While on New Year’s Eve evening emergency expert plumber got sent in less than thirty minutes . Very polite , professional clean and efficient. identified the reason of the leak under my sink a... See more
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Idris was excellent!! Very prompt arrival, very clear on what needed to do done to resolve a blocked stack, demonstrated the before and after (and sent me the video) all while being very courteous and... See more
Company replied
Excellent service from Idris today. He arrived on site exactly when he said he would, conducted a thorough survey, and produced a report within 20 minutes following his survey. The price was extremely... See more
Company replied
GREAT draiange engineers. Mikel arrived so quickly and was able to unblock my drain outside super quick. Frankly, fastest and mosy reliable drainage service I ever used.
Company replied
Company details
Written by the company
Being a quality service provider, we offer our customers a wide range of plumbing and drainage services including emergency, residential and commercial plumbing facilities. With the help of our efficient team, which is available for your help 24/7 and 365 days, we are ready you help you wherever you are in London or surrounding areas. For detailed information, to see the list of full service areas. So, whether your problem is as simple as a leaking tap or enormous as an installation of a water system, no worries at all as we are just one call way to set up all for you. Having qualified technicians and experienced professionals’ pipe leakage, Sink blockage, toilet repair, clogged drainage systems, is not a big deal anymore, as our expert team is all in one solution to your problems. Our certified and highly trained professional plumbers possess equipment with the latest technology to make your plumbing experience more reliable and up to the mark without any flaws. Fast response and actions in plumbing incidents are paramount and London Emergency Plumbing fully understands this. This is why we have a 40 minute response time for emergency plumbing issues and drainage problems. Small Plumbing issues can evolve huge problems when left delayed. So, whether it’s a blocked or clogged toilet, repairing gas leaks in heating systems, or a detailed CCTV drain survey we will handle it all while you sit back relax. With a long list of plumbing and drainage service, we offer you a tremendous variety of services including all emergency plumbing services and electrical plumbing services. So, there is no such plumbing issue in London that our technicians are not aware of.
Contact info
144 Labdroke Grove, W10 5NE, London, United Kingdom
- 020 8064 1046
- info@londonemergencyplumbing.co.uk
- londonemergencyplumbing.co.uk
4.4
Excellent
278 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
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I scheduled LEP to sort out a blocked…
I scheduled LEP to sort out a blocked sink and faulty food disposal unit. They were efficient and worked effortlessly around two very energetic toddlers. Thanks… then it turned out the sink was actually still blocked, which I realised the next day and when I tried to rebook with them to fix the actual problem, I was told I would have to pay full price. I had asked for a small discount, stating that I completely understood and was willing to pay for the time spent but considering the problem was still a problem I didn’t expect to pay full whack. This idea was rejected. In the end I went to another company to fix the problem.
July 2, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi Efia,
Thank you for your kind words! We're so glad we could help sort out the blocked sink and faulty disposal unit efficiently. It's great to hear our team could work smoothly—even with two energetic toddlers keeping things lively! 😊
We truly appreciate your trust and look forward to helping again whenever you need us.
Best regards,
The London Emergency Plumbing Team
Idris was very profession and reolved…
Idris was very profession and reolved the issue very quickly
June 30, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi Chandoo,
Thank you for your feedback! We're glad to hear Idris was professional and able to resolve the issue quickly. We'll be sure to pass on your kind words to him. If you ever need assistance again, we're just a call away!
Best regards,
The London Emergency Plumbing Team
Reply from London Emergency Plumbing
Hi Richard ,
Thank you so much for your kind words! It was a pleasure helping out, and I'm glad you were happy with the service. Don't hesitate to get in touch if you ever need anything in the future.
Best Regards,
LEP
Thanks to Idris
Idris is great, gets the job done efficiently + is always professional.
June 25, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi Emily,
Thank you for the great review! We’re glad to hear you were happy with the service. At LEP , we pride ourselves on being efficient, professional, and reliable. We truly appreciate your support and look forward to helping again in the future.
Best Regards,
LEP
Ibrahim was efficient and highly…
Ibrahim was efficient and highly skilled and had excellent communication all the way through the process despite it being a difficult problem to fix.
June 25, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi Rose,
Thank you for the fantastic feedback! We're delighted to hear that Ibrahim's efficiency, skill, and clear communication made a difference—especially with a challenging issue. We truly appreciate your trust in LEP and are always here when you need us.
Best Regards,
LEP
Emergency Leak
Fast response time and expert, professional service. Would highly recommend saving their business number for any emergencies.
June 23, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi Raj,
Thank you for the great review! We’re glad we could respond quickly and get everything under control. Emergencies can be stressful, so it means a lot to hear our service made a positive impact. Thanks for the recommendation and for keeping our number handy!
Best Regards,
LEP
Saved the day on short notice on a…
Saved the day on short notice on a Sunday
June 22, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi Harry,
Thank you for the kind words! We’re always here to help, even on short notice and weekends. Glad we could save the day for you on Sunday!
Best Regards,
LEP
Good experience
I Used them twice and last time Idris came. Very quick and asked me if he could come earlier which worked better for me.
June 15, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi Zainab,
Thank you for the great feedback! We’re so pleased to hear you had a good experience with us both times. Glad Idris could accommodate your schedule and get things sorted quickly. We really appreciate your continued trust in LEP!
Best Regards,
LEP
Idris saved the day!
Idris sorted everything out and found the issue after weeks of hassle and nobody figuring out what it was. Amazing!
June 13, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi Alex,
Thank you so much for your kind words! We're really glad Idris was able to get to the bottom of the issue after all that hassle. It’s always our goal to find solutions where others can’t. We appreciate your support and are here whenever you need us!
Best Regards,
LEP
Fast, reliable service
Iliyas attended to help clear a blocked toilet late on a Tuesday evening. He arrived within the time promised and fixed the problem within minutes. He was courteous and professional, completing the task with a minimum of disruption. I would definitely recommend and LEP will be our first call the next time we have an issue.
June 10, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi FR,
Thank you for taking the time to leave such a thoughtful review! We’re glad Iliyas could assist promptly and get everything sorted quickly and professionally. Your recommendation means a lot to us, and we’re always here when you need us. Thanks again for choosing LEP!
Best Regards,
LEP
Experienced and reliable plumbing team
I called LEP after another plumber let me down. Iliyas arrived within 30 mins. We were dealing with a complex situation, but he successfully diagnosed the issue. He had all the equipment on hand to clear the blockage and when he needed extra help, 2 of this colleagues joined on on site. I would highly recommend Iliyas and the LEP team!
May 30, 2025
Unprompted review
Reply from London Emergency Plumbing
Thank you for the kind words, Louis.
We’re really pleased that Iliyas and the team could step in quickly and resolve the issue. We always aim to be fully equipped and ready for any challenge, no matter how complex. Your recommendation means a lot to us — thank you for choosing LEP!
The LEP Team
I had a blocked drainage issue and…
I had a blocked drainage issue and contacted this plumbing company — they responded quickly and sent an engineer named Idris. He was punctual, polite, and got straight to work. He diagnosed the problem efficiently and had everything unblocked. The whole process was smooth and stress-free.
However you need to be careful with fees, they charge £150/hour+VAT, so if the job was 1 hour and 10 minutes you have to pay £300+£60 which really unfair.
For my case it took about 1 hour and 30 minutes, I paid £360
June 3, 2025
Unprompted review
Reply from London Emergency Plumbing
Thank you for your honest review, Abdul.
We’re pleased to hear that Idris provided prompt, polite, and effective service — and that the issue was resolved smoothly. Regarding the pricing, we understand your concerns. Our rates are clearly communicated upfront, and we charge in hourly increments in line with industry standards to ensure we can deliver a fast and reliable emergency service. That said, we genuinely appreciate your feedback and will continue to review our communication to ensure full transparency.
The LEP Team
Fast, Professional, and Reliable Plumbing Service
Iliyas arrived promptly and quickly fixed our blocked sink. He was very professional and efficient—excellent service and highly recommended!
June 3, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi Charles ,
Thank you for the great feedback!
We’re glad to hear Iliyas provided fast and professional service. At LEP, we’re committed to delivering reliable solutions with minimal disruption, and it’s always rewarding to know when we’ve done just that. We appreciate the recommendation!
The LEP Team
Idris is the best plumber you could ask…
Idris is the best plumber you could ask for. He sorted our pub in no time. Absolute professional.
May 30, 2025
Unprompted review
Reply from London Emergency Plumbing
Dear Customer
Thank you for your kind feedback.
We’re delighted to hear that you were happy with the service Idris provided. At LEP, we take great pride in delivering professional, efficient solutions, and it's always rewarding to know our work is appreciated. Please don’t hesitate to reach out if we can assist you again in the future.
The LEP Team
LEP are the best once around London
LEP are the best once around London. I called at night they pick me straight and get for my help in an hour straight and fixed my toilet issue. Mostly, the guy Abraham is the best one there nice communication and helpful with amazing skills. Thnx !!!
May 2, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi ,
Thank you so much for your kind words and fantastic review! We're thrilled to hear that you had such a positive experience with LEP, especially during a late-night call. We'll be sure to pass on your compliments to Abraham—he’ll be delighted to know his skills and helpful attitude made such a great impression.
We're always here to help whenever you need us. Thanks again for choosing LEP!
Best regards,
The LEP Team
Excellent Plumber services.
Ibrahim is excellent at his job but also a pleasure to to deal with; courteous, knowledgeable and on time.
I strongly recommend him if you need a plumber.
May 3, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi Mons,
Thank you so much for your kind words and recommendation! We're delighted to hear that you were pleased with our plumbing services and that Ibrahim made such a positive impression. He truly is a valued member of our team, and we’ll be sure to pass along your lovely feedback to him.
It was a pleasure to assist you, and we’re always here if you need us again in the future!
Warm regards,
The LEP Team
Great experience with Idris from LEP
Just had Idris sort out my blocked kitchen sink and upstairs bathroom basin. He was knowledgeable, polite, efficient and tidy. I am very happy with the service experience.
April 28, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi Consumer ,
Thank you for sharing your great experience with Idris! We’re so pleased to hear that he was able to resolve your plumbing issues efficiently and professionally. We always aim to provide knowledgeable, polite, and tidy service, and it's wonderful to know Idris delivered exactly that.
We truly appreciate your feedback and look forward to being of service again whenever you need us.
Best regards,
The LEP Team
Reply from London Emergency Plumbing
Hi Peter,
Thank you for the lovely feedback! We’re so glad to hear that you had a great experience with Idriss—he’ll be thrilled to know you were happy with his service.
Thanks again for choosing LEP!
Best regards,
The LEP Team
Blockage on Sunday night
We had a blockage on Sunday night and they replied our emegency call, came and solved the problem quickly and proficiently. Their recommendations to prevent this happening again was also invaluable.
April 27, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi Metin,
Thank you for taking the time to share your experience! We're so glad we could assist you during your emergency and resolve the blockage quickly and efficiently. It's great to hear that you found our recommendations helpful as well—we always aim to provide not just a fix, but long-term solutions.
We truly appreciate your trust in LEP and are here for you anytime you need us.
Warm regards,
The LEP Team
Quick to respond and quick to resolve
Quick to respond and quick to resolve. Great service and would definitely recommend.
April 26, 2025
Unprompted review
Reply from London Emergency Plumbing
Hi SD,
Thank you for your kind words and recommendation! We’re glad we could respond and resolve your issue quickly. Providing great service is what we strive for, and it’s wonderful to hear we hit the mark.
We look forward to helping you again whenever you need us!
Best regards,
The LEP Team
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