I bought a personalised cake from Lola's for pick up and all went perfectly. It was ready when they'd said it would be, pick up was smooth, it had been in the fridge so in perfect temperature, and ta... See more
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I recently got the cookie and cream cake for my teenage son it went down a treat rich and decadent my kids murder cake so it was nice for there to be some remaining as its a proper cake. Best pa... See more
We received the cake on time absolutely delicious beautifully decorated. This was supposed to be for my two aunts who turned 80 and unfortunately, the candles were not on the cake. We and a member of... See more
Would always see Lola's cupcakes on my way in the train station. Always wondered why it's always sold out. Decided to try them out and I know why they're always sold out now. Perfectly balanced swee... See more
Company details
About Lola's - Clapham Junction
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Contact info
1, 20 St John's Hl, London, SW11 1RU, London, England, United Kingdom
- 020 4587 2670
4.5
Excellent
75 reviews
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The Cake we ordered was the pink ribbon…
The Cake we ordered was the pink ribbon cake and it was for my daughter’s 1st birthday it was the best cake we had ever tasted. Amazing filling and incredible buttercream. Very pleased will be ordering again.
January 11, 2026
Wonderful large Eton Mess cake
Wonderful large Eton Mess cake, which I picked up from Clapham Junction. The staff were extremely helpful. Also it was just delicious and I ate too much. Thanks
January 4, 2026
Overall the staff were welcoming and…
Overall the staff were welcoming and helpful, ready to answer queries.
However the flavour I was looking for was not there (pistachio brownie), so I got something else.
The flavour was fine.
Otherwise happy with my experience.
December 24, 2025
Excellent throughout!
Ready exactly when it was meant to be, well boxed, efficient throughout and most importantly exceedingly delicious!
December 9, 2025
Birthday cake for teen
Got a lovely cake for my daughters birthday was everything I imagined pretty and perfect taste amazing too
December 7, 2025
Great experience and lovely and very…
Great experience and lovely and very tasty cake 😍
December 1, 2025
I ordered a cake for my daughter's…
I ordered a cake for my daughter's Christening and it was amazing. The timeframe was spot on, nice and easy collection. No fuss. Easy does it. Thank you.
December 1, 2025
The cake was delicious
The cake was delicious - for £42 the cake was an absolute bargain and super tasty.
November 9, 2025
Great cupcakes
Easy to order online.
Order was ready when promised.
Tasted great.
Freshness lasted for at least 2-3 days
November 3, 2025
Scrumptious cakes
Scrumptious cakes
Staff helpful and patient when can't make up mind.
Cakes are so moreish...
October 21, 2025
I ordered a dinosaur cake for my…
I ordered a dinosaur cake for my nephew's birthday. From the moment I picked I was happy with the presentation but the taste was what made the cake top tier. I will definitely be ordering many more cakes from lola cakes.
October 10, 2025
Easy to order, great customer service and delicious!
Easy to order on website and very helpful staff when I picked them up from Clapham Junction.
Great service and delicious cup cakes - best I've ever tasted!
October 8, 2025
Always joy when I have cake from Lola…
Always joy when I have cake from Lola price out ways the freshly baked cake.
October 1, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have tasted much better cakes
I have tasted much better cakes. The presentation of cake was beautiful I thought they would taste nice. I wouldn’t purchase them again and they weren’t worth the price. To be honest.
September 23, 2025
Unprompted review
Reply from Lola's - Clapham Junction
Hello Sharon,
Thank you for taking your time to share your feedback with us regarding your most recent purchase with us.
We are very sorry to hear that the taste of our cakes fell short of your expectation.
Our team take great care in crafting our cakes by hand using high quality ingredients and always baking our cakes fresh to ensure that we can provide delicious treats that taste and look amazing.
We will be certain to pass your feedback on to our bakery and product development teams to review as we are always seeking ways we can improve on feedback we receive.
If you would like to discuss your experience further with our team you can always reach us directly at hello@lolascupcakes.com.
Kind regards,
The cakes are beautiful ingredients…
The cakes are beautiful ingredients balanced only problem is the price for little cup cakes should be cheaper on box to little or make slightly bigger xx
Thank you for such a good experience and good ideas, especially your fruit cakes
August 25, 2025
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