From ordering online to collecting from the ship in London Bridge, everything was seamless. And again, the cupcakes were superb. We ordered the mini cup cakes this time, a box of normal and a box of... See more
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We have been ordering lolas cakes for Birthdays for many years and they never disappoint. Every cake we order is fresh and delicious. Orders are always ready early morning if I'm collecting. Lola... See more
The cupcake itself was very enjoyable but the staff taking care of the London Bridge Underground branch on Monday evening were rude and bare minimum. I waited patiently for the server to acknowledge t... See more
Company replied
The best cupcakes in town. Love love love the kunefe pistachio cupcake. I dont think there's anything more yummy than those cupcakes.
Company details
About Lola's - Lola's London Bridge
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Contact info
London Bridge Underground Station, SE1 3QX, London, United Kingdom
- +44203 991 0192
4.8
Excellent
428 reviews
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The cake was delicious 😋 we were happy…
The cake was delicious 😋 we were happy with it.
October 25, 2025
AMAZING!!
My 21st birthday cake was absolutely beautiful i was so happy and it tasted amazing and great quality! Thank you again Lola’s Cupcakes!!
October 23, 2025
A fantastic red velvet cake!!!
October 14, 2025
Great cake
Great cake. Good quality and flavour. Process of collection straight forward
October 13, 2025
Second time I’ve used Lola’s and been…
Second time I’ve used Lola’s and been very happy both times, great tasting, well packaged and delivery service is great, highly recommended
September 28, 2025
Such beautiful as well as delicious…
Such beautiful as well as delicious cake!! Will definitely order it again!
September 29, 2025
Amazing red velvet birthday cake
September 18, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Lola's - Lola's London Bridge
Hello Maria,
Thank you for leaving us a review.
Please do email us on hello@lolascupcakes.com with some further details to let us know how we can help.
Best wishes,
Chloe
Very swift service and gave me a good…
Very swift service and gave me a good bag to hold the order
September 6, 2025
Exceptional and Welcoming Service
My experience was truly wonderful thanks to the Brazilian lady with gray hair, who assisted me with such care, patience, and kindness. She showed great professionalism while also conveying a rare warmth that made the whole process much more pleasant. It’s clear that she loves what she does, and her confidence and attention to detail really stand out. Service like this makes all the difference and deserves to be recognized!
August 29, 2025
Order process very smooth
Order process very smooth, was able to click and collect at a local station.
August 23, 2025
Delicious birthday cake
The most delicious vegan cake I have ever eaten! I got it for my mum’s 70th birthday and she loved it.
Cake is decorated nicely with berries and fruit and isn’t overly sweet.
August 18, 2025
Mother's Beautiful cake
Beautiful cake, well made and beautifully presented.Box was of quality and so easy to carry due to having handles which helped massively.
As my experience was great I will be purchasing in the future and have recommended Lola to many.
My comment is that Lola should offer promotions or deals on their cake at time.
As promotions make products more appealing, encourage trial and repeats purchases and create positive associations with the brand.
Lola cakes are beautiful but, they are costly and some maybe not be able to afford the cost.
August 19, 2025
The best Gluten Free Birthday Cake we…
The best Gluten Free Birthday Cake we have ever ordered!!!
Customer Service was amazing from start to finish and the cake well everybody wanted a piece.
Thanks for helping make my Mother’s 60th Birthday so special.
August 19, 2025
Lovely service & cake was fantastic
Very helpful staff who helped me to select the right cake for our party's dietary needs with the cake ready to be collected on the day.
The cake itself was great & professional looking, very please & happy to order again.
August 18, 2025
Great tasting cake and service
Lola’s cupcake cakes have won my heart. I ordered a cake in advance for a birthday and it was ready on time. Communication is great and I’ve decided I’ll be getting my wedding cake made by them. I would highly reccomend. Their cakes are also still very fresh a couple days after purchase if stored in the correct conditions.
August 17, 2025
Delicious but sweet, too sweet too much sugar
Completely loved the decor of the cake and the flavours of the jam and the strong vanilla taste. However I must say the icing was way too sweet so it made the cake have less of an effect especially when there’s already some sugar in the cake. Other than that it was delightful.
August 12, 2025
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