London Caviar Company Reviews 

204
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very good idea to offer three 30 gramme different types for comparison. Royal Imperial came last in our tasting, though good, with Oscietra and Baerli equally best and excellent. You really owe m... See more

Rated 5 out of 5 stars

Caviar was delicious. The company contacted me by phone about potential delivery delays outwith their control due to the Christmas post and we discussed options. Very impressed by this level of cust... See more

Rated 5 out of 5 stars

Just received some Baerii cavier (4th May 2023) Best before date was 3rd of April 2023. Discuss! Further to my original review, Thomas, the owner rang me to explain how they only ship direct to... See more

Company replied

Company details

  1. Food Products Supplier

Written by the company

Welcome to London Caviar, an avant-garde enterprise founded in 2021 by three passionate connoisseurs with a vision to transform the traditionally exclusive and costly world of caviar. Our mission is to make the luxury of sustainable caviar, including Beluga, Oscietra, and Baerii, accessible to everyone. We are committed to providing premium quality while protecting the environment through sustainable sourcing practices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

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4.7

All reviews

(204)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Best caviar in Bucks

London Caviar Company have a great selection of tins, with our favourite being the oscietra. Thomas hand delivers to us, always on time and with a smile.

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Good quality

Good quality, long use by date, fast service. long may it last.

January 10, 2023
Unprompted review
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Reply from London Caviar Company

Thank you so much for your kind review!

Rated 5 out of 5 stars

Exceptional products and really great…

Exceptional products and really great customer communication with clarity on any queries that need resolving and proactive advice, communication and on time delivery. All of which draws me back to this company time and time again

December 21, 2022
Unprompted review
London Caviar Company logo

Reply from London Caviar Company

Thank you so much for your kind review!

Rated 5 out of 5 stars

Apart from the fabulous caviar it was…

Apart from the fabulous caviar it was the amazing personal service that I was given. I just cannot recommend them highly enough. It made my Christmas thank you.

December 23, 2022
Unprompted review
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Reply from London Caviar Company

Thank you so much for your kind review!

Rated 5 out of 5 stars

The product was excellent

The product was excellent. Price was extremely good value and the service and delivery was superb. I Highly recommend London caviar.

December 23, 2022
Unprompted review
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Reply from London Caviar Company

Thank you so much for your kind review!

Rated 5 out of 5 stars

Online easy to use

Online easy to use. Quick service and delivery.

November 29, 2022
Unprompted review
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Reply from London Caviar Company

Thank you so much for your kind review!

Rated 5 out of 5 stars

Excellent product delivered in time for Christmas

I have ordered a 3-piece taster from London Caviar Company for the first time for Christmas 2022. I can confirm that the taste of each caviar was superb, and the delivery was on time. I plan to order from them regularly. One advise is to strengthen the communications with the customers, as I have emailed a question about the NY delivery timeframe with no response, and there has been no tracking provided. I am still giving 5 stars as this did not affect the product or delivery, which for me was more important, however might be a spot for improvement.

January 10, 2023
Unprompted review
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Reply from London Caviar Company

Thank you so much for your kind review! We have taken onboard your feedback and have improved the comms process

Rated 5 out of 5 stars

Can't be beaten

Excellent product at a competitive price. Super fast delivery and attentive customer service. What's not to like?

November 25, 2022
Unprompted review
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Reply from London Caviar Company

Thank you so much for your kind review!

Rated 5 out of 5 stars

Excellent product and service

This is the second time we have purchased from the London Caviar Company and on both occasions we have received an excellent product with excellent customer service. What more can you ask?

December 10, 2022
Unprompted review
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Reply from London Caviar Company

Thank you so much for your kind review!

Rated 5 out of 5 stars

Delicious

Delicious, well packaged, fast delivery

December 30, 2022
Unprompted review
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Reply from London Caviar Company

Thank you so much for your kind review!

Rated 2 out of 5 stars

I placed an order of Caviar that I…

I placed an order of Caviar that I wanted to give asa a gift, and 6 days later it hasn't arrived despite the company stating a 2 day processing time. Not only that but there is no tracking number available and I have sent two emails to the company, but received no response. Sadly, I don't think this is acceptable for company selling luxury products. In any case, I have found the same product cheaper at a store in Notting Hill.

November 29, 2022
Unprompted review
London Caviar Company logo

Reply from London Caviar Company

Hi, thank you for your review, we are very sorry for the service received. We have improved our tracking system now, but sadly had issues with Royal Mail strikes that week, which delayed your delivery.
I hope that you enjoyed the caviar nonetheless.
Best regards
The London Caviar Team

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