Lola's - Lola's Selfridges London Reviews 

383
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TrustScore 4.5 out of 5

4.7

Food Hall, Selfridges, 400 Oxford Street, W1A 1AB London, GB

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Rated 5 out of 5 stars

My baby sister is in hospital and she has been told she cannot have any more operation.so I needed something comforting to get through what has been going for the pass month. Just able to set in Selfr... See more

Rated 5 out of 5 stars

I ordered a small vintage cake for my 23rd birthday and everything was absolutely perfect! The cake looked beautiful, tasted amazing, and the “Twenty Three” personalization was exactly what I wanted.... See more

Rated 5 out of 5 stars

This is not the first time that we have ordered from Lola’s. We have tried almost all kinds of cupcakes, Vegan Birthday cake and recently we tried the Velvet Birthday Cake. OMG, it was sooo delicious... See more

Rated 3 out of 5 stars

I now find that the cakes and cupcakes are not tasting as great anymore and are not as moist as cakes and cupcakes should be. I especially think for the prices they should be tasting great. Also the b... See more

Company replied


Company details

  1. Cake Shop
  2. also in
  3. Bakery
  4. Cupcake Shop
  5. Online Food Ordering Service
  6. Take Away Service
  7. Wedding Bakery

About Lola's - Lola's Selfridges London

Written by the company

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Written by the company

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Contact info

  • Food Hall, Selfridges, 400 Oxford Street, W1A 1AB, London, United Kingdom

  • +44207 318 3146

4.7

Excellent

TrustScore 4.5 out of 5

383 reviews

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4.7

All reviews

(383)

5,792 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lolas cupcakes

I bought a chocolate cake for a Special occasion and we are all very happy with the cake and price is very good and the cake is great.

December 11, 2025
Rated 5 out of 5 stars

Lovely cakes

Lovely cakes. Tried the mini-vegan cupcakes and non-vegan chocolate raspberry bday cake. Added a photo to the bday cake and it looked very cute. All yummy.
Many thanks.
Just make sure to keep the mini- cupcakes box very straight as they can move around with slight movements of the box.

November 15, 2025
Rated 5 out of 5 stars

The best cakes

The best cakes. Everytime!! Lola’s never disappoints and all your guests will be talking about how delicious it was for days!!

November 23, 2025
Rated 5 out of 5 stars

I got a cake for my birthday and of…

I got a cake for my birthday and of course it had to be the most chocolatey one my eyes could see. It was heavenly, just like its name. I absolutely love Lola's. I am a fan and a customer since 2011 and it remains my favourite treat. Keep making those delicious cupcakes and cakes and I will stay an avid fan forever.

November 3, 2025

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