Lola's - Lola's London Bridge Reviews 

411
TrustScore 4.5 out of 5

4.7

London Bridge Underground Station, SE1 3QX London, GB


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Rated 3 out of 5 stars

The cupcake itself was very enjoyable but the staff taking care of the London Bridge Underground branch on Monday evening were rude and bare minimum. I waited patiently for the server to acknowledge t... See more

Company replied

Rated 5 out of 5 stars

Truely succulent and by far the best combo ever. The Red velvet so fluffy, the raspberry and chocolate to die for. The lemon has a beautiful kick, and my god am I missing my blueberry flavour . The ca... See more

Rated 5 out of 5 stars

I ordered 70 mini cupcakes for my wedding reception with a personalised photo on top. They were easy to collect and so delicious! I knew I wanted Lola’s because they are my favourite cake in London... See more

Rated 5 out of 5 stars

My experience was truly wonderful thanks to the Brazilian lady with gray hair, who assisted me with such care, patience, and kindness. She showed great professionalism while also conveying a rare warm... See more


Company details

  1. Cake Shop
  2. Bakery
  3. Cupcake Shop
  4. Online Food Ordering Service
  5. Take Away Service
  6. Wedding Bakery

About Lola's - Lola's London Bridge

Written by the company

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Written by the company

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Contact info

  • London Bridge Underground Station, SE1 3QX, London, United Kingdom

  • +44203 991 0192

4.7

Excellent

TrustScore 4.5 out of 5

411 reviews

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4.7

All reviews

(411)

5,835 reviews in the last 12 months

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Rated 5 out of 5 stars

Delicious birthday cake

The most delicious vegan cake I have ever eaten! I got it for my mum’s 70th birthday and she loved it.

Cake is decorated nicely with berries and fruit and isn’t overly sweet.

August 18, 2025
Rated 5 out of 5 stars

Mother's Beautiful cake

Beautiful cake, well made and beautifully presented.Box was of quality and so easy to carry due to having handles which helped massively.

As my experience was great I will be purchasing in the future and have recommended Lola to many.

My comment is that Lola should offer promotions or deals on their cake at time.

As promotions make products more appealing, encourage trial and repeats purchases and create positive associations with the brand.

Lola cakes are beautiful but, they are costly and some maybe not be able to afford the cost.

August 19, 2025
Rated 5 out of 5 stars

Lovely service & cake was fantastic

Very helpful staff who helped me to select the right cake for our party's dietary needs with the cake ready to be collected on the day.
The cake itself was great & professional looking, very please & happy to order again.

August 18, 2025
Rated 5 out of 5 stars

Great tasting cake and service

Lola’s cupcake cakes have won my heart. I ordered a cake in advance for a birthday and it was ready on time. Communication is great and I’ve decided I’ll be getting my wedding cake made by them. I would highly reccomend. Their cakes are also still very fresh a couple days after purchase if stored in the correct conditions.

August 17, 2025
Rated 4 out of 5 stars

Delicious but sweet, too sweet too much sugar

Completely loved the decor of the cake and the flavours of the jam and the strong vanilla taste. However I must say the icing was way too sweet so it made the cake have less of an effect especially when there’s already some sugar in the cake. Other than that it was delightful.

August 12, 2025
Rated 4 out of 5 stars

Taste so good

I brought 2 cupcakes for myself and my little girl the taste was amazing but I brought her a unicorn 1 as a treat for doing well in school and when I opened the box it had lost it's pattern so was now just a purple blob I would definitely buy again but only if she is with me

July 3, 2025
Rated 5 out of 5 stars

The cake was delicious

The cake was delicious. The website provided good descriptions including the dimensions of the different sizes available. Ordering and collection was straightforward.

May 30, 2025
Rated 5 out of 5 stars

Easy and fast ordering and collection

Easy ordering experience online and collection was also super smooth, I placed the order on Tuesday to collect the cake on Thursday morning from their London Bridge branch, it's more of a kiosk really. I was there at 7am for their opening time and although the kiosk was not set up yet, the staff member brought my cake straight away and the whole experience was very quick. The cake was absolutely delicious and definitely a hit with my colleagues.

June 7, 2025
Rated 5 out of 5 stars

The best cakes and cupcakes

The best cakes and cupcakes. 😋
I ordered birthday cakes and cupcakes multiple times.
Fresh, light, delicious.
I will definitely order again.
Overall great experience ! 😀

May 25, 2025

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