We are a BIG fan of Lola cupcakes. They are very innovative and bold with their flavors and none of the flavors ever disappointed us. Thery are located very conviniently at underground stations for me... See more
Location
Switch locationTicket Hall (next to visitor centre), Liverpool Street Underground Station, EC2M 7PP London, GB
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See what reviewers are saying
Absolutely love the cupcakes! I buy frequently now, a mix of vegan and non vegan, for my family. All delicious! It’s difficult to choose! Any flavour is delicious! Very polite , pleasant and profe... See more
Slow service and therefore missed my train. Cake not kept chilled which was not communicated and collection was later afternoon so the cake had been left all day. Decor was ok, slightly disappointing... See more
Company replied
The cake was absolutely delicious! I purchased a chocolate fudge cake from Lola’s cupcakes and all the guests at the party commented how tasty, moist and full of flavour it was. Thanks so much. W... See more
Company details
About Lola's - Lola's LiverPool St
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
Ticket Hall (next to visitor centre), Liverpool Street Underground Station, EC2M 7PP, London, United Kingdom
- +44203 966 8927
4.5
Excellent
188 reviews
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The best cakes around
The best cakes around. You can’t beat a Lola’s cake. Friendly staff, on time and delicious.
February 6, 2023
got a cake for my daughter 16th she was…
got a cake for my daughter 16th she was over the moon with it and said it was the best cake ever! so delicious 🤤
February 1, 2023
Beautiful cake
February 4, 2023
Lifesavers
Lifesavers! My daughter has allergies and so being able to order her birthday cake and trust it will be safe for her, delicious for everyone and a really smooth experience for me is so brilliant. A real load off my mind. Thank you
February 3, 2023
Easy to order
The ease of locating items and the ordering process on the website. The collection process is straightforward as well. Cake was well received by my colleagues.
January 19, 2023
Ordered online
Ordered online, really easy, got exactly what I asked for, originally asked for delivery but I changed it to pick up from Liverpool Street, all ready when I got there, kept me up to date with emails
January 19, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My daughters name was spelt wrong on…
My daughters name was spelt wrong on her 1 st birthday cake
January 8, 2023
Reply from Lola's - Lola's LiverPool St
Hello Yasmin,
Thank you for taking the time to leave this review.
I am so very sorry to see that there was a spelling mistake on your order.
This certainly is not up to our usual standards and I will certainly be passing this onto the relevant departments.
In the meantime, I am going to send over a quick email to discuss this further.
Once again, I am so very sorry about this and I look forward to your reply.
Best wishes,
Millie
The taste was amazing
The taste was amazing. We enjoyed a lot. And my daughter like that cake so much.
January 5, 2023
Easy to order and collect and cake was…
Easy to order and collect and cake was of course delicious!
December 16, 2022
Cake for an anniversary 🎉🎂
Went to get a cake that was done for my anniversary and honestly tasted amazing and made my wife happy as it's her favourite cake shop. So they get a 5 star from me
December 12, 2022
Delicious cake
Delicious cake, very neatly decorated, exactly like on the website, and very easy to order. Really happy with the service and quality, and have already ordered another!
December 10, 2022
Placing an online order was very easy
Placing an online order was very easy. Everything was ready on time, even early. We appreciated the option to buy gluten free cupcakes. The cupcakes were beautiful and delicious!
December 9, 2022
The cake was okay
The cake was okay, I just didn't like the texture and mouth feel of the icing.
December 2, 2022
Reply from Lola's - Lola's LiverPool St
Hello Mary,
Thank you for taking the time to review our product.
I am sorry you did not enjoy your cake.
This does not reflect our usual standard at all and I will pass your feedback to our bakery manager to review.
I will be in touch shortly to discuss.
Best wishes,
Shona
Liverpool Street station Lola’s
Liverpool Street station Lola’s , friendly and helpful staff , easy access to shop , good location , was open early on a Sunday which was very convenient as my daughters birthday was on a Sunday, everyone enjoyed the taste of the cake , and the presentation of the rainbow 🌈 vanilla cake 🎂
November 20, 2022
Lovely birthday cake
Great cake . Very efficient service . Collected at Liverpool Street and service was 5 star
November 19, 2022
Tasty Cakes
I loved these cakes. I got the box of 6 fruit selection cupcakes. They tasted amazing.
The service at this pickup location was great. lovely people lovely cakes
November 18, 2022
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