The woman with the headscarf greeted me warmly and made me feel right at home, eagerly helping me choose and recommending cupcakes. However, my experience with the manager was quite different. I order... See more
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Day in London, so arranged to collect 2 cakes in Covent Garden, fresh berries cake and chocolate fudge cake, both were absolutely amazing, both fresh,moist and both tasted delicious, package was bri... See more
Ordered for our 90th celebration at recent exhibition. Wanted an impressive cake that was easy to serve and this was just perfect. Large scale,with bite service mini cupcakes that looked great... See more
Another brilliant cake (Victoria sponge) for my daughter's 8th birthday! I've been getting Lola's birthday cake for my daughter for the last few years which she absolutely loves. The cakes are always... See more
Company details
About Lola's - Lola's Covent Garden
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Contact info
14-18 Neal Street, WC2H 9LY, Covent Garden, United Kingdom
- +44207 240 4249
4.7
Excellent
300 reviews
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Delicious cake absolutely beautifully…
Delicious cake absolutely beautifully decorated. A great service will definitely use again
February 26, 2024
Best tasting carrot cake I've ever had
February 24, 2024
The cake was delicious and beautiful
The cake was delicious and beautiful. Ready when promised and the clerk was super friendly.
February 13, 2024
Cup cakes were fantastic
Cup cakes were fantastic. Beautifully presented and very tasty
February 12, 2024
Cake made on time.
February 14, 2024
Lovely Red velvet Birthday cake
The cake was ordered online and super easy to customise/ personalise to our requirements.
It was for a 21st Birthday cake as my son loves Lola’s we thought we would surprise him with his favourite red velvet.
The cake was collected at the Covent Garden shop and the staff gave clear instructions on how to store it and keep it fresh. The only gripe was that it was torrential rain and the cake was placed in a paper bag which the cake quickly fell through once it got wet ( I would suggest that Lola sell a suitable bag on site as an extra for customers to purchase ( we did ask).
The cake was absolutely delicious and not to sweet and my son loved it. We also purchased the firework candles and this was a show stopper in the restaurant.
Thank you Lola’s for great service and one of the best red velvet cakes that we have ever eaten.
February 8, 2024
Amazing cakes
Consistently good, kids love it, and the price is amazing. My go to birthday cake shop.
January 31, 2024
The cake was amazing
The cake was amazing, tasted so delicious! And the service was also excellent.
February 9, 2024
I ordered the Strawberry and Cream cake…
I ordered the Strawberry and Cream cake in small size. It was very well presented and tasted delicious!
February 7, 2024
Beautiful birthday cake
Very easy to order and the cake not only looked good it tasted amazing as well
January 24, 2024
Really great service from Lola's
Really great service from Lola's. I ordered an opera cake which was absolutely delicious and really pretty. Being able to have it personalised with a message was great. It was packaged really well and it was good value. I'd definitely use Lola's again for a special occasion cake!
January 12, 2024
75th Birthday cake
The cake was superb, from ordering, collection and more importantly the taste! Would definitely use Lola's again.
January 15, 2024
Cake was wonderful just what my husband…
Cake was wonderful just what my husband loved for his 70th Burthday
January 15, 2024
Delicious cake
Delicious cake. Easy order and pick up. My daughter was delighted with her cake.
January 10, 2024
Good cake, bit small on size
Ordered a cake for 8 people and to be honest the size was not as I expected, you’ll get very small slices so I’d go for the bigger size. Apart from that, the cake was amazing and we all liked it and definitely will be happy to choose Lola’s again in the future.
January 5, 2024
I ordered a large Red Velvet birthday cake, fabulous!
I ordered a large birthday cake by phone. I made the enquiry by email fist and had a very quick response. I needed it for a Sunday delivery, which can prove difficult. They were so helpful in making selection, personalised message and candles. They gave me updates by phone message and email as to the time it would arrive It arrived to the venue on the day in a very big solid box so no damages. It was delicious. The experience was fantastic
January 7, 2024
Unprompted review
The most amazing red velvet cake
The most amazing red velvet cake, with macaroons, for my daughter’s Christmas birthday celebration!
December 25, 2023
Ordering was easy and straightforward
Ordering was easy and straightforward, and was always updated on the progress. Collection was very simple and the staff at Neal Street, Covent Garden branch were very polite and kind.
December 15, 2023
The cake was great and very delicious❣️
The cake was great and very delicious❣️
The staff were very very friendly. A short-term change was implemented without any problems.
November 30, 2023
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