Lola's - Lola's Selfridges London Reviews 

372
TrustScore 4.5 out of 5

4.7

Food Hall, Selfridges, 400 Oxford Street, W1A 1AB London, GB


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Rated 3 out of 5 stars

I now find that the cakes and cupcakes are not tasting as great anymore and are not as moist as cakes and cupcakes should be. I especially think for the prices they should be tasting great. Also the b... See more

Company replied

Rated 5 out of 5 stars

This is not the first time that we have ordered from Lola’s. We have tried almost all kinds of cupcakes, Vegan Birthday cake and recently we tried the Velvet Birthday Cake. OMG, it was sooo delicious... See more

Rated 5 out of 5 stars

Consistently the absolute BEST cakes and cupcakes! Whether I've picked up from Selfridges or ordered to my home, Presentation, consistency, flavour, always so so amazing! SO impressed by how well pac... See more

Rated 5 out of 5 stars

Every Friday evening after work as my treat, I make my way to selfridges to be greeted by the lovely ladies on the lola's counter. I always order a one vanilla and one chocolate hazelnut cupcake. The... See more


Company details

  1. Cake Shop
  2. Bakery
  3. Cupcake Shop
  4. Online Food Ordering Service
  5. Take Away Service
  6. Wedding Bakery

About Lola's - Lola's Selfridges London

Written by the company

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Written by the company

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Contact info

  • Food Hall, Selfridges, 400 Oxford Street, W1A 1AB, London, United Kingdom

  • +44207 318 3146

4.7

Excellent

TrustScore 4.5 out of 5

372 reviews

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4.7

All reviews

(372)

5,899 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent cake

Excellent cake, I ordered lemon with a vanilla and jam filling, unusual choice but was delicious, it also kept for days without the flavor changing.

November 14, 2023
Rated 5 out of 5 stars

The cake was amazing

The cake was amazing - not only did it taste great, the picture I sent for the top was really good quality and the birthday girl loved it! Thank you Lola’s Cupcakes!

November 14, 2023
Rated 5 out of 5 stars

Great service

Great service, helpful staff on counter, NHS discount given and the delicious cake was delivered on time perfectly for a surprise party.

November 6, 2023
Rated 5 out of 5 stars

Very nice cake

I must say that I was impressed with the birthday cake I had made the taste & the decoration was what I saw on the website,
I will definitely order again in the future.

October 19, 2023
Rated 5 out of 5 stars

All was great

All was great
Nice cakes
Stuff was very helpful
Just one small thing-- I think there was too much sugar in topping, but maybe it is just me.
Thanks a lot

October 5, 2023
Rated 5 out of 5 stars

Friendly team

Friendly team, very professional and kind. Cake was excellent, and held it for an extra day when I couldn't make it in time to collect. Highly recommend.

September 29, 2023

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