This is the second time we have ordered a cake from Lola’s for our son’s birthday, as he specifically requested another after thoroughly enjoying the one we had last year. Once again, the experi... See more
Location
Switch location10, SOUTH KENSINGTON STATION ARCADE, SW7 2NA London, England, GB
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See what reviewers are saying
Ordered a medium sized Chocolate Heaven cake for my daughter’s 16th birthday - it was absolutely delicious and she was so thrilled. I was also really impressed that they could make it with only 5 day... See more
Absolutely outstanding service from Lola's cupcakes. We ordered a Eton mess cake for my Mother's 80th Birthday and were able to collect from South Kensington branch before taking to the restaurant wit... See more
They were kind and extremely helpful. The service was best, and the chocolate raspberry cake was perfect and yummy. Edible image, beautiful candles , safe delivery and they even gave you an option of... See more
Company details
About Lola's - South Kensington
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
10, SOUTH KENSINGTON STATION ARCADE, SW7 2NA, London, England, United Kingdom
- 0330 058 9525
4.5
Excellent
51 reviews
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Great Cakes
The cakes taste delicious but Lola are pricey. I still buy them as me and my family love them.
August 13, 2026
Always a Wonderful Cake from Lola’s
This is the second time we have ordered a cake from Lola’s for our son’s birthday, as he specifically requested another after thoroughly enjoying the one we had last year.
Once again, the experience did not disappoint. The cake was beautifully presented, exceptionally fresh, and delicious, with a taste that matched its impressive appearance. It was the perfect centrepiece for his 21st!
With my husband’s birthday approaching, I can already tell he is quietly hoping for a Lola’s cake too…
July 19, 2026
Great service!
It was very simple for me to redeem my Rewards club points in store, and staff were helpful and friendly.
July 13, 2026
Delicious Chocolate Heaven Cake
Ordered a medium sized Chocolate Heaven cake for my daughter’s 16th birthday - it was absolutely delicious and she was so thrilled. I was also really impressed that they could make it with only 5 days notice of when I needed to collect it, thank you Lolas!
June 12, 2026
Lovely naked fruit cake
Lovely vanilla “naked” cake with fruits- fresh and really nicely presented.
June 9, 2026
It was very easy to place an order
It was very easy to place an order, and make adjustments to the order a day later. The carrot cake was delicious.
However I was extremely disappointed with the 12 mini cupcakes - not worth the cost, and the decoration was missing and botched! 5 of the cup cakes didn't have eggs or any decoration at all.
April 6, 2026
Such a good birthday cake + Personalisation!!
Absolutely loved this cake!! I got it for my 21st birthday!! The design was so so cute, perfect for about 12 guests, and the taste was so so yummy!! Highly recommend the red velvet flavour!! It was actually so so good and fresh! Very good value for money and customised exactly a quote that I wanted on the cake <3
March 21, 2026
Absolutely outstanding service from…
Absolutely outstanding service from Lola's cupcakes. We ordered a Eton mess cake for my Mother's 80th Birthday and were able to collect from South Kensington branch before taking to the restaurant with us. The cake was perfect, looked immaculate and tasted delicious! Thanks so much.
March 12, 2026
A delicious chocolate and raspberry…
A delicious chocolate and raspberry cake, very professional looking, and with the message presented beautifully. A total triumph! Will definitely order at Lola’s for future celebrations.
March 9, 2026
Coming from Scotland
Coming from Scotland, Lola's had a cake order ready for us to pick opening to celebrate our daughter's 21st birthday. Cake was there on time, delicious and made her day!
February 24, 2026
Very helpful and responsive staff and…
Very helpful and responsive staff and perfect cupcakes for kids and adults.
October 24, 2025
They were kind and extremely helpful
They were kind and extremely helpful. The service was best, and the chocolate raspberry cake was perfect and yummy. Edible image, beautiful candles , safe delivery and they even gave you an option of a note. I wish they can have more cards options not specifically a birthday card. And if there will be an option of fresh flowers as well it's gonna be perfect.
October 31, 2025
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I ordered a cake and cupcakes and when…
I ordered a cake and cupcakes and when I got to the party place I got a call that Lola’s forgot to give me the cupcakes
Their mistake but I had to get someone to go and get them
When you’ve paid over £100 for a cake and cupcakes I’d expect better
October 27, 2025
Reply from Lola's - South Kensington
Hello Jasjit,
Thank you for taking the time to leave this review.
I am sorry to hear that there was a mix up in store when you were collecting your order. I can assure you this is not usual and this feedback has been passed on to ensure this does not happen again.
If there is anything else we can help with please get in touch on hello@lolascupcakes.com
Kind regards,
Chris
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