My baby sister is in hospital and she has been told she cannot have any more operation.so I needed something comforting to get through what has been going for the pass month. Just able to set in Selfr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a small vintage cake for my 23rd birthday and everything was absolutely perfect! The cake looked beautiful, tasted amazing, and the “Twenty Three” personalization was exactly what I wanted.... See more
This is not the first time that we have ordered from Lola’s. We have tried almost all kinds of cupcakes, Vegan Birthday cake and recently we tried the Velvet Birthday Cake. OMG, it was sooo delicious... See more
I now find that the cakes and cupcakes are not tasting as great anymore and are not as moist as cakes and cupcakes should be. I especially think for the prices they should be tasting great. Also the b... See more
Company replied
Company details
About Lola's - Lola's Selfridges London
Written by the company
Lola's - Let's Celebrate !
Written by the company

- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.

Contact info
Food Hall, Selfridges, 400 Oxford Street, W1A 1AB, London, United Kingdom
- +44207 318 3146
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The cake was excellent
Easy to deal with staff.
Very helpful.
Cant beat service with a smile.
The cake was excellent
Lolas cupcakes
I bought a chocolate cake for a Special occasion and we are all very happy with the cake and price is very good and the cake is great.
Daughters 21st cookies and cream cake
Daughters 21st cookies and cream cake - loved by daughter and all - delicious . Great customer service
Very good to deal with the process was…
Very good to deal with the process was very easy sizes were available to choose from and the sales person very efficiently dealt with my order and the choice I make for a cake.
Friendly service
Friendly service. No rush. Helped me pick the flavours I wanted. Packaged the cupcakes well.
Lovely cakes
Lovely cakes. Tried the mini-vegan cupcakes and non-vegan chocolate raspberry bday cake. Added a photo to the bday cake and it looked very cute. All yummy.
Many thanks.
Just make sure to keep the mini- cupcakes box very straight as they can move around with slight movements of the box.
The best cakes
The best cakes. Everytime!! Lola’s never disappoints and all your guests will be talking about how delicious it was for days!!
The staff at Lola's are the best the…
The staff at Lola's are the best the cakes are always top tier 😉 the best cakes in town beautifully made .
THE CAKE WAS MOIST AND NOT TOO LEMONY…
THE CAKE WAS MOIST AND NOT TOO LEMONY IT WAS DELICIOUS!
I got a cake for my birthday and of…
I got a cake for my birthday and of course it had to be the most chocolatey one my eyes could see. It was heavenly, just like its name. I absolutely love Lola's. I am a fan and a customer since 2011 and it remains my favourite treat. Keep making those delicious cupcakes and cakes and I will stay an avid fan forever.
Fantastic cake 🎂 for my birthday
Fantastic cake 🎂 for my birthday. I have been a customer with you for a number of years now, and your cakes have only got better. Really appreciate the taste. And the excellent quality 👌
The cake looked beautiful
The cake looked beautiful, tasted lovely and moist, no complaints x
Birthday cupcake
I had a great experience buying my favourite cupcake on my birthday.
The gluten free vegan chocolate
The gluten free vegan chocolate raspberry cake is utterly delicious. It is definitely my favourite chocolate cake!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







