Great value, especially when using my loyalty points and additional loyalty discounts! The cake tasted absolutely lovely, and collection was so easy thanks to the convenient, easy-to-carry box.... See more
Location
Switch locationUnit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had such a lovely experience with Lola’s Cakes! Everything looked beautifully presented and tasted even better — light, fresh, and full of flavour. You can feel the care and creativity in every b... See more
Lovely, delicious and fresh as always. I always use lolas for special occassions. Staff at the canary wharf store are always so helpful. Once even helping me take 2 large cakes and 40 cupcakes to my c... See more
The celebration red velvet cake was delicious and looked wonderful for our celebration. Everyone at our party commented on how lovely the cake was. The lady who helped me at your Canary Wharf store... See more
Company details
About Lola's - Lola's Canary Wharf
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ, London, United Kingdom
- +44207 516 0534
4.6
Excellent
595 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely delicious birthday cakes
Absolutely delicious birthday cakes. We ordered the Unicorn cake in vanilla sponge and a Disney cake in chocolate sponge. Yummy!
May 17, 2025
Exceptional quality
Exceptional quality, delicious cake. Delivered as arranged. Would highly recommend!
May 16, 2025
Cake was amazing as always.
May 20, 2025
I was impress by the professionalism of the staff The ordering and collection process was…
The ordering and collection process was seamless, timely and smooth.
May 16, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The limited edition pistachio cake was…
The limited edition pistachio cake was not good at all. I had to throw away the cake as no one wanted to eat
May 10, 2025
Reply from Lola's - Lola's Canary Wharf
Hello Ashima,
Thank you for taking the time to leave this review.
I am sorry to hear about this, all of our cakes are baked fresh for delivery but I will be in touch to discuss this further with you.
Kind regards,
Chris
Best cakes & cupcakes in London
Best cakes & cupcakes in London. Such delicious mouthmelting sponges & creams. Simply AMAZINNNGGG!!!
May 2, 2025
Yummy moist cake
Amazing cake , it looked amazing 😍 and tasted so yummy . It was delicious
April 19, 2025
Delicious cake and on time delivery!
We ordered the Berry Cakr and it was excellent, delivery was on time, the cake itself was delicious, highly recommend Lola’s Cakes.
April 27, 2025
Well packaged and easy to transport
Well packaged and easy to transport, cake was yummy - standard that you expect from Lola
April 25, 2025
Perfection!!
I purchased this beautiful cake for my Mom's friend and she absolutely loved it.
The wrapping and presentation was amazing!
The cake was delicious!
Keep up the awesome work!
We will be back!
April 18, 2025
Great cake, simple and satisfying!
Great cake, tasty yet not too sweet. Only comment would be to reduce thickness of cream to make it lighter. Otherwise, a yummy cake 🎂
April 22, 2025
Best Easter Cake
Hi thanks so much for such a lovely, delicious and beautiful cake, it was a divine.
My mum age of 90 years old,ordered more .
It was super 👌 👍 😍 🥰
April 21, 2025
Beautiful cake visually and in taste
Beautiful cake visually and in taste. Delivered on time and I was notified throughout. The driver even rang me to confirm he had the correct address. The cake was delicious and when I asked questions via email I got a quick response. Thank you 🙏
April 13, 2025
I love love love this company honestly
I love love love this company honestly, I have brought two cakes for kids and I have zero zero zero faults exactly how you see it advertised is exactly how you will pick it and the flavour is 10/10 not one compliant. Very satisfied customer and one for life.
April 6, 2025
Wonderful cake for my daughters 18th …
Wonderful cake for my daughters 18th birthday. Beautifully decorated and tasted as good as it looked. Enjoyed by everyone.
March 23, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.