My experience is the same every time I buy from Lola’s West Hampstead. Been going for years. The most delicious and luxurious cakes and cupcakes at affordable prices. I’ve ordered two birthday ca... See more
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See what reviewers are saying
Excellent cake! We choose Lola’s because a member of the family has a dairy intolerance. The range of vegan cakes is first class, meaning we can all enjoy the same cake without finding something diffe... See more
We ordered the Assorted Classic Mini Box Cup Cakes & the One Tier Ivory Pearl Lemon Wedding Cake Delivery was on Time Family & Guests Really Enjoyed the Cupcakes & the Lemon Wedding Cake. We... See more
We ordered a gluten free carrot cake as one of our friends is coeliac. Everyone (even the non-gluten-freers) really loved the cake, with some commenting it was the best carrot cake they’d ever had.... See more
Company details
About Lola's - Lola's Bakery West Hampstead
Written by the company
Shop Cakes
Shop Cupcakes
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Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
168 West End Lane, NW6 1SD, London, United Kingdom
- +44207 431 1904
4.6
Excellent
342 reviews
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Ready on time
December 26, 2024
friendly and helpful service
friendly and helpful service - and wow amazing cupcakes
December 17, 2024
Delicious carrot cake
Amazing carrot cake and very friendly staff at West Hampstead.
December 12, 2024
Delicious cake
Delicious cake, super fresh, tasty. Quick service. Very friendly staff.
December 10, 2024
Excellent cake!
December 1, 2024
Cake was fresh and very nice
Cake was fresh and very nice. We really loved the birthday cake design. Simple but elegant.
November 2, 2024
Easy ordering/pick up - delicious cakes
Easy ordering process online. Easy pick up from store in West Hampstead. Cake as always was delicious!
October 12, 2024
Lola's cakes are first choice for family celebrations
Lola's make many wonderful cakes, but a firm family favourite with adults and children for celebrations is the Victoria Sponge, medium-sized with a personalised message. It looks as spectacular as it tastes! Lola's big range of cupcakes is also a favourite for tea-time during the week. And a great place for lunch - good food and friendly service - I always bring friends here.
October 15, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
loved the cake but for that price
loved the cake but for that price, it seemed rather small especially for a victoria sponge cake...
October 12, 2024
Reply from Lola's - Lola's Bakery West Hampstead
Hello ,
Thank you for taking the time to leave this review.
I am sorry to hear that you found our prices to be a little high and I will pass this feedback onto our team to see if this is something we can work on for the future.
You can find the size guide on our website here https://www.lolascupcakes.co.uk/ServingGuide.aspx
If there is anything else we can help with please get in touch on hello@lolascupcakes.com
Kind regards,
Chris
Great experience as usual
Great experience as usual. Kids loved the cake, and collection was just perfect, at the bakery in West Hampstead where we also had a lovely breakfast!
October 8, 2024
Excellent cale décoration and taste!
October 7, 2024
Service very good
Service very good. Staff were very polite and professional. Cupcakes tasted amazing!!
September 28, 2024
They never disappoint!!
I ordered the Dinosaur Cake for my toddler for her 3rd birthday as she loves dinosaurs. The cake went down a treat at her playgroup. I was lucky enough to get a slice which was delicious. This is my second time ordering from Lola's Cupcakes. They never disappoint!!
September 26, 2024
Staff were nice and polite.
September 18, 2024
Easy ordeing process
Easy ordeing process. Was kept updated every step of the process to collection of my item.
August 24, 2024
TASTY FRESH & DELICIOUS
We ordered the Assorted Classic Mini Box Cup Cakes
& the One Tier Ivory Pearl Lemon Wedding Cake
Delivery was on Time
Family & Guests Really Enjoyed the Cupcakes & the Lemon Wedding Cake.
We would Definitely Order from Lola's Cupcakes again & would Recommend to Family & Friends
August 17, 2024
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