The cupcake itself was very enjoyable but the staff taking care of the London Bridge Underground branch on Monday evening were rude and bare minimum. I waited patiently for the server to acknowledge t... See more
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Truely succulent and by far the best combo ever. The Red velvet so fluffy, the raspberry and chocolate to die for. The lemon has a beautiful kick, and my god am I missing my blueberry flavour . The ca... See more
I ordered 70 mini cupcakes for my wedding reception with a personalised photo on top. They were easy to collect and so delicious! I knew I wanted Lola’s because they are my favourite cake in London... See more
My experience was truly wonderful thanks to the Brazilian lady with gray hair, who assisted me with such care, patience, and kindness. She showed great professionalism while also conveying a rare warm... See more
Company details
About Lola's - Lola's London Bridge
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
London Bridge Underground Station, SE1 3QX, London, United Kingdom
- +44203 991 0192
4.7
Excellent
411 reviews
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Beautiful Frozen cake
I bought a Frozen cake for my dauther and it looked even more beautiful thank in the pictures. The packaging was great and it arrived in an excellent condition. I received notifications to keep me informed of the time of arrival. I'd definitely recommend Lola's and will buy more cakes. Thank you!
November 10, 2025
Red velvet best cake in the world
Delicious cake, I really think Lola’s red velvet is the best cake in the world! Handy to pick it up from a station and reduces the cost.
October 31, 2025
Soooo scrumptious. The BEST
Bought a cupcake for my friend. It was her first time trying Lola’s cupcakes. Oh my goodness. Our cakes were absolutely SCRUMPTIOUS. Soooo delicious. Lola’s Cupcakes are the BEST. Always moist, fresh and mouthwatering. I love them 💖
November 4, 2025
Amazing service and even better cupcakes
The whole process was straightforward. I phoned to place my order and they were very helpful answering all my questions about ingredients. We collected the cakes without any problems and again they were great. The main thing was the cupcakes were delicious and everyone at my son's 30th loved them. Lots of variety and vegan options. You may think they are a bit pricey but definitely worth it.
October 25, 2025
The cake was delicious 😋 we were happy…
The cake was delicious 😋 we were happy with it.
October 25, 2025
AMAZING!!
My 21st birthday cake was absolutely beautiful i was so happy and it tasted amazing and great quality! Thank you again Lola’s Cupcakes!!
October 23, 2025
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Great cake, bad service
The cake was great! The service very average. I’d ordered an £80 cake and when I arrived at London bridge the guy was more concerned with his FaceTime phone call than serving. I had to wait in a long line of people buying cupcakes even though the other guy behind the counter was doing nothing. After a very long wait I got my cake and it did look and taste good but not a good customer mindset.
October 13, 2025
Reply from Lola's - Lola's London Bridge
Hi Helena,
Thank you for taking the time to leave your feedback.
I am glad to hear you enjoyed our Gluten Free Chocolate and Raspberry Cake.
I am very sorry the service you experienced at our London Bridge store was not up to our usual high quality here at Lola's and I am very sorry about this.
I will log this feedback to the area manager and store manager to review.
I will be in touch over email to discuss this further.
Kind regards,
Shona
A fantastic red velvet cake!!!
October 14, 2025
Great cake
Great cake. Good quality and flavour. Process of collection straight forward
October 13, 2025
Second time I’ve used Lola’s and been…
Second time I’ve used Lola’s and been very happy both times, great tasting, well packaged and delivery service is great, highly recommended
September 28, 2025
Such beautiful as well as delicious…
Such beautiful as well as delicious cake!! Will definitely order it again!
September 29, 2025
Amazing red velvet birthday cake
September 18, 2025
Reply from Lola's - Lola's London Bridge
Hello Maria,
Thank you for leaving us a review.
Please do email us on hello@lolascupcakes.com with some further details to let us know how we can help.
Best wishes,
Chloe
Very swift service and gave me a good…
Very swift service and gave me a good bag to hold the order
September 6, 2025
Exceptional and Welcoming Service
My experience was truly wonderful thanks to the Brazilian lady with gray hair, who assisted me with such care, patience, and kindness. She showed great professionalism while also conveying a rare warmth that made the whole process much more pleasant. It’s clear that she loves what she does, and her confidence and attention to detail really stand out. Service like this makes all the difference and deserves to be recognized!
August 29, 2025
Order process very smooth
Order process very smooth, was able to click and collect at a local station.
August 23, 2025
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