Logs Near Me Reviews 370

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We have always been very happy with the service from Logs Near Me. We order a crate of Kiln dried Birch Logs each time which arrive crated and wrapped in plastic to keep protected. The logs are unif... See more

Rated 4 out of 5 stars

Asked for Monday morning delivery on initial order. But had no conformation of this , Phoned main office Monday morning twice, to get conformation ,said would get someone to phone back ,twice, no o... See more

Rated 2 out of 5 stars

The logs themselves were good. Price was alright. Delivery was where the whole experience really suffered. Waited in for the whole day for delivery, called the office just before closing to check whet... See more

Rated 4 out of 5 stars

Excellent logs, right sized. (Only a couple in the crate looked too big for our burner and they split easily.) Good delivery, backed into our drive despite a tight corner on the lane outside. Less th... See more

Company replied

Company details

  1. Firewood Supplier

Written by the company

Logs Near Me is a trusted, family-run supplier of premium kiln-dried firewood and log burners, proudly serving homes and businesses across the UK. We believe that a great fire starts with great fuel, which is why we only supply logs that deliver exceptional heat output, clean burning, and long-lasting performance. Our selection includes ash and birch logs – both renowned for their consistent burn quality – available in a variety of sizes, weights, and price points to suit every home, fireplace, or stove. For those seeking a convenient and low-mess alternative, we also offer wood briquettes, which are easy to store, produce minimal ash, and provide a steady, efficient burn. Every log we sell is kiln-dried to achieve low moisture content, ensuring they light easily, burn hotter, and last longer than traditional seasoned logs. Whether you’re enjoying a cosy open fire, fuelling a wood-burning stove, or heating an outdoor space, our firewood is ready to perform. With free and fast delivery across the UK, we make it simple to keep your wood store stocked and your home warm. At Logs Near Me, we combine quality products, competitive prices, and friendly service you can rely on.


Contact info

4.1

Great

TrustScore 4 out of 5

370 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Delivered quickly and efficiently by…

Delivered quickly and efficiently by friendly driver - Just in time for the cold weather !! Thank you

November 21, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!


Rated 3 out of 5 stars

Great delivery timing but the size of…

Great delivery timing but the size of the bags of kindling was a little disappointing compared with other suppliers. Not as good value for money as I’d hoped.

November 21, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a 4-star rating – it's much appreciated! Please send us a picture of kindling.


Rated 1 out of 5 stars

Not a happy customer

Not a happy customer. No communication regarding delivery. Once arrived on first inspection all looked good. Quality control is lacking. As I unpacked and stacked the top layer, the logs underneath were huge! I ordered logs of 20 to 30cm but honestly more than 30% are over 40cm and some 50cm. Some of them are only half sawn through so they are effectively whole tree trunks. These are far too big for my wood burning stove and I am a widowed pensioner. I will now have to employ someone who can cut them to size, which once I have paid for them to be cut will prove more expensive than buying nice boxed logs from Amazon. I will not be using this company again and do not recommend.

November 24, 2023
Unprompted review
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a rating – it's much appreciated! Please contact us regarding this order.

Rated 5 out of 5 stars

LOGS FOR WOOD

Excellent logs delivered on time, I wil definetely use the company again. Cheers!l

November 13, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!


Rated 1 out of 5 stars

No communication on delivery time…

No communication on delivery time between supplier and courier. Wasted a whole day waiting for information
Won’t use them again

November 6, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a rating – it's much appreciated! We are very sorry for the inconvenience. The driver should call 1hour before the delivery on the delivery date. In your case the delivery date was 8th of November, and it was delivered 8th of November. We are very sorry for you experience.

Rated 5 out of 5 stars

Better than tipped

Better than tipped. Ordered a large crate, 710kg of kiln dried ash. Neatly stacked and contained with zero mess.

November 3, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

Is good service.

October 18, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

Good wood

Good wood - thanks

October 24, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

Excellent quality logs

Excellent quality logs, well packed. Not your fault but the delivery company you used wasn't happy about our lane. Two cancelled appointments before they finally managed to deliver on day three.

October 16, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

Great logs

Great logs, delivery excellent. Will use again, thanks

September 19, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

Logs arrived swiftly and packaged well…

Logs arrived swiftly and packaged well . The quality of the logs is superb and they have a long clean burn. Would definitely use again .
On a side note I requested a smaller delivery vehicle at checkout which was not sent. This caused trouble with neighbours as the driver tried to negotiate his 18 tonne wagon over their lawns !

September 18, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

P.S sorry for the inconvenience! In your case logistic company ignored this request...

Rated 5 out of 5 stars

Great product

September 10, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!


Rated 5 out of 5 stars

I can't comment on how well it burns…

I can't comment on how well it burns yet but the quality was good. It was a well stacked crate and therefore good value.

August 29, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

Amazing

Amazing! Quick delivery and all as described. Ordered the boxes of logs and they’re great.

August 23, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, not used any logs yet but they look ok,

July 30, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Rated 5 out of 5 stars

Hot Stuff

The quality of the logs makes them burn longer

April 2, 2023
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Reply from Logs Near Me

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

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