I now find that the cakes and cupcakes are not tasting as great anymore and are not as moist as cakes and cupcakes should be. I especially think for the prices they should be tasting great. Also the b... See more
Company replied
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I now find that the cakes and cupcakes are not tasting as great anymore and are not as moist as cakes and cupcakes should be. I especially think for the prices they should be tasting great. Also the b... See more
Company replied
This is not the first time that we have ordered from Lola’s. We have tried almost all kinds of cupcakes, Vegan Birthday cake and recently we tried the Velvet Birthday Cake. OMG, it was sooo delicious... See more
Consistently the absolute BEST cakes and cupcakes! Whether I've picked up from Selfridges or ordered to my home, Presentation, consistency, flavour, always so so amazing! SO impressed by how well pac... See more
Every Friday evening after work as my treat, I make my way to selfridges to be greeted by the lovely ladies on the lola's counter. I always order a one vanilla and one chocolate hazelnut cupcake. The... See more
Written by the company
Written by the company

Finest ingredients, passionate bakers, handcrafted cupcakes.

Food Hall, Selfridges, 400 Oxford Street, W1A 1AB, London, United Kingdom
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Delicious Black Forest gateau decorated as a birthday cake. Pre ordered and available for collection as agreed. Flawless.
Fabulous service everything was great with the order thank you. Ordered a birthday cake personalised for pick up from London selfridges.
Great cakes
Service at Selfridges- one server a little impatient and not forthcoming when explaining the cake options available.. and it wasn’t clearly advertised.
Eg which cakes were in display - name of the cake and the type of sponge
Really good website to choose your cake. Lots of options at different price points. Collection also easy as you had so many access points. Called customer service with question they were so helpful. Cake was perfect and gorgeous to eat. Made my husbands week. We’re still eating it! Recommended you to everyone, thanks Lola’s cakes
I ordered the carrot cake for a friend’s 82nd birthday. She was so happy with it. From the packaging to the message on top and of course the cake itself was delicious.
Cake turn out as it showed online. Only criticism is that it didn’t come with free candle. If you buy a single birthday cupacke they give you free candle. But having spent almost £50 on a bday cake I was told I don’t get free candle.
Got my birthday cake. Hazelnut flavour was delicious and perfect sweetness.
We had a beautiful and delicious cake from Lola's for our gender reveal! Everyone commented how wonderful it looked and how great it tasted - couldn't have asked for anything more
Bought the GF& Vegan Fudge cake, which was tasty, no refined sugar and loved by my diabetic friend & father.. I also had GF Tropical Opera cake, which was amazing, had mango&raspberry & passionfruit ganache..on the sweet side and would have preferred cream cheese, but my friends loved it
Great staff at the Selfridges counter. Cupcakes were lovely and moist. We got to try a free brownie - millionaire. It wasn't as amazing as the normal brownie. Too sweet and slight caramel taste. Looking forward to their vegan gluten free range expanding so all family members can enjoy.
Excellent service and easy ordering. Many thanks,
The cupcakes were very well packaged. Each box was opened and shown to me so I could check the cupcakes. Beautifully decorated they looked lovely and tasted delicious. I picked them up Xmas Eve and we were able to enjoy them for the following 3 days. They kept very well.
I had an issue with my icing picture. I picked the cake from Selfridges and took it straight home. The pic has slid off. I’m a pastry chef too so I was shocked to see that the chefs has stuck the pic with icing … they need to be using an ice spray! And then the costumer helpline lady decided to tell me that I might have left it somewhere hot…it was on the train with me and at home within 45 mins and it’s cold in london for any accidents of melting to happen.
Secondly, I ordered a raspberry and chocolate cake…where was fhe raspberry??? There were 4 raspberries stuck on top of the cake and no hint of raspberry inside the cake. Honestly what the hell

Reply from Lola's - Lola's Selfridges London
Yes it’s one of the best cakes I’ve eaten! My partner enjoyed his cake
The people stuff was really friendly. The Cupcake was perfect. Light und fluffy with good taste of icing.
Their customer service team was absolutely amazing and they communicated through all the steps with me. Then the CAKE, it was absolutely beautiful and made my baby shower complete.
It was a great birthday cake , genuinely really tasty. (I ordered the hazulnut chocolate one)
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