I spoke to a nice young man called Derrick (hope I didn't spell it wrong) who was polite,friendly and helpful. We did the business part of the job then he spent extra time just having a friend chat. I... See more
Company replied
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I couldn't believe how quickly and efficiently you got the Marylin Monroe coin to me, God I was astonished at the quality and effevesense of the presentation of such a beautiful coin and packaging... See more
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I had this item bought for my upcoming birthday, when I saw the email I thought it would make an excellent companion to the S. S. Cairo coin set I had previously purchased, thanks for giving me the op... See more
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All good, lovely product and well presented/packaged. Only down side, recieved telephone call, email, text message with 24 hours of receiving coin. Hardly time to enjoy the item, feels a little exc... See more
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Company details
About The London Mint Office
Written by the company
About The London
Mint Office
Putting history in your hands! Whether you’re an avid numismatist or just beginning your coin collecting journey, The London Mint Office is here to help you discover stories of the past, and enhance your collection through the art of coinage.
We are a trusted and respected partner for a large number of British coin collectors, and The London Mint Office has become one of the leading sources in the numismatic community through long grown partnerships with major mints and national banks from across the globe.
Visit Our Website Contact Us• Exclusive Access: Gain access to a wide range of exclusive and limited-edition coins, sourced from renowned mints around the world.
• Expertise and Guidance: Benefit from our deep understanding of numismatics. Our specialists are here to provide insights and advice on building a meaningful collection.
• Community Engagement: Join a thriving community of like-minded enthusiasts. Participate in events and discussions that celebrate the art and history of coin collecting.
Frequently Asked QuestionsCoin collecting is an age-old hobby that has fascinated mankind for centuries. With unrivaled expertise in the numismatic world, we are committed to offering unique and timeless pieces that are sure to not only enhance your collection, but knowledge too! Whether you're looking for rare and historic pieces, or simply wish to explore the beauty and diversity of minted coins, our expert team is here to guide you every step of the way.
Learn & Discover
The London Mint Office Guarantees
Whether it’s a new issue commemorative or a historic gold sovereign, you can be assured that the quality, craftsmanship and authenticity of each individual coin or medal you purchase with us is guaranteed.
At The London Mint Office, we pride ourselves on being able to offer our customers the very best in collectable coins from both the modern and ancient worlds. Equally, we pride ourselves on the quality of each and every item we sell.
Every purchase you make is covered by our 14-day No Quibble Money Back Guarantee. This means that if for any reason you are less than satisfied with any purchase from us you can return it within 14 days and we will offer you a replacement (subject to availability) or a full refund, no questions asked.
Contact info
Carew Street 1, SE5 9DF, London, United Kingdom
- 03300241001
- customercare@londonmintoffice.org
- londonmintoffice.org
4.6
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Ordering was easy and everything after…
Ordering was easy and everything after was fast. I was kept up to date on delivery etc.
July 7, 2026
Unprompted review
Reply from The London Mint Office
Hi Stacey
Thank you for your 5* review! We're delighted to hear that your ordering experience was easy and that everything after was fast. We really appreciate your support.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Marilyn Monroe…
I was happy with delivery of coin and the way it was presented, I hope to be able to purchase more coin's from yourselves they are good keepsakes
Thank you
July 6, 2026
Unprompted review
Reply from The London Mint Office
Hi Susan
Thank you for your wonderful review! We are so pleased to hear how happy you are with your recent delivery and the presentation of your coin. We look forward to helping you expand your collection in the future.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Very professional business got it for…
Very professional business got it for my daughter she will be so pleased thank you
July 5, 2026
Unprompted review
Reply from The London Mint Office
Hi Carol
Thank you for your wonderful feedback! We're so pleased to hear that you found us professional and that your daughter will be happy with her item.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
parcel arrived on time the only…
parcel arrived on time the only thing is noenvelope tosend dd form
July 7, 2026
Unprompted review
Reply from The London Mint Office
Hi Lorna
Thank you for your 5* review! We're glad your parcel arrived on time. Please do not hesitate to contact us via email or phone, and we will be happy to help with your direct debit.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Reply from The London Mint Office
Hi Tina
Thank you for your 5* review! If you require any assistance in the future please do not hesitate to get in touch and we will be happy to help.
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Mickey mouse coin
Was easy to order my mickey mouse coin, also only had to pay for postage and it arrived quickly. Good communication and update on delivery.
Thank you London mint office.
July 2, 2026
Unprompted review
Reply from The London Mint Office
Hi Juju
Thank you for your lovely review! We're so pleased to hear your Mickey Mouse coin arrived quickly and that you found the ordering process and delivery updates easy. We hope you enjoy your coin, and thank you for choosing The London Mint Office!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
The set is beautiful
The set is beautiful, look amazing. I got them for my daughter to put away for when she is older.
July 8, 2026
Unprompted review
Reply from The London Mint Office
Hi Theresa
Thank you for your lovely review! We're delighted you think the set is beautiful, and what a wonderful keepsake for your daughter to enjoy in the future. We hope she treasures it for years to come!
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
On a number of occasions I’ve asked…
On a number of occasions I’ve asked them not to send anything unless I agree to a product. Instead they just deliver and expect to be paid.
June 24, 2026
Reply from The London Mint Office
Good Morning Andy,
Thank you for taking the time to leave your review.
We're sorry to hear that this has been your experience. We take concerns regarding unwanted deliveries very seriously and would like the opportunity to investigate what has happened on your account.
Please contact our Customer Experience Team directly on 0330 024 1001 so we can review your account, ensure your preferences are correctly recorded, and work towards resolving this for you.
Kind Regards,
Tanith
Customer Experience Manager
It looks very nice and arrived on time
July 7, 2026
Unprompted review
Reply from The London Mint Office
Hi
Thank you for your kind review! We're delighted to hear your order arrived on time and that you're pleased with how it looks. We hope you enjoy it, and thank you for choosing The London Mint Office!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
I can't understand her English.
July 1, 2026
Reply from The London Mint Office
Good Morning North,
Thank you for taking the time to leave your review.
We're sorry to hear that you felt communication during your call was unclear. Having reviewed the call recording, we found that our advisor spoke clearly throughout the conversation. However, we appreciate that communication can sometimes be affected by factors such as phone line quality or individual perception.
If you still require any assistance or would like us to clarify any information discussed, please don't hesitate to contact our Customer Experience Team on 0330 024 1001 and we'll be happy to help.
Kind Regards,
Tanith
Customer Experience Manager
I was very happy with the quickness of…
I was very happy with the quickness of my delivery and very happy with the coin.
I am not happy with the time it has taken you to return money back into my account from when I returned coins on the 15/06/2026 and having emails telling me that coins received in good condition and everything is done.
Garry Brighten
July 8, 2026
Unprompted review
Reply from The London Mint Office
Hi Garry
Thank you for your feedback. We're delighted to hear you were happy with the quick delivery and your coin. We're sorry to learn about the delay with your refund, and we understand your frustration. Please kindly contact our Customer Experience team with your details so we can investigate this for you and help resolve it as quickly as possible.
Many Thanks
Laura, Customer Experience Advisor.
Really well made
July 1, 2026
Unprompted review
Reply from The London Mint Office
Hi Sam
Thank you for your 5* review! We're delighted to hear you're pleased with the quality of your purchase. We hope you enjoy it for years to come!
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
LMO have provided first class service…
LMO have provided first class service as always. Worth every pound spent. Solid gold coin celebrating D-Day landings. And sets of collection perfectly.
July 8, 2026
Unprompted review
Reply from The London Mint Office
Hi Steve
Thank you for your wonderful review! We're delighted to hear you've received first class service and that you're so pleased with your D-Day commemorative gold coin. It means a great deal to know you feel it's worth every penny. Thank you for your continued support!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Great value for money.
June 24, 2026
Reply from The London Mint Office
Hi David
Thank you for your kind review! We're delighted to hear you found your purchase to be great value for money. We really appreciate your support and hope you enjoy your coin.
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Simple easy process excellent quality…
Simple easy process excellent quality product
July 6, 2026
Unprompted review
Reply from The London Mint Office
Hi
Thank you for your great review! We're delighted to hear you found the ordering process simple and easy, and that you're pleased with the quality of your purchase. We appreciate your support!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
Friendly and helpful staff and all went…
Friendly and helpful staff and all went very smoothly.
July 2, 2026
Unprompted review
Reply from The London Mint Office
Hi Doris
Thank you for your lovely review! We're pleased to hear our team was friendly and helpful and that everything went smoothly with your order. We really appreciate your support!
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Quick process
Quick, easy process from start to to delivery of Item. Great product, well worth the wait.
July 1, 2026
Unprompted review
Reply from The London Mint Office
Hi James
Thank you for your great review! We're delighted to hear your order process was quick and easy from start to delivery, and that you're pleased with your coin. We hope you enjoy it!
Have a wonderful day.
Many Thanks
Laura, Customer Experience Advisor.
Reply from The London Mint Office
Hi
Thank you for your review! We're pleased to hear your order arrived well packaged and exactly as described. We appreciate your support and hope you enjoy your purchase!
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
So easy and straightforward
So easy and straightforward. Very helpful and professional and friendly staff
July 2, 2026
Unprompted review
Reply from The London Mint Office
Hi Eddie
Thank you for your lovely review! We're delighted to hear you found the process easy and straightforward, and that our team was helpful, professional, and friendly. We really appreciate your support!
Have a great day.
Many Thanks
Laura, Customer Experience Advisor.
Reply from The London Mint Office
Hi Reginald
Thank you for your kind review! We're delighted to hear you find our team helpful and that you're always pleased with our products. We truly appreciate your continued support!
Have a lovely day.
Many Thanks
Laura, Customer Experience Advisor.
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