We have always been very happy with the service from Logs Near Me. We order a crate of Kiln dried Birch Logs each time which arrive crated and wrapped in plastic to keep protected. The logs are unif... See more
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Asked for Monday morning delivery on initial order. But had no conformation of this , Phoned main office Monday morning twice, to get conformation ,said would get someone to phone back ,twice, no o... See more
The logs themselves were good. Price was alright. Delivery was where the whole experience really suffered. Waited in for the whole day for delivery, called the office just before closing to check whet... See more
Excellent logs, right sized. (Only a couple in the crate looked too big for our burner and they split easily.) Good delivery, backed into our drive despite a tight corner on the lane outside. Less th... See more
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Company details
Written by the company
Logs Near Me is a trusted, family-run supplier of premium kiln-dried firewood and log burners, proudly serving homes and businesses across the UK. We believe that a great fire starts with great fuel, which is why we only supply logs that deliver exceptional heat output, clean burning, and long-lasting performance. Our selection includes ash and birch logs – both renowned for their consistent burn quality – available in a variety of sizes, weights, and price points to suit every home, fireplace, or stove. For those seeking a convenient and low-mess alternative, we also offer wood briquettes, which are easy to store, produce minimal ash, and provide a steady, efficient burn. Every log we sell is kiln-dried to achieve low moisture content, ensuring they light easily, burn hotter, and last longer than traditional seasoned logs. Whether you’re enjoying a cosy open fire, fuelling a wood-burning stove, or heating an outdoor space, our firewood is ready to perform. With free and fast delivery across the UK, we make it simple to keep your wood store stocked and your home warm. At Logs Near Me, we combine quality products, competitive prices, and friendly service you can rely on.
Contact info
29 Bargates, Box, SN13 8LT, Corsham, United Kingdom
- 03332203413
- sales@logsnearme.co.uk
- logsnearme.co.uk
Replied to 33% of negative reviews
Typically replies within 24 hours
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CONVENIENT CRATE, SUPERB SERVICE
Superb service, logs arrived in a crate and the driver had a motorised pallet lifter which enabled him to place the crate where I wanted them!
Best log service ever, way better than having a load dumped on your driveway!
Very happy with these logs
Very happy with these logs. Have used LNM 3 times now. Bought a bulk bag of hardwood, really happy with the wood and great value for money. Lots of mixed bits, different sizes, which is fine as that is was what I was expecting. Only thing that was a slight issue was the delivery time, a little late after 1730. However delivery guy was a nice person, apologised lots and was able to take logs on a pallet to back of house. I would 100% use logs near me again and recommend them to friends and family.
Good website Essex Boy.
Good website, choice good, quantity and size very exceptional and delivery as stated on the day although a time slot would be a lot more acceptable.
Not the cheapest for quantity.
They take your money and don’t deliver…
They take your money and don’t deliver , £220 paid and they are not returning my calls , I will take this further

Reply from Logs Near Me
Delivered promptly and put logs where I…
Delivered promptly and put logs where I needed the, just wasn’t dropped anywhere
Great logs
Great logs. Second year running we’ve bought from you and very happy. Thank you.
Have used this company 3 times
Have used this company 3 times
Always a great experience
Be honest about delivery times
They have not arrived and you are pestering me to congratulate you.
I think I paid for them some two weeks ago.
Good communication and delivered a day…
Good communication and delivered a day ahead of schedule. Delivery details followed exactly. Thanks.
Excellent service
Excellent service, delivered safely to the property and wood is fantastic quality
Good value
Delivered promptly in a manageable container at a reasonable price & by a friendly courier
Logsnearme? Who knows!
On 19 September I ordered 710kg of logs to be delivered on 23 September. Received notification of shipping 24 November, but no tracking number. Still not sure when or if they’ll arrive. Poor service: if I wasn’t going to get them 23 September, I’d expect at least a call from them to tell me when I might get them, surely?
Awful service
Awful service. Paid extra for a specific delivery date and time but logs never arrived. Hopeless communication and inept customer service. Don’t touch this company!

Reply from Logs Near Me
Quick delivery following the order
Quick delivery following the order. We have bought logs in the past which do not burn well mainly because they were not kiln dried. Yours are advertised as kiln dried - We'll see how they burn when we begin to burn them. It is nor cold enough at the moment
Well done
The logs arrived on the agreed day and the driver was superb in making sure the were trucked to my garage. He did a great job.
Goo all round experience.
Very easy to order, having a choice of day for delivery is ideal. The crate is well packed and easy to manoeuvre for the driver, good all round experience.
Service is always great
Service is always great, speedy delivery, pallet placed exactly where I meed it. Good quality logs.
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