Amazing cupcakes every time I always know and trust that the cakes are freshly made and will be enjoyed by my family
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I ordered a Black Forest cake from Lola’s Cupcakes for my husband’s birthday, and honestly, it was the best Black Forest cake I’ve ever had! Every element was absolutely perfect. The swe... See more
picked up the 6 box for my sisters birthday, excellent customer service from ria. she even let me check them on arrival to make sure it was presented & catered profesisonally. would definately be... See more
Fabulous cake and cupcakes, they looked beautiful, festive and very special, they really were a hi spot for my son’s fiftieth birthday party. Thank you so much.
Company details
About Lola's - Shoreditch
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
194 Shoreditch High St, E1 6LG, London, United Kingdom
- 02045863134
4.6
Excellent
139 reviews
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Millionaire shortbread best thing ever
When i'm in London i always go to Lola's. The millionaire shortbread is super tasty. Can't wait for Lola's to make a step abroad and open in Italy!
June 21, 2024
First time ordering from Lolas
First time ordering from Lolas. I must say i was not disappointed. It was my daugthers 11th birthday cake. She chose the mermaid layer cake. Very tasty and well decorated too. Might be a bit on the pricey side but overall very satisfied with it and will order again
June 8, 2024
Sooooooooo Gooood!!!!!
Have I been living under rock?! lol. Best vegan red velvet cake I have ever had!!!! Right levels of sweetness and it was made fresh on the day. Everyone at the party loved it! The large size although states it’s for 40 could easily cater for 50, and there was still plenty left! It’s also so very moist. This is my new go to :)
June 7, 2024
good service and easy online order
June 3, 2024
Well done!
Great customer service from the beginning until the end, and the cake was delicious!
April 5, 2024
Beautiful mini cupcakes
Beautiful mini cupcakes that added a sweet surprise to my friend’s birthday. Ordered easily online from France… picked up by the birthday boy. Smiles all round. Merci!
March 28, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The personalised messages on the…
The personalised messages on the cupcakes were rushed and untidy. The icing on the personalised cupcakes were also rushed and messy.
March 5, 2024
Reply from Lola's - Shoreditch
Hello,
Thank you for bringing this matter to our attention, and we sincerely apologise for the disappointment you experienced with the personalised messages and icing on your cupcakes.
Ensuring the highest quality in our products, including the presentation of personalised elements, is incredibly important to us, and we regret any inconsistencies you observed with the appearance of your cupcakes.
We truly value your feedback as it helps us to continually improve our products and services. If you could reach out to us directly at hello@lolascupcakes.com and attach some images of the cupcakes we can look into this further and hopefully find a way to make this up to you
Once again, we apologise for any inconvenience caused, and we appreciate your understanding and patience. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to contact us.
Warm regards,
Macy
Couldn’t have been happier with the…
Couldn’t have been happier with the cake we got for my daughter’s 11th birthday.
February 26, 2024
Lola’s cupcakes experience
Employees are polite and helped me with queries I had. Delivery to the store was effective and minimal hustle to collect the order.
February 27, 2024
Great tasting cupcakes
Great tasting cupcakes, and so much choice! A free brownie for joining their mailing list and receipts conveniently emailed to me.
February 28, 2024
Easy to use website and instructions
Easy to use website and instructions! Pleased with the service I received. I chose to collect my cake order and was straight forward & hassle-free.
I would 100% recommend Lola’s cupcakes to my family & friends… And the cake tasted even better!
February 6, 2024
Rainbow cake for my birthday 😍
I’ve ordered a large rainbow cake for my birthday.
The cake was SO GOOD, I honestly didn’t expect it. Perfect service and pick up, fair price.
I would 100% recommend
February 6, 2024
Great experience
Really easy process to order the cake. Really easy to collect. Very friendly staff.
Most importantly, absolutely delicious cake!
January 18, 2024
Birthday cake
Ordered a birthday cake and some candles from this branch. The staff were so helpful and helped me choose a cake. I ended up ordering the chocolate hazelnut cake and it was so insanely good!!
January 14, 2024
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