Loving Lola’s cup cakes for years now! For me they are the perfect combination of sweetness, flavour, quality and always fresh! My absolute favourites are chocolate and raspberry and mixed berry! I ha... See more
Location
Switch locationTicket Hall (next to visitor centre), Liverpool Street Underground Station, EC2M 7PP London, GB
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See what reviewers are saying
When I collected the cakes from Watford kiosk I was very disappointed as we had paid for cupcakes in the letter 4 for our twins 40th birthday they were all damaged . We phoned and told the company of... See more
Their cakes are simply the best you will ever eat. I love cake and eat plenty of it! But sadly been diagnosed with a Gluten intolerence recently. However, I still want cake! I made contact with Lola... See more
Slow service and therefore missed my train. Cake not kept chilled which was not communicated and collection was later afternoon so the cake had been left all day. Decor was ok, slightly disappointing... See more
Company replied
Company details
About Lola's - Lola's LiverPool St
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Contact info
Ticket Hall (next to visitor centre), Liverpool Street Underground Station, EC2M 7PP, London, United Kingdom
- +44203 966 8927
4.6
Excellent
197 reviews
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They managed to spell out a difficult…
They managed to spell out a difficult message (in a foreign language) with accuracy!
January 10, 2024
Cake was delicious
Cake was delicious, looked great and was easy to order and collect.
January 8, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Have been getting my daughters birthday…
Have been getting my daughters birthday cakes from Lola’s for 6 years, we picked the mermaid cake. The inside was a little dry and we served it on the day it was purchased.
January 3, 2024
Reply from Lola's - Lola's LiverPool St
Hello,
Thank you for taking time to share your opinion with us.
I am so sorry to hear your cake wasn't as moist as you expected.
We do recommend leaving your cake outside of the fridge for around 3 hours before eating as this allows the cake to soften up before eating it.
I will be in touch shortly to discuss this a little further with you.
Best wishes,
Marta
Delicious Red Velvet cake
Delicious Red Velvet cake - ready for collection on time. Staff at Liverpool St station very helpful
December 6, 2023
I was able to order with ease
I was able to order with ease, to collect on a day of my choosing, check out was easy and the cake didn’t cost an arm and a leg. I got a little message iced on the cake and it was beautifully done! Collection was easy and fuss free! I will be buying all my cakes from here in future! (Almost forgot to mention how fresh and tasty the cake was!!)
November 28, 2023
I went in to store to order my cake
I went in to store to order my cake. The process was quick and easy and the staff were very accommodating. I was really happy with the cake when I collected it. Thank you Lola's you never disappoint!
I am a regular customer and in my opinion Lola's do the best cakes, the cookies and cream is the best I have tasted.
November 29, 2023
AMAZING SERVICE
AMAZING SERVICE! Can go and pick up any time of the day and staff is very friendly and helpful. Cakes and cupcakes are really tasty and carefully made with patience. 100% Recommended! 10/10.
November 11, 2023
Really great customer service at…
Really great customer service at Liverpool Street station and a nice selection of cup cakes for the office! Thanks!
November 22, 2023
I received the 26 regular cupcakes at…
I received the 26 regular cupcakes at the time expected, it was well packed. I did not receive anything damaged, everything was on point! I should also highlight the softness of the cupcakes, amazing flavor, and balanced level of sugar. Loved it!
November 4, 2023
Hi I have often have Lola Cupcakes…
Hi I have often have Lola Cupcakes (which are always delicious ) so for my Daughters 40 Birthday I decided to order The Sweet Shop Layer Cake we were NOT disappointed the cake was EXCELLENT so yes I will be ordering again Thank You
November 1, 2023
Best Cupcake Ever
Just had a Lola’s cupcake for the first time. From the first bite it was the best cupcake I’ve ever tasted. Wow 🧁 will eat again, not too often though lol
November 4, 2023
Unprompted review
It was an absolute devine cake
It was an absolute devine cake, ive never tried anything like it, definitely thinking of buying them for delivery in the future
November 4, 2023
Unprompted review
Lovely soft moist cupcakes with…
Lovely soft moist cupcakes with delicious frosting delivered safely & on time!
October 26, 2023
Chocolate fudge cake was scrumptious
The cake was absolutely delicious!
I purchased a chocolate fudge cake from Lola’s cupcakes and all the guests at the party commented how tasty, moist and full of flavour it was.
Thanks so much. Will definitely buy again.
Very happy customer and more importantly the birthday boy loved it too!
October 21, 2023
Banging cake as always
Banging cake as always, was available to collect on time and in tact.
October 18, 2023
A BIG fan of Lola cupcakes
We are a BIG fan of Lola cupcakes. They are very innovative and bold with their flavors and none of the flavors ever disappointed us. Thery are located very conviniently at underground stations for me to pick a treat for my kids on my way home from office. They also gave me a free cake on my birthday (Thanks!). We got birthday cakes delivered with them twice and they never failed to amaze us and our guests with their delicious sweets!
September 29, 2023
The cakes were delicious
The cakes were delicious! The driver was prompt and so friendly. Great service.
September 25, 2023
Amazing
Amazing, delicious... You'll never miss them while on Liverpool Street. Even if you don't want to you will! Thank you
September 22, 2023
Unprompted review
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