Of course, it's the taste and quality you have maintained so far, along with the packaging and staff behavior at some of your outlets, that are the best. My whole family and I always prefer Lola's cak... See more
Location
Switch locationBridge Street, Westminster Station, SW1A 2JR London, England, GB
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See what reviewers are saying
offers more than just desserts, their cupcakes are masterpieces, with so many flavors of your choice. my favorites are salted caramel and the vanilla. Their cookies are also delicious. The delivery is... See more
Loved that I could follow the cake’s live tracking notifications from NZ which meant I could ensure my son was in the office. He loved the look and flavour of the cake. We ordered the Chocolate Heaven... See more
Tasty mini cupcakes and love that I could pick up from the station which made it very convenient to take to collect on my way to work. Only issue was by the time I got to work (a 5minute walk) all th... See more
Company details
About Lola's - Westminster
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
Bridge Street, Westminster Station, SW1A 2JR, London, England, United Kingdom
- 44 20 4587 4776
4.5
Excellent
124 reviews
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The sale assistant was very good and…
The sale assistant was very good and professional , it was in Hammersmith train station. Thank you :)
May 13, 2026
too good for be real
I try few times in London their cupcakes, best thing I ever had
April 28, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Did not accept my blue light card
I am a repeat customer of Lola's but I am unhappy that they did not accept my blue light card when other Lola's do. It seems so petty and disrespectful to blue light card holders.
March 26, 2026
Reply from Lola's - Westminster
Hello,
Thank you for taking the time to give us your feedback.
I'm afraid we no longer offer a blue light discount and currently only offer a discount for NHS workers. If a valid NHS ID is presented at the point of purchase the discount can be applied.
I am sorry for any disappointment and your feedback will be noted for our teams to review.
If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com
Kind regards,
The cupcakes are great
The cupcakes are great, but one thing customers don’t realise is that for every cupcake they eat they need to have at least 5 piano lessons with me to create the needed balance between eating and developing magic sensations all over!
March 26, 2026
Wonderful cakes for a special…
Wonderful cakes for a special birthday/baby shower celebration
March 23, 2026
Loved my Mother’s Day cupcakes but…
Loved my Mother’s Day cupcakes but extremely disappointed to find 2 of each design instead of the usual 6 individual ones . Mother and Father’s Day might just be acceptable.
March 14, 2026
Reply from Lola's - Westminster
Hi Sue,
Thank you for taking the time to share your feedback with us.
Our Mother's Day cupcake box this year featured 3 different flavour's - Vanilla, Chocolate, and Lemon Raspberry & Elderflower cupcakes and each would come with a different design. As part of this box of 6, you would receive 2 of each flavour and design.
If you would like to discuss your feedback with our team further, please do not hesitate to contact us directly at hello@lolascupcakes.com.
Best wishes,
Mahir
Ordering with Lola’s was very…
Ordering with Lola’s was very straightforward. Plenty of delicious choices for a nationwide delivery to Scotland. The birthday cake and cupcakes packed with flavour and beautifully packaged went down a treat.
March 13, 2026
The cupcakes were packed very well
The cupcakes were packed very well
We didn’t eat them straight away and kept well in the fridge
The flavours were very nice and will be ordering them again
February 28, 2026
Reply from Lola's - Westminster
Hello,
Thank you for taking time to review our cupcakes.
I am glad to hear your were happy with the packaging and the flavours.
Please feel free to get in touch with us on hello@lolascupcakes.com and let us know how we can improve in the future.
I hope you have a lovely rest of your day!
Best wishes,
Marta
Never disappoints
We always use Lolas for the boys birthday cake and it never disappoints! Would highly recommend
February 17, 2026
Delicious cakes
January 20, 2026
Best Cake Delivery Experience
Loved that I could follow the cake’s live tracking notifications from NZ which meant I could ensure my son was in the office. He loved the look and flavour of the cake. We ordered the Chocolate Heaven Cake. Was recommended to order from you and was not disappointed. Would definitely order again.
December 22, 2025
Beautiful presented and Delicious
Beautiful presented and very tasty cakes. Delivery cost expensive to ensure a narrower delivery window.
December 13, 2025
Lovely as always
December 7, 2025
Love them my granson loves his little…
Love them my granson loves his little spring cake
November 15, 2025
Everything was as expected
Everything was as expected. The delivery on time and the cake very delicious.
November 3, 2025
Best in city
The cupcakes from lola are built different! With my fam, we tried many cupcakes in different coffee shops etc, but the taste of them doesn’t come even close to here. Reccomend it.
October 10, 2025
Unprompted review
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