Of course, it's the taste and quality you have maintained so far, along with the packaging and staff behavior at some of your outlets, that are the best. My whole family and I always prefer Lola's cak... See more
Location
Switch locationBridge Street, Westminster Station, SW1A 2JR London, England, GB
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See what reviewers are saying
offers more than just desserts, their cupcakes are masterpieces, with so many flavors of your choice. my favorites are salted caramel and the vanilla. Their cookies are also delicious. The delivery is... See more
Loved that I could follow the cake’s live tracking notifications from NZ which meant I could ensure my son was in the office. He loved the look and flavour of the cake. We ordered the Chocolate Heaven... See more
My father took the delivery, as I was out food shopping with my now wife for our wedding. He said nothing but good things - the delivery went perfectly. The cake itself was amazing. A red velvet with... See more
Company details
About Lola's - Westminster
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
Bridge Street, Westminster Station, SW1A 2JR, London, England, United Kingdom
- 44 20 4587 4776
4.4
Excellent
127 reviews
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We love that we have plenty of options.
April 15, 2024
Lovely cakes not too sweet but not…
Lovely cakes not too sweet but not really good service at Westminster station
April 5, 2024
I'm happy deliciously cake..
April 11, 2024
One of the best cakes I’ve ever tried
One of the best cakes I’ve ever tried. Moist and well balanced. Not too sweet. Just perfect!
April 7, 2024
On time delivery
On time delivery
Grandsons delighted with Superheroes design
Great tasting cakes too
March 16, 2024
Very accomodating
They were very accommodating with how I made the wrong pick up date, managed to sort it out for me. Cupcakes were delicious and I’m happy. Would definitely do it all again
March 9, 2024
No matter what you try
No matter what you try, everything is good and at a fair price
February 28, 2024
All perfect and tasted great
February 12, 2024
Westminster Tube station kiosk
I had two different flavours, banoffee and the one with Oreo-like crumbles on top (can’t remember the actual name). The cupcakes not only looked delicious (despite it being 5pm), they were still very fresh and (very importantly) had non-artificial taste.
I particularly liked that each flavour had a distinct taste, not overpowered by sugar content.
Will go back again.
February 6, 2024
Unprompted review
Ordered just 3 days before the event…
Ordered just 3 days before the event and got the order on time
January 28, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Cake not delivered.
Although I received the email saying that my order was ready to be collected when I got there I was communicated my order never arrived. Very disappointing experience.
January 19, 2024
Reply from Lola's - Westminster
Hello,
Thank you for taking time to write your feedback.
I am very sorry to hear that your order collection did not go as expected.
This is not up to our usual standards and I do understand your disappointment.
I have checked our system and I can see my colleague issued a full refund for your order and complimentary cupcakes were also arranged by our colleagues at Westminster store, as a gesture of apology.
Please be assured this incident has been logged and passed on to the relevant teams for further investigation.
If you would like to discuss this any further, please contact us at hello@lolascupcakes.com
Kind regards,
cupcakes were small but perfectly…
cupcakes were small but perfectly formed and yummy.
January 15, 2024
It was so good I enjoyed the cake so…
It was so good I enjoyed the cake so did my friends I brought the red velvet cake and I would recommend someone to buy it
December 16, 2023
Tasty mini cupcakes and love that I…
Tasty mini cupcakes and love that I could pick up from the station which made it very convenient to take to collect on my way to work.
Only issue was by the time I got to work (a 5minute walk) all the cakes had flipped over in the box, I would have hoped that such pricey cakes would be better contained so you could actually enjoy the designs...probably worsened by the fact the store had no normal size bags (even though I collected in the morning) and so bagged them in an x-large one
December 6, 2023
It was amazing cake
It was amazing cake. Everything was perfect including the shape and the colour.
November 23, 2023
The cake was perfect
The cake was perfect - delicious and chocolately ,just what I asked for. The writing fitted just right on the top of the cake and made the occasion extra special.
The delivery was on the appointed day , ready for a collection!
Thanks!
December 4, 2023
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