Picked up my birthday cake! Jade in the Bromley store is amazing! Always so friendly & helpful - offering exceptional customer service every time! We always go to Lola’s for the yummy delish cakes and... See more
Location
Switch locationMall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN Bromley, GB
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See what reviewers are saying
Great service! The cake was delicious, moist, and everyone enjoyed it. I’d love to see Lola’s Cupcakes offer more occasion cakes, such as graduation cakes. This one did the job perfectly, although the... See more
We ordered the chocolate heaven cake for my son’s bday. It was a fresh, good quality and delicious cake. Nicely done with our personalised message and safely packaged in this hot weather. We always en... See more
Have been a fan of Lola cupcake for a while now.. so when we were celebrating people birthdays ordering larger cakes from Lola’s was an obvious choice, and they did not disappoint. Great vegan option,... See more
Company details
About Lola's - Lola's Bromley
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN, Bromley, United Kingdom
- +44208 464 2732
4.7
Excellent
644 reviews
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Faultless!
I ordered the superhero cake online for my son’s birthday . The process was quick and easy to for ordering and collection and the final product was exactly as shown on the website. The cake tasted great and stayed soft for days. My son loved it! I every birthday cake from Lola’s so definitely recommend!
October 25, 2024
The cake was very tasty
The cake was very tasty, the sweetness was just right. The lady who served me was amazing, very friendly and quick service. I would order online again
October 26, 2024
The server was very helpful before this…
The server was very helpful before this visit and was very accommodating making this visit what I required.
October 23, 2024
Love Red Velvet cake
October 15, 2024
May use AI-assist with repliesRead more
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Terrible experience
Terrible experience. Ordered a cake, mini cupcakes, brownies and cheesecake for my daughter’s second birthday. Theme afternoon tea. Spent > £100 only for the mini cup cakes not to arrive. Called customer services and delivery man went to local Lola’s cupcake store and brought. Delayed everything let alone the embarrassment.
October 22, 2024
Reply from Lola's - Lola's Bromley
Hello,
Thank you for your review.
I am sorry about the issue you experienced with your delivery.
I have had a look at the order details and can see that the cupcakes were missing from the order. It does seem that this was rectified swiftly by the driver who collected a replacement box from the local Lola's store and returned to deliver them within your 9-5 delivery window.
I will be in touch via email to discuss this further.
Kind regards,
Chrissy
Yummy salted caramel cake
I ordered the salted caramel cake for my baby sprinkle and it was a hit for myself and guests. Very delicious.
October 13, 2024
Great tasting cake and very reasonably priced, we got quite a few slices from it! We very pleased with it!
Great tasting caje
October 12, 2024
Birthday cake
Amazing birthday cake was good to try something different but my favourite is still the black Forrest gateau
October 19, 2024
Delicious gluten free and vegan cake
Thank you for offering a gluten free and vegan cake. Not only did it mean a cake that my daughter could actually eat - but it was delicious! (It was the chocolate fudge and raspberry cake.)
October 17, 2024
Unicorn cake
Beautiful cake, loved the taste of the cake. Felt that the cake was small for the price of the cake
October 18, 2024
We purchased Chocolate and Raspberry…
We purchased Chocolate and Raspberry Cake and I would like to inform it was really delicious and that location staff service also excellent.
October 10, 2024
Great experience once again!
The cake was easy to order online and was ready for collection as requested, we do this for every birthday and it has always been super easy and delicious!
September 27, 2024
Excellent Product
Excellent Product
Excellent service, packaging and presentation. Authentic quality in taste as a carrot cake. Sustainability and longevity of cake, maintaining its freshness. Succulent to taste, with the accompaniment of the cream. Overall a delightful experience of eating, a carrot cake.
September 25, 2024
Doesn’t taste anything like the…
Doesn’t taste anything like the cupcakes. Just as well I didn’t purchase it myself as it was a free birthday cake. Disappointed
October 2, 2024
Reply from Lola's - Lola's Bromley
Hi Maria,
Thank you for leaving us your review.
I am sorry to hear you didn't enjoy the taste of your free birthday cake.
Please can you email over a few more details including the cake you had so that we can log this for the team to review.
I hope to hear from you soon.
Kind regards,
Shona
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