold thousands of stock items in the UK.
Thanks for your evaluation.
Logiscenter.
As always
As always, both Ryan and Matthew have done an excellent job of getting me the kit as urgently as possible.
Great guys, great service. 100% recommended.
May 31, 2022
Reply from Logiscenter
Dear Hanna.
We are delighted to provide care and has been satisfied.
We hope to return to choose us for your next purchase.
Thanks and best regards,
Logiscenter.
Goods not received - paid extra for Next Day delivery
Ordered a Zebra printer after checking with them that it was in stock for despatch. Paid extra for Next Day delivery. Three days and numerous phone calls later I am still to get either a tracking number to confirm that it is on its way or any reply from them. Phone the UK number and now seem to end up getting answered by Spanish head office and keep getting the stock answer of 'we have requested tracking info but haven't received it yet'! Which reputable carrier these days doesn't have tracking readily available? AVOID THIS COMPANY
March 3, 2022
Unprompted review
Reply from Logiscenter
Hello dear customer,
We are extremely sorry to hear about the four-day delay with your order which is not indicative of our normal standards.
It is always possible to reserve stock before placing an order online.
If we can help you with something, please contact and let us know.
We hope to improve gradually and count on you in the future.
Thank you for your comment and greetings.
Logiscenter.
first time tried to contact them was…
first time tried to contact them was not successful. but they are responsive when i tried to contact them again. ordered 2 barcode scanners, got delivery fast.
February 2, 2022
Reply from Logiscenter
Hello Michael, Thank you very much for your review!
We are glad that you are satisfied with the service.
We hope you will choose us again in the future.
Best Regards!
Logiscenter.
We placed an order and made a payment…
We placed an order and made a payment for our chosen item. Thankfully I was contacted and asked a few question about the purchase. After a brief discussion it turned out that the part ordered was not suitable for the use I had in mind. The desired part was put on order instead of the wrong item. Thank you to the team at Logiscenter, saved us some time and embarrassment. I would highly recommend them.
January 25, 2022
Reply from Logiscenter
Dear Martin,
Thank you for taking the time to share your experience with us.
We are glad that our service has satisfied you.
Have a good day.
Best wishes,
Logiscenter.
excellent service
excellent service and realistic leadtimes makes this company a good partner
January 21, 2022
Reply from Logiscenter
Dear customer.
We are delighted to provide care and has been satisfied.
We hope to return to choose us for your next purchase.
Thanks and best regards,
Logiscenter.
Initial dealing positive but individual…
Initial dealing positive but individual items ship from various locations. This makes tracking and making sure you get what you paid for a nightmare! We got there in the end but it could be alot smoother in my opnion given the amount spent!
January 21, 2022
Reply from Logiscenter
Hi James,
We are sorry to hear that our service was not 100% up to standards, but the supply shortages for the device you ordered and its accessories are almost non existent in the market at the moment.
For this reason, the stock had be sourced from a number of warehouses, following internal escalations from our senior account manager (Ryan Harper) to reallocate stock that is usually reserved for European orders only.
Nevertheless, we apologise for any inconveniences caused, and can assure you that this was a special exception made to deliver your products in good time, rather than a common practice at Logiscenter.
We wish you a great day and hope that we can improve our service with any future enquiries you may have.
Logiscenter.
They sell products that they don’t have…
They sell products that they don’t have and after you pay try to convince you to take inferior non branded products as a replacement
November 26, 2021
Unprompted review
Reply from Logiscenter
Dear Customer,
We sorry about your bad experience with us.
If we can help you with something, please contact and let us know.
We hope to improve gradually and count on you in the future.
Thank you for your comment and greetings.
Logiscenter.
Always very good service with friendly…
Always very good service with friendly and helpful colleagues.
May 10, 2021
Reply from Logiscenter
Dear Mark,
Thank you for taking the time to share your experience with us.
We are glad that our service has satisfied you.
Have a good day.
Best wishes,
Logiscenter.
WAITED NEARLY A YEAR FOR MY PANISONIC…
WAITED NEARLY A YEAR FOR MY PANISONIC STUFF TO ARRIVE
May 10, 2021
Reply from Logiscenter
Dear Customer,
We sorry about your bad experience with us. There was a delay because of the manufacturer.
If we can help you with something, please contact and let us know.
Thank you for your comment and greetings.
Best regards,
Logiscenter.
Excellent service
Excellent service - item arrived ahead of schedule, exactly as described and worked straight out of the box !!
April 28, 2021
Reply from Logiscenter
Hello Chris, thank you very much for your message. We are delighted that you have been satisfied with our service.
Best wishes,
Logiscenter.
Do not buy from these scammers
Horrible customer service. This website is scam. Almost paid double for the labels because they put false information on the site saying I would be receiving 2 rolls in a box.. Then they said they would match the price but they did not send an email until I had told them that I would be leaving a bad review. Then they finally called and said that now the price cannot be matched. I asked about returns they said that as it the customer's fault I would not be refunded the shipping for delivery and return on top I will be charged restocking fee even though it is their misinformation which led to all of this. If you want to purchase labels there are plenty of other suppliers such as printerbase and barcode warehouse. They have never dissapointed me and always sort out any issues I have, even if it is the customers fault.
September 3, 2019
Unprompted review
Reply from Logiscenter
Dear Customer,
We sorry about your bad experience with us.
If we can help you with something, please contact and let us know 020 3318 8265.
We hope to improve gradually and count on you in the future.
Thank you for your comment and greetings.
Logiscenter.
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