I ordered the small carrot cake online and special wording. From ordering to pick up at London Marylebone Station I couldn’t fault Lola’s. The cake was outstanding. Best carrot cake I’ve had in a l... See more
Location
Switch locationMarylebone Railway Station, Melcombe Place, NW1 6JR London, GB
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See what reviewers are saying
It was easy to order the cake online, select the personalized message. The cake was ordered about 2 days prior to collection and it was ready by the requested date. The cake wasn't too sweet but i... See more
I made enquiry by email first, very helpful. Then ordered the cake and picked it up in couple of days, easy to choose the date. I picked up day before my daughter’s party. It was kept cool in the Mary... See more
The absolute best cakes ever! I always order my birthday cakes from Lola’s, and they never disappoint. The quality and service are truly exceptional, and every cake is fresh, stunningly beautiful, and... See more
Company details
About Lola's - Lola's Marylebone
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
Marylebone Railway Station, Melcombe Place, NW1 6JR, London, United Kingdom
- +44203 514 2234
4.7
Excellent
150 reviews
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The lady who helping me at the…
The lady who helping me at the Marylebone station was lovely and kind.
July 13, 2026
My daughters bday cake
I made enquiry by email first, very helpful. Then ordered the cake and picked it up in couple of days, easy to choose the date. I picked up day before my daughter’s party. It was kept cool in the Marylebone station. Friendly lady showed to me and packed it in an easy to hold Lola’s carrier/gift bag. Cake was so delicious, not a piece left. Cake was for 14 /medium size. Thank you! Will definitely order again.
June 26, 2026
Carrot cake
I ordered the small carrot cake online and special wording. From ordering to pick up at London Marylebone Station I couldn’t fault Lola’s. The cake was outstanding. Best carrot cake I’ve had in a long while. My daughter loved it. Thank you Lola’s will definitely be buying from you again.
June 26, 2026
Lovely
Always greeted with a smile at the Marylebone station branch. Delicious cupcakes and the mini selection is my preferred go to.
June 8, 2026
Excellent customer service from staff.
Excellent customer service from staff.
Amazing cupcake.
May 13, 2026
The best cakes
The absolute best cakes ever! I always order my birthday cakes from Lola’s, and they never disappoint. The quality and service are truly exceptional, and every cake is fresh, stunningly beautiful, and unbelievably delicious. Honestly, I couldn’t ask for anything more—Lola’s makes every celebration extra special. Thank you, Lola’s Cupcakes!
April 30, 2026
Incredible chocolate and pistachio cake
April 18, 2026
Lovely cakes utterly delicious
April 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The employee has absolutely no customer…
The employee has absolutely no customer service skills
April 2, 2026
Reply from Lola's - Lola's Marylebone
Hello,
Thank you for taking the time to give us your feedback.
I am very sorry for any disappointment on your recent visit. We always aim to make a visit to our stores an enjoyable experience for our customers.
We would like to understand this further and log this for store team management to review.
Please kindly send an email to hello@lolascupcakes.com and we shall be happy to help further with this.
We look forward to hearing from you soon.
Kind regards,
Perfection!
Very delicious cupcakes! Gone in 60 seconds! And the cupcakes tin is large and good quality!
March 20, 2026
The experience of ordering and…
The experience of ordering and collecting the cake was perfect! It was in great condition and was very easy to collect with a copy of email.
January 26, 2026
Absolutely mouthwatering
It cake was perfect for my sons birthday so soft and fluffy the sweetness was perfect Lola’s is my go to never disappoint!!!
December 20, 2025
This cake was gorgeous
This cake was gorgeous! A cake for 45 people could be disastrously dry or tasteless but this was not one of those.
November 17, 2025
The Eton cake I ordered online
The Eton cake I ordered was delicious. I am from a baking background and know how cakes should taste. It was delivered on time and was in great condition plus packaging was perfect.
November 8, 2025
Another great Lola cake
Another great Lola cake - as ever a quality, extremely tasty cake for my husband’s birthday. Easy to collect from a central London branch from a helpful assistant.
September 20, 2025
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