We have always been very happy with the service from Logs Near Me. We order a crate of Kiln dried Birch Logs each time which arrive crated and wrapped in plastic to keep protected. The logs are unif... See more
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Asked for Monday morning delivery on initial order. But had no conformation of this , Phoned main office Monday morning twice, to get conformation ,said would get someone to phone back ,twice, no o... See more
The logs themselves were good. Price was alright. Delivery was where the whole experience really suffered. Waited in for the whole day for delivery, called the office just before closing to check whet... See more
Excellent logs, right sized. (Only a couple in the crate looked too big for our burner and they split easily.) Good delivery, backed into our drive despite a tight corner on the lane outside. Less th... See more
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Company details
Written by the company
Logs Near Me is a trusted, family-run supplier of premium kiln-dried firewood and log burners, proudly serving homes and businesses across the UK. We believe that a great fire starts with great fuel, which is why we only supply logs that deliver exceptional heat output, clean burning, and long-lasting performance. Our selection includes ash and birch logs – both renowned for their consistent burn quality – available in a variety of sizes, weights, and price points to suit every home, fireplace, or stove. For those seeking a convenient and low-mess alternative, we also offer wood briquettes, which are easy to store, produce minimal ash, and provide a steady, efficient burn. Every log we sell is kiln-dried to achieve low moisture content, ensuring they light easily, burn hotter, and last longer than traditional seasoned logs. Whether you’re enjoying a cosy open fire, fuelling a wood-burning stove, or heating an outdoor space, our firewood is ready to perform. With free and fast delivery across the UK, we make it simple to keep your wood store stocked and your home warm. At Logs Near Me, we combine quality products, competitive prices, and friendly service you can rely on.
Contact info
29 Bargates, Box, SN13 8LT, Corsham, United Kingdom
- 03332203413
- sales@logsnearme.co.uk
- logsnearme.co.uk
Replied to 33% of negative reviews
Typically replies within 24 hours
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Perfect for fire pits
Well packaged. Quick delivery. Great smelling and long burning logs for our firepit.

Reply from Logs Near Me
Logs near me
Exactly as described product. Dry ash logs packed in a sturdy crate. Exceptional product delivered promptly by a very courteous and helpful driver.
Will certainly be buying again.
Thanks.

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Brilliant driver,shame nobody took any…
Brilliant driver,shame nobody took any notice of my request for a smaller vehicle!
Very difficult and time consuming as a result.
Have barrowed logs into shed and will have to dismantle the pallet-that will take some time too.

Reply from Logs Near Me
Good logs, terrible communication
Logs look good, wrapped on 4 sides but not on top. We haven't burned any yet. The delivery went well. Palletline guy friendly and helpful, called 5 mins away to check we were home, and manoeuvred the pallet up the path to where we wanted it.
Sadly, this was the best communication I had during the process. I ordered logs on 23rd December, based on the website giving options for deliveries between Christmas and New Year. I chose 27th December. They finally arrived on 5th January!
I telephoned 3 times in the interim, and in spite of promises, nobody ever phoned back. The best I got was 'I'll forward your details.' To whom? Where? No idea.
The website finally showed my order as 'shipped' on 2nd January, but I had no notice of the actual delivery date/time until Palletline phoned three days later and it was sheer luck that someone was home!

Reply from Logs Near Me
Would recommend
Arrived a day early, fortunately I was at home. Good quality ash logs, burn well with a good heat on our open fire. would recommend.

Reply from Logs Near Me
Exactly as described
Exactly as described, crate was jam packed with logs and well wrapped as typically raining on day of delivery. Happy with logs and will definitely order again.

Reply from Logs Near Me
Great company
Great quality and good value. The driver was very helpful too with placement of pallet

Reply from Logs Near Me
Better comunication , about delivery
Fof the ease of purchasing on line , the quality of the goods, and the service and delivery I would give five stars.
But! once l had ordered and paid there was no more communication about the shipped order. I could not trace the order as stated, so l had to telepone the main company to check that l was getting my delivery on the chosen date the day before.

Reply from Logs Near Me
very poor after service
DO NOT USE
Ordered and paid for 4 boxes of logs on 13.12.23, for delivery on Fri 22.12.23.
Came home from holiday on Tues 19.12.23 to find 2 boxes of logs on my doorstep blocked in by my dustbin?
Contacted Logs Near Me office by phone and email on 4 occasions, to be told every time a call back would be given. None received after 2 days.
I am owed 2 boxes of logs or a refund for 2 boxes but Logs Near Me wont respond to my calls or emails. Very disappointing, poor after service

Reply from Logs Near Me
Great quality logs.
Great quality logs.
Priced similar to other suppliers per kg.
Prompt delivery.
Will use again .

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Reply from Logs Near Me
Logs arrived on time
Logs arrived on time. Beautiful dry logs. I’m sure they will burn well.

Reply from Logs Near Me
The wood is good and dried
The wood is good and dried. The delivery was on time, value for money wasn't as good.

Reply from Logs Near Me
No problems with the ordering…
No problems with the ordering everything was clearly shown on the site that told me what to do in a quick and easy way so I had no troubles which I found was great.

Reply from Logs Near Me
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