Lola's - Lola's Covent Garden Reviews 

295
TrustScore 4.5 out of 5

4.7

14-18 Neal Street, WC2H 9LY Covent Garden, GB


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Rated 4 out of 5 stars

Great and helpful team at the Covent Garden kiosk. Removed a star as I had asked for a vegan cake, but it was unidentifiable, once put into the box(es) of 12 cakes, so the vegan was unable to eat it... See more

Rated 5 out of 5 stars

Delicious Bento Cake! I celebrated my birthday on a spontaneous family trip to London from Barcelona and found this lovely cake. I was able to personalise and order it online with just 48 hours’... See more

Rated 5 out of 5 stars

Day in London, so arranged to collect 2 cakes in Covent Garden, fresh berries cake and chocolate fudge cake, both were absolutely amazing, both fresh,moist and both tasted delicious, package was bri... See more

Rated 5 out of 5 stars

Ordered for our 90th celebration at recent exhibition. Wanted an impressive cake that was easy to serve and this was just perfect. Large scale,with bite service mini cupcakes that looked great... See more


Company details

  1. Cake Shop
  2. Bakery
  3. Cupcake Shop
  4. Online Food Ordering Service
  5. Take Away Service
  6. Wedding Bakery

About Lola's - Lola's Covent Garden

Written by the company

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Written by the company

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

295 reviews

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4.7

All reviews

(295)

5,914 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely Red velvet Birthday cake

The cake was ordered online and super easy to customise/ personalise to our requirements.
It was for a 21st Birthday cake as my son loves Lola’s we thought we would surprise him with his favourite red velvet.
The cake was collected at the Covent Garden shop and the staff gave clear instructions on how to store it and keep it fresh. The only gripe was that it was torrential rain and the cake was placed in a paper bag which the cake quickly fell through once it got wet ( I would suggest that Lola sell a suitable bag on site as an extra for customers to purchase ( we did ask).
The cake was absolutely delicious and not to sweet and my son loved it. We also purchased the firework candles and this was a show stopper in the restaurant.
Thank you Lola’s for great service and one of the best red velvet cakes that we have ever eaten.

February 8, 2024
Rated 5 out of 5 stars

Really great service from Lola's

Really great service from Lola's. I ordered an opera cake which was absolutely delicious and really pretty. Being able to have it personalised with a message was great. It was packaged really well and it was good value. I'd definitely use Lola's again for a special occasion cake!

January 12, 2024
Rated 4 out of 5 stars

Good cake, bit small on size

Ordered a cake for 8 people and to be honest the size was not as I expected, you’ll get very small slices so I’d go for the bigger size. Apart from that, the cake was amazing and we all liked it and definitely will be happy to choose Lola’s again in the future.

January 5, 2024
Rated 5 out of 5 stars

I ordered a large Red Velvet birthday cake, fabulous!

I ordered a large birthday cake by phone. I made the enquiry by email fist and had a very quick response. I needed it for a Sunday delivery, which can prove difficult. They were so helpful in making selection, personalised message and candles. They gave me updates by phone message and email as to the time it would arrive It arrived to the venue on the day in a very big solid box so no damages. It was delicious. The experience was fantastic

January 7, 2024
Unprompted review
Rated 5 out of 5 stars

Covent Garden Fantastic 5* service

I called with a last minute requirement and Mahir could not be any more helpful. Our company will definitely be using the service again & I want to thank them for delivering a lovely red velvet.

November 8, 2023

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